Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Harts Plumbers, Electricians, & HVAC Technicians logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Harts Plumbers, Electricians, & HVAC Technicians

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 1,004 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harts Plumbers, Electricians, & HVAC Technicians is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Harts Plumbers, Electricians, & HVAC Technicians for 8 kinds of job.

Harts Plumbers, Electricians, & HVAC Technicians for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 25

All 10 Google reviews tagged “Garbage disposal repair”

Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremy was professional and super fast at getting the job done.

Garbage disposal repair+ Responsiveness+ Quality+ Professionalism
Christopher8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Found Hart’s information online after being confronted with a leaky garbage disposal. The reception was courteous and responsive. Aaron came out first thing the following morning, gave me a list of options, and promptly fixed our garbage disposal. He was respectful and friendly, and efficient! I’ll definitely be using Hart’s again for my repair needs.

Plumbing leak detectionPlumbing leak repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Alessandra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Roy did a fantastic job! He was punctual, professional and worked really hard. Will recommend Harts wholeheartedly.

Plumbing leak repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
margie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional knowledgeable tech. So helpful.

Garbage disposal repairDrain cleaning+ Professionalism+ Value
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I couldn't be happiwr with the work. Kind and awesom at thw job. No surprise costs. Will use again Got a quote only. They didn't have all the parts to fix the problem on 1st visit. Waiting to schedule next visit. However, very professional so far. Up front with cost. So overall happy expierience.

Plumbing leak repairGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We always use Hart's. Connor, like his predecessors, was prompt, personable, and professional.

Toilet installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Noelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I felt that Jordan did awesome job. If I could would’ve give him 10 stars.

Garbage disposal repair+ Responsiveness+ Punctuality+ Quality
DavidLocal Guide · 87 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very helpful and forthright in a plumbing evaluation. Highly recommend

Garbage disposal repairService not listed+ Responsiveness+ Professionalism
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Professionalism
Caitrin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garbage disposal repair+ Quality+ Professionalism+ Value

Price

$731+70% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 58%Overpriced 12%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning99$161–$502
Plumbing pipe repair75$328–$1.2k
Plumbing leak detection63$78–$642
Plumbing leak repair55$228–$821
Toilet repair47$192–$680
Faucet repair39$166–$542
Water heater installation36$1.2k–$2.5k
Sewer repair36$1.1k–$2.8k

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