Experts Reviews · Company report
Harts Plumbers, Electricians, & HVAC Technicians logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%85+12Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Harts Plumbers, Electricians, & HVAC Technicians

Everett, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 54 leak detection services · 4.9★ from 1,004 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 82% of leak detection services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Harts Plumbers, Electricians, & HVAC Technicians is better than 96% of leak detection services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 85% of leak detection services.A
85
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Harts Plumbers, Electricians, & HVAC Technicians is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Harts Plumbers, Electricians, & HVAC Technicians for 8 kinds of job.

Harts Plumbers, Electricians, & HVAC Technicians for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.70%

All 36 Google reviews tagged “Water heater installation”

Juan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very professional and accomodating

Paid $2,000+Reasonable priceWater heater installation
Annie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great jobs !

Paid $2,000+Reasonable priceWater heater installation
JohnLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a bunch of things that needed attention. Mike Moshier was super professional, updated things that needed attention, and brought everything up to code. We had two outdoor faucets replaced, the garbage disposal replaced, the water hose to the upstairs refrigerator was replaced with attention given to the…

Paid $2,000+Reasonable priceWater heater installationGarbage disposal installationDrain cleaning
issars076 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We had a great experience with Alex while getting an estimate for a water heater repair/replacement. He was super professional, upfront, and transparent about the costs and options available. He took the time to explain everything clearly, answered all of our questions, and never made us feel pressured. His honesty…

Paid $1,600–1,800Reasonable priceWater heater installation
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My original call for service was very simple. Dakota, during his inspection, found horrible, dangerous, problems. Trust me they were provable. So grateful for Dakota from Harts Plumbers, Electricians & HVAC. Bad things can happen in a 66+ year old house.

Paid $1,000+Reasonable priceWater heater installationElectrical parts assemblyGround wire installation
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My tech that came out was excellent. Luis Espinoza, was very professional and helpful for my of services done. Flushing my water heater. He was so helpful explaining some features on my water heater! Thank you Luis and Hearts! I did think the cost to flush the water heater was excessive, so I went with the Home Care service plan.

Paid $1–100OverpricedWater heater installation
Patty13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Installed new toilet, tankless water heater, and replaced shut off valve to main water line. Very professional, took good care of my home, and answered all my questions with time and patience. Would highly recommend Harts.

Paid $1,000+Reasonable priceToilet repairWater heater installation
Gabe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Plumber: Kelsey Couldn't be happier with the service. Quick, knowledgeable, and very friendly people-person. Turnaround time between appointment and service was also very fast. Thanks again Kelsey!

Water heater installation
peggy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jordan did a great job helping us and he was very patient and helpful through many visits.Due to our repair process.

Paid $1,000+OverpricedToilet repairWater heater installation
JLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Michael Moshier of Harts has helped us over the years with many different plumbing issues. He's always been a straight shooter and reliable.

Water heater installation
Eli10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Luis was professional , knowledgeable, friendly and on time. Was very pleased.

Water heater installationPlumbing leak detection
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a fantastic experience with Harts. Luis was helpful, kind, and professional. We really appreciate their help and recommend their service to others.

Water heater installationPlumbing leak repair
EricLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Anthony and Gabe were the people who came and removed an unwanted garbage disposal, installed a shutoff valve for the house, and moved the water heater from an interior closet to the garage. These fellows were professional and personable, and did a fantastic job. We have used Harts a few times before, and have been…

Water heater installationService not listed+ Responsiveness+ Punctuality+ Quality
Sally3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alvin and his team accomplished everything well. Always going the "extra mile"

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Brendan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian is very friendly, knowledgeable and had the patience to explain every question I had. The overall experience was very good and the service was completed on the same day I called, which was awesome!

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Harts did great work installing my new heat pump water heater. I had some unique scope items, which they discussed with me to hit the right balance for the project and to make sure I was happy with the look and feel of it. The whole process was great, from getting estimates with multiple project scopes to the…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Georgette10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional service. I enjoyed the positive energy that Roy puts out. He puts you at ease knowing the job is being taken care of.

Toilet installationWater heater installationOutdoor plumbing system repair+ Quality+ Professionalism
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good Workmanship

Water heater installation+ Responsiveness+ Punctuality+ Quality
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Will and his team (Matt and Tonya) did an excellent job. They performed a complete repipe of our house (built 1928), plus water heater install in three days. they were at all times very professional, pleasant and knowledgable. Will took time to explain each part of the process. A complete repipe is a messy job.…

Water heater installationPlumbing leak repairPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
david2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good job done by Jordan

Water heater installation+ Punctuality+ Professionalism
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and respectful of your house did a.excellent service if need a plumber again will use them price reasonable thanks again

Water heater installationPlumbing pipe repair
Prez3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tony and his crew was awesome great customer service and they did a professional job will refer harts services to anyone. They have a customer for life.

Water heater installationWater heater repair+ Responsiveness+ Quality+ Professionalism
Sean11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Tony is Trustworthy and his work is clean! Thank You!

Water heater installation
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team was on time, polite, professional and got a two day job done in one long hot day! Great team work by all.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Vickie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Will was great! The team worked together seamlessly. They were efficient and fast and did a great cleanup job. Will was friendly and pleasant and we were very pleased. They put in all new pipes in our older home. Will was excellent

Plumbing leak detectionWater heater installationPlumbing leak repair+ Quality
SusanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jordan was awesome! Professional, answered all of my questions, explained things thoroughly. A great experience. Will definitely ask for him if I need a plumber again!

Water heater installation+ Punctuality+ Quality
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason is not only highly qualified and professional, he's very friendly. Easy to discuss options with as Jason explains everything in detail. We signed up for the home plan and look forward to having our toilets replaced!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Linda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jordan was great. He installed the water heater without any concerns. We would recommend Harts and Jordan to anyone asking for a recommendation.

Water heater installation+ Value
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They arrived at a decent hour in the morning and went right to work. They completed the installation by mid-afternoon, cleaned up and were gone by 4:00 pm. I was completely satisfied.

Water heater installation+ Responsiveness+ Quality+ Professionalism
Dorothy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dominic was great! Helped me out! Exceeded expectations. Listened and figured out the problem. Yay!!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
TeishaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Harts has replaced all plumbing under house. Fixed water line, sewer line. Basically everything!

Plumbing leak detectionWater heater installationPlumbing leak repair+ Quality+ Professionalism+ Value
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation
Zorro1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $2,000+OverpricedWater heater installation
Vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Professionalism
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Price

$731+70% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 58%Overpriced 12%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning99$161–$502
Plumbing pipe repair75$328–$1.2k
Plumbing leak detection63$78–$642
Plumbing leak repair55$228–$821
Toilet repair47$192–$680
Faucet repair39$166–$542
Water heater installation36$1.2k–$2.5k
Sewer repair36$1.1k–$2.8k

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