Experts Reviews · Company report
Harts Plumbers, Electricians, & HVAC Technicians logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Harts Plumbers, Electricians, & HVAC Technicians

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 1,004 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harts Plumbers, Electricians, & HVAC Technicians is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Harts Plumbers, Electricians, & HVAC Technicians for 8 kinds of job.

Harts Plumbers, Electricians, & HVAC Technicians for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.81%

All 47 Google reviews tagged “Toilet repair” · showing 40

Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Alex was highly knowledgeable and professional. He diagnosed the issues and did a first rate job for us.

Paid $2,000+Not sureToilet repairGarbage disposal installation
Nader1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Luis Espinoza did an excellent job and took the time to explain his work and return things to pristine condition after completing the work.

Paid $600–800Reasonable priceToilet repairGarbage disposal installation
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are so glad that we picked Harts Plumbers out of the many plumbers that came up in our Google search!!! And we are glad that Jordan was the guy who came. The company was in touch when our appointment was delayed, and Jordan arrived after several texts letting us know when to expect him. He was personable,…

Paid $1–200Reasonable priceToilet repair
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

This is the very best company i've ever had!! Their prices are fantastic and they know what they're doing. I had a horrible kitchen sink clog 75 feet down my drain and it was fixed in less than an hour. Then a month later I had a plug in almost catch the house on fire and they came immediately and fixed things…

Paid $600–800Reasonable priceToilet repair
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had what was definitely the best experience with a plumber ever if not a service person to my house ever. Luis could not have been more professional, cheerful, and efficient. He took care of my plumbing problem, made sure I knew all of my options and the associated costs, and left me feeling blessed that I had him…

Paid $1–200Great priceToilet repair
RogerLocal Guide · 173 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very satisfied with their responsiveness. Their very experienced technician did a thorough job replacing outdated water supply valves in a bathroom and the hoses on our washing machine. Be aware that they will push a maintenance plan as part of the service. It's probably good for people that have no "how to"…

Paid $1,200–1,400Reasonable priceToilet repair
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike did a fantastic job of investigating the problems, explaining solutions, and going over costs. He's highly skilled and makes everything understandable.

Paid $2,000+Toilet repair
Patty13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Installed new toilet, tankless water heater, and replaced shut off valve to main water line. Very professional, took good care of my home, and answered all my questions with time and patience. Would highly recommend Harts.

Paid $1,000+Reasonable priceToilet repairWater heater installation
Joanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Professional but polite and friendly. Answered all my questions in a timely manner. Very thorough in his work.

Paid $1,000+Not sureToilet repairElectrical inspectionsHeating system maintenance
peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jordan did a great job helping us and he was very patient and helpful through many visits.Due to our repair process.

Paid $1,000+OverpricedToilet repairWater heater installation
Ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Mike did a great job finding the leak and coming up with a repair plan. The house is new to us and the situation with the existing shower drain was surprising. The plumbing repair took most of the day so the cost was probably commensurate with effort and result.

Customer photo from Ed's review
Toilet repairPlumbing leak detectionPlumbing pipe repair
Laura3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jordan Bakken was my Harts Plumber today and I cannot tell you how much I appreciated his expertise and help on my toilet repair today! What an awesome plumber and so kind. Many thanks for sending him to my home . He is most excellent at what he does. Laura

Reasonable priceToilet repair
R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Kelsey Asrouch did excellent work on my sink and bathroom seal rings. Polite, hard working, and professional. Highly recommended.

Paid $400–500Reasonable priceToilet repairPlumbing leak detectionToilet installation
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an outstanding experience with Luis Espinosa! He did a fantastic job locating and fixing a leak in the crawlspace of my home. Luis was incredibly thorough, professional, and knowledgeable throughout the entire process. He took the time to explain what he found, what needed to be done, and made sure the repair was completed correctly.

Paid $300–400Toilet repair
MikeLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kelsey arrived on time and quickly assessed the problem. Kelsey provided several options and performed the repair quickly. Thank you!

Paid $200–300Reasonable priceToilet repair
Marina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Luis was personable and professional. He worked consistently, was able to diagnose the problem right away and provide the solution on the spot. The customer service of the company was also diligent and customer oriented. Comparing prices with the last time a got a comparable service, this company charged double what…

Paid $1,000+OverpricedToilet repair
Mohsen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Perfect service - thank you

Paid $100–200Toilet repair
rhonda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hart’s really cares and you can tell. Logan, Jacob and Jacob’s assistant Very hard working and knowledgeable, thorough and understanding of my situation. Great job getting sewer line fixed. Worked with me for financing.

Paid $1,000+Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Navaal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very down to earth, courteous nice young man. Diagnosed the problem efficiently and fixed with the appropriate parts. Came for the service exactly when he had notified us.

Paid $700–800OverpricedToilet repair
McKayLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Y,all — these guys were amazing. Super communicative, thorough, troubleshot two problems and Brady installed a new toilet quickly and effectively. Also they’re just very human and nice, which is a relief to me because I know nothing about plumbing and always feel like it’s a shot in the dark. Very satisfied!

Great priceToilet repairFaucet repair
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did a great job fixing my toilet and sink drain. Excellent service!

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
ChengeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jason showed up on time and showed excellent professionalism. My wife and I were very impressed with the way he presented himself and did his work. He went out of his way to show us some of the things which needed attentions. Our minor problem was completed in few minutes..... toilet tank which was leaking. It…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
P2PLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Toilet was clogged for four days. Price was reasonable and was able to sign up for a reasonable home care plan!! Awesome experience! Jeremy’s super personable, as well as professional!! So glad I found them!!🎉💕🙌🏾

Toilet repair+ Responsiveness+ Quality+ Professionalism
Cher3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick response, service is excellent

Toilet repair+ Responsiveness+ Punctuality+ Quality
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

very neat and clean, very reasonable price. would definitely use again.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jerry is fantastic. Great sense of humor, professional and an expert at what he does. We are repeat customers of Hart and have had nothing but excellent service. If you are looking for an honest company, choose Hart.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Kathryn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hart Services was super responsive and easy to work with! Roy did an amazing job, was extremely informative and made this a very easy process!

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
SondraLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with both estimator & contractor plumber Jesse. Super professional and worked extra to solve the problems that came up. Definitely recommend!

Shower installationToilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Erika11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Anthony's diagnostic and project management knowledge and communication skills made me immediately comfortable trusting my sewage pipe leaks due to past sub-code repairs to Harts' quick remedy that had caused a 250% increase in my water bills! Will and Patrick were equally professional as well as swiftly bringing my…

Plumbing pipe repairSewer repairToilet repair+ Responsiveness+ Punctuality+ Quality
Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

John was amazing, professional, friendly and fast!

Toilet repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived within promised window. Clean uniformed representative. Very friendly. Very personable. Gave us two estimates. Must have and should have. Leaps and bounds superior to Roto Rotor.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
BelginiLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was very professional kind and helpful, had my bathroom clogged up and coming up the shower hole and he used the snake to push it through, he even crawled underneath my home to check if everything looked good and what recommendation he had for me ,I’m happy with his work ! great job 👏 thank you I would definitely recommend!

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

The service was quick . Roy was friendly and knowledgeable. The only issue seems to be with their technology. They emailed and texted me the picture and name of a different employee. Also employee had difficulty getting estimates and bill up on his tablet. Eventually everything got done. He probably spent as much time with the tablet as doing the repair.

Toilet repair+ Responsiveness+ Punctuality+ Professionalism
Camille2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jordan was very pleasant and personable and performed the tasks quickly and completely. We are very happy with the service! Would recommend their service.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jordan was fast and thorough. It was a fair price for the work. I’m very pleased.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very pleased with the quality of replaced toilet and toilet ring leak repair for my two bathrooms. The low flow aspect is good for the septic tank also. The technician who performed the work was courteous and very informative as to why work was required and very efficient in completing the task. I have signed…

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
KerriLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I Googled plumbers in my area & Harts was one of them & seemed to have good reviews so I called.They came out & fixed my problem for about half the cost of what I thought it was going to be. I needed septic work done also (which they don't do) but referred me to a partner company that I was just as impressed with. I…

Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceToilet repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $1,000–1,200Great priceToilet repair
Cathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (7 more) →

Price

$731+70% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 58%Overpriced 12%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning99$161–$502
Plumbing pipe repair75$328–$1.2k
Plumbing leak detection63$78–$642
Plumbing leak repair55$228–$821
Toilet repair47$192–$680
Faucet repair39$166–$542
Water heater installation36$1.2k–$2.5k
Sewer repair36$1.1k–$2.8k

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