Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Harts Plumbers, Electricians, & HVAC Technicians logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Harts Plumbers, Electricians, & HVAC Technicians

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 1,004 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harts Plumbers, Electricians, & HVAC Technicians is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Harts Plumbers, Electricians, & HVAC Technicians for 8 kinds of job.

Harts Plumbers, Electricians, & HVAC Technicians for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.1k
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Heating system installation”

DouglasLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, extremely professional, very knowledgeable about the products and it’s the lifetime warranty that peaks my curiosity. I really like Stan, he was very impressionable.

Reasonable priceHeating system installation
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Installed new Midea heat pump system using existing duct work in 1976 home to replace old gas furnace + separate malfunctioning A/C system. Sales experience was very good: they presented several options matching my needs. No hard selling. Installation crew was friendly and efficient: the new system was installed in…

Paid $2,000+Reasonable priceA/C system dismantlementHeating system installationInstall thermostat

Price

$731+70% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 58%Overpriced 12%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning99$161–$502
Plumbing pipe repair75$328–$1.2k
Plumbing leak detection63$78–$642
Plumbing leak repair55$228–$821
Toilet repair47$192–$680
Faucet repair39$166–$542
Water heater installation36$1.2k–$2.5k
Sewer repair36$1.1k–$2.8k

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