Customers frequently highlight the staff's knowledge, responsiveness, and assistance with design layouts and product selection for unique, high-quality furniture. Recurring themes include friendly communication during the ordering process and professional delivery experiences. However, some reviewers criticize long wait times for out-of-stock items, limited in-store inventory for testing, and occasional errors in product specifications that were resolved at the customer's expense.
Google rating: 4.7 out of 5 from 101 reviews (87% five-star).
Reviews on this page: 101 Google reviews (82 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Reviews from Google, shown as published (original wording, unedited).
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Jennifer Slavik5 reviews
★★★★★
Michelle is incredibly helpful and smart. Really makes the design process a lot easier than shopping online on your own.
Response from the owner · 10 months ago
Thank you for your kind words, Jennifer! We're thrilled to hear that Michelle was able to assist you effectively and enhance your design experience. Providing personalized support is our goal, and we're glad you found it helpful. We appreciate your feedback and look forward to serving you again!
Michelle was informative, knowledgeable and kind. She was collaborative and communicative- but not pushy. She made our experience wonderful! Thanks, Michelle!
Response from the owner · 11 months ago
Thank you for your wonderful feedback, Patrick! We're thrilled to hear that Michelle provided you with an informative and enjoyable experience. Her dedication to customer service is truly commendable. We appreciate your kind words and hope to see you again soon!
The crew at Midland Furniture Garage are extremely helpful and always have the most unique furniture available!
Response from the owner · Edited a year ago
Thank you for your kind words and for recognizing our team's efforts! We're thrilled to hear that you appreciate our unique selection of furniture. Your support means a lot to us, and we look forward to serving you again soon!
The Midland Furniture Garage is housed in the old Firestone Tire and Automotive building, just off the circle in Midland. It was my first visit here. A nice place with many furniture options. I wasn’t there for anything specific, but more of a “see what’s there” and to get some ideas.
We found some really nice ideas and insights. We also found out that they offer some design services.
All in all a nice visit. They even have some of the vintage accoutrements from the old Firestone era. They certainly have an effective internet presence, as I get my share of their ads.
Response from the owner · a year ago
Thank you for your wonderful review, Robert! We're thrilled to hear that you enjoyed your visit and found inspiration among our furniture options. It's great to know you appreciated the design services we offer and the unique vintage touches from the Firestone era. We strive to provide a welcoming and insightful experience for every customer. We hope to see you again soon for your next furniture inspiration!
We had a great experience working with Michelle to find the “perfect” sofa for our new addition. She came over to view the new space and gathered information for recommendations. She also found a pair of awesome chairs for an alcove. Delivery went without a hitch. Everyone we interacted with were professional and friendly. We were very happy and would purchase furniture again from them.
Response from the owner · a year ago
Thank you for your wonderful feedback, Julie! We're thrilled to hear that Michelle was able to assist you in finding the perfect sofa and chairs for your space. It's great to know that the delivery went smoothly and that our team made a positive impression on you. We appreciate your support and look forward to helping you with your future furniture needs.
Came back to see Michelle! I must say this experience was better than the last time when we came in! She's attentive to our wants and needs and new the perfect layout for our new 3m$ home!
Thanks again Michelle, we will be back again.. 💜
Response from the owner · 2 years ago
Thank you for coming back, Brian! We appreciate your kind words and look forward to seeing you again soon!
We loved our experience. Jan was super knowledgeable and friendly and patient with us. We love the style and the uniquely fabulous pieces available. We will definitely be back in the future.
Response from the owner · 2 years ago
Thank you so much, Marci! Jan is truly amazing, and we're grateful for your kind words. Can't wait to see you again soon!
Midland Furniture Garage is my favorite furniture store. They carry the more unique and high quality brands like the Norwegian brand, Stressless. Michelle is knowledgable and great to work with. She kept me informed throughout my purchase and delivery experience. Outstanding customer service, a pleasant in-store shopping experience, and the delivery men were friendly, thorough, and conscientious.
Response from the owner · 11 months ago
Thank you for your wonderful feedback, Nancy! We're thrilled to hear that you enjoyed your experience at Midland Furniture Garage and appreciate the quality brands we carry, including Stressless. It's great to know that Michelle provided you with knowledgeable service and kept you informed throughout your purchase. We strive for outstanding customer service and are glad that our delivery team met your expectations. Your support means a lot to us!
Jan and Don were an absolute pleasure to work with! Any question I asked were not only answered, they also brought out physical options that I could see, and touch so I really had a better sense of what different pieces would look like in my space! They were friendly and I am really looking forward to my furniture lasting forever!
Response from the owner · 11 months ago
Thank you for your wonderful feedback! We're delighted to hear that Jan and Don provided you with such a positive experience and helped you visualize the furniture in your space. Your satisfaction is our top priority, and we're thrilled that you're looking forward to the long-lasting quality of your new pieces. We appreciate your kind words and look forward to serving you again in the future!
The staff at Midland Furniture Garage are friendly, knowledgeable, and efficient. Great resource for furniture, rugs, window treatments, and accessories!
Response from the owner · 11 months ago
Thank you for your wonderful feedback, Trish! We're thrilled to hear that you found our staff to be friendly and knowledgeable. It's fantastic to know that you consider us a great resource for your furniture and home accessory needs. We appreciate your support and look forward to serving you again!
