Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Harts Plumbers, Electricians, & HVAC Technicians logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Harts Plumbers, Electricians, & HVAC Technicians

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 1,004 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harts Plumbers, Electricians, & HVAC Technicians is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Harts Plumbers, Electricians, & HVAC Technicians for 8 kinds of job.

Harts Plumbers, Electricians, & HVAC Technicians for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.72
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.0%

All 18 Google reviews tagged “Faucet installation”

Lee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★

Mike was calm, knowledgable, took time to explain, able to quickly problem solve, arrived early and did not try to pull wool over my eyes. He was direct and practical without being fear based for repairs.

Paid $400–600OverpricedFaucet repairFaucet installationService not listed
Dw4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★

We invited technician to receive estimate cost for simple drop-in sink replacement together with the faucet. We were shocked to receive an estimate in the amount of $4k+ just for the labor (we already purchased the sink and faucet, plumbing service not required). I contacted many people to get their opinion and the maximum amount someone paid was $2k.

Customer photo from Dw's review
Paid $1,000+OverpricedFaucet installation
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Hart’s because my kitchen faucet was really leaking. They were able to fit me in that day. The plumber was professional, pleasant and knowledgeable. My faucet has been replaced and it’s not leaking now. I will call them again if I have any other plumbing problems in the future.

Faucet installationFaucet repair+ Responsiveness+ Professionalism
Wayne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great friendly service and did a fantastic job!! Would highly recommend their services to other people.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Andrei8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Fast, reliable, professional, friendly. I would gladly use them again

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I had Hart Services out to bid on a job that involved plumbing and installing a sink in my garage. They were timely, responsive, and thorough. They spent a long time reviewing my whole house’s plumbing situation, and suggested several other services that I should consider. I would need a second opinion in order to…

Faucet installation
Glena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The guys showed up on time, we’re pleasant, polite and efficient. The second time I’ve used Hart and by far the best experience. Would highly recommend!!

Faucet installationShower installation+ Punctuality+ Quality+ Professionalism
AlbertLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great fast,neat and clean no complaints

Faucet installation
Fran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Repairman was GREAT...on time, professional, very personable. He located the problem, explained what was necessary, and explained it so I could understand it!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
JennyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Easy to book, highly responsive, great communication, friendly & professional service person. Will definitely use again.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Once the plumber arrived he stuck with the job despite a couple of snags until it was completed. Everything cleaned up and tidy

Faucet installation+ Quality+ Value
Jillinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hot water tank went out and Harts was able to get someone here the next day. Friendly service. Honest info. Highly recommend

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JulieLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jerry was very professional and installed my new faucet quickly with attention to detail. He cleaned up afterwards and was very respectful of my property.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Duane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Faucet installation
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installationPlumbing leak repair+ Responsiveness+ Quality+ Professionalism
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repair+ Responsiveness+ Professionalism
DouglasEdited 4 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality

Price

$731+70% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 58%Overpriced 12%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning99$161–$502
Plumbing pipe repair75$328–$1.2k
Plumbing leak detection63$78–$642
Plumbing leak repair55$228–$821
Toilet repair47$192–$680
Faucet repair39$166–$542
Water heater installation36$1.2k–$2.5k
Sewer repair36$1.1k–$2.8k

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