Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Customers describe the showroom as spacious with a wide selection of acoustic and digital pianos, noting that instruments are well-maintained and presented in an acoustically friendly environment. Reviewers highlight the knowledgeable staff for providing patient, pressure-free support during the purchasing process, along with competitive pricing and helpful movers. The store also offers extensive music instruction services, with students citing talented instructors and a conducive atmosphere for lessons and recitals.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
20 Google reviews we collected
Phrases our text analysis found in 13 written reviews
How often each topic comes up in the written reviews
We read 13 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Larry is exceptionally knowledgeable and answered all of my questions patiently and thoroughly, without ever making me feel pressured.”
“My children and I thoroughly enjoy the baby grand piano purchased from Ellen.”
“We ended up purchasing our first baby grand at a very reasonable price and couldn't be happier!”
“The piano has been a wonderful addition to my life, and I would recommend Hartland Piano without reservation.”
“It’s a smart, transparent touch, and the only shop out of five I visited in Chicagoland that offered it.”
praise complaint · found by our text analysis, Google review wording unchanged.
I recently purchased my first piano from Larry and Ellen McDonald at Hartland Piano, and the experience was excellent. I bought a refurbished Steinway Model B, and I've been very pleased with both the instrument and the purchasing process. Larry is exceptionally knowledgeable and answered all of my questions…
A really good selection of pianos and apparently some great piano teachers available for lessons.
Fantastic showroom with more pianos than I imagined! Acoustic and digital - very impressive technology! And with 40 teaching rooms, they do so much more than sell pianos. Check it out sometime!
Hartland Piano is an outstanding dealer; they work with their customers & want the very best price match for the customer. I have 2 grand pianos thru them. Highly recommended.
Fantastic Piano Shop. Larry, a skilled technician, and Ellen, an accomplished pianist, make a great team, offering knowledgeable, thoughtful support through every step of the piano-buying process. The showroom is purpose-built for pianos, creating an acoustically friendly space where all the instruments are…
Ellen & Larry were so helpful, knowledgeable, and very sweet! I found my perfect piano in their lovely showroom. I would highly recommend Hartland Piano to all my piano playing friends. Even the piano movers were great and friendly!
4.8 ★★★★★ 20 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I played here for my recital and I got a piano here I think very good
Thank you! Enjoy your piano!
I recently purchased my first piano from Larry and Ellen McDonald at Hartland Piano, and the experience was excellent. I bought a refurbished Steinway Model B, and I've been very pleased with both the instrument and the purchasing process. Larry is exceptionally knowledgeable and answered all of my questions patiently and thoroughly, without ever making me feel pressured. Three months later, I'm just as happy with the purchase as I was the day it arrived. The piano has been a wonderful addition to my life, and I would recommend Hartland Piano without reservation.
Thank you, Andrew. It was such a pleasure to work with you to find your forever piano!
A really good selection of pianos and apparently some great piano teachers available for lessons.
Thank you, Gordon!
Fantastic showroom with more pianos than I imagined! Acoustic and digital - very impressive technology! And with 40 teaching rooms, they do so much more than sell pianos. Check it out sometime!
Thank you, Steve! It was a pleasure to provide the tour of new piano technology and help you locate the right instrument for you!
Hartland Piano is an outstanding dealer; they work with their customers & want the very best price match for the customer. I have 2 grand pianos thru them. Highly recommended.
Thank you, David! Always s pleasure to work with you.
Fantastic Piano Shop. Larry, a skilled technician, and Ellen, an accomplished pianist, make a great team, offering knowledgeable, thoughtful support through every step of the piano-buying process. The showroom is purpose-built for pianos, creating an acoustically friendly space where all the instruments are well-maintained and beautifully presented. One standout detail: each piano has a service card next to it showing the date of its last tuning or maintenance. It’s a smart, transparent touch, and the only shop out of five I visited in Chicagoland that offered it. If you're in Illinois and shopping for a piano, definitely put this on your radar. Their selection of Kawai and Yamaha pianos is extensive, and you’ll be glad you made the trip.
Thank you, Peter It was such a pleasure to meet, share stories and listen to you play the pianos! I look forward to your future visits. Wishing you the best.
Ellen & Larry were so helpful, knowledgeable, and very sweet! I found my perfect piano in their lovely showroom. I would highly recommend Hartland Piano to all my piano playing friends. Even the piano movers were great and friendly!
Thank you, Lynn. It was a pleasure to meet you and your husband. So glad we could help you find the perfect piano!
My husband and I decided to stop by on a whim. We met one of the owners Ellen, who was extremely knowledgeable and a pleasure to work with. We ended up purchasing our first baby grand at a very reasonable price and couldn't be happier! Thank you for a great experience!
Thank you! It was a pleasure to help you find your dream piano!
This is southeastern Wisconsin's premiere location for private music instruction. Both of my kids studied here (drums and voice) and I took guitar, drums, cello, and piano lessons. This is a positively special place filled with talented and caring instructors who change lives.
Thank you, Mr Ecoff. We are grateful to work with the talented musicians who have created and supported this community since 1975. Changing Lives One Note at a Time.
My children and I thoroughly enjoy the baby grand piano purchased from Ellen. The showroom is gorgeous, and is a lovely space for a recital.
Thank you! If you are in need of lessons for your family, we share space with The Waukesha County Conservatory of Music, home to 50 plus professional instructors. www.waukeshacountyconservatory.com Have a great day!
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
