Customers frequently praise the facility's cleanliness, comfortable atmosphere, and staff who provide helpful guidance with machine operations. Recurring themes include friendly service and assistance with technical issues, such as rebooting frozen machines or explaining load sizes. However, several low-star reviews criticize the high pricing for washers and dryers, noting that costs have increased significantly and that water usage or drying times may be insufficient for the fees charged.
Google rating: 4.6 out of 5 from 567 reviews (80% five-star).
Reviews on this page: 567 Google reviews (450 with written comments, 25 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 19, 2026.
Service: Ironing Service serving Ogden, Utah.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
567 reviews on Google
5★453
4★60
3★23
2★16
1★15
Reviews from Google, shown as published (original wording, unedited).
TR
Tamara Riggs3 reviews
★★★★★
It has been over 40 years since I used a laundromat and I was completely confused on how to work the machines. Shelley was amazing and set me up and assisted until the machine was going. She even added $1.00 to the wash because had already added my credit card and it was asking for $1.00 more. She wouldn’t take my dollar to repay her. Customer service above and beyond
Response from the owner · 18 hours ago
Thank you so much for the 5-star review, Tamara! We’re thrilled to hear that Shelley was able to give you such a warm welcome and help you feel right at home with our machines. Our team takes great pride in delivering helpful, friendly service, and I’ll be sure to pass along your kind words to Shelley. We appreciate your business and look forward to seeing you again!
I met Shelly, she is amazing!!!! So friendly, outgoing, and charismatic!!!
Response from the owner · 6 days ago
Thanks so much for the awesome review, Dawn! Shelley really is amazing, and her friendly energy makes the store such a great place to be. We’ll be sure to pass your sweet shoutout along to her. Thanks for being such a great customer!
Thanks so much for the 5 stars, Donald! Shelley really does have an awesome personality, and we’re so glad you got to meet her! We appreciate you choosing us!
Love this place!!!! Shelly was extremely kind and helpful!!!
Response from the owner · 6 days ago
Thank you, Kimberly! Hearing that you love our place makes our day. Shelley does such a fantastic job taking care of everyone, and we appreciate you taking the time to share this! We're thankful you choose to do your laundry with us!
Thanks so much for the 5 stars, Evan! Shelley works hard to keep everything clean for everyone, so we really appreciate you noticing. Thanks for stopping by!
Shelly was very helpful on getting my machine to reboot after it froze
Response from the owner · 6 days ago
Thank you, Jason! Machinery can be tricky sometimes, but Shelley is great at stepping in and sorting things out. Thanks for coming in, and we’ll see you next time!
Shelley is awesome always cleaning the machines and super friendly.
Response from the owner · 6 days ago
Thanks so much for the 5 stars! Shelley really is awesome—she works hard to keep everything clean and welcoming for everyone. We appreciate you taking the time to drop a review and look forward to seeing you again!
Very clean and comfy laundry mat. Shelley was extremely nice and helpful.
Response from the owner · 6 days ago
Thanks so much for the 5 stars, Raquel! We’re so glad you felt comfortable and enjoyed how clean everything was. Shelley is truly awesome, and we’ll be sure to pass along your sweet note to her. See you next time!
