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Haul It Off Junk Removal

Junk removal service · Tucson, AZ

5.0 ★★★★★ 271 Google reviews · 24 photos
100%five-star reviews
100%reviews answered by the owner
Oct 2026latest review

Haul It Off Junk Removal at a glance

Google reviewers rate Haul It Off Junk Removal 5/5 based on 271 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, professional conduct, and competitive pricing for services like furniture, e-waste, and yard debris removal. Communication is highlighted for its clarity, including quick scheduling, text updates, and transparent quotes. One recurring criticism involves unexpected additional charges and the accidental removal of items explicitly marked for retention.

  • Google rating: 5.0 out of 5 from 271 reviews (100% five-star).
  • Reviews on this page: 271 Google reviews (224 with written comments, 6 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Junk Removal serving Tucson, Arizona.

Data from Google, last updated November 3, 2026.

Star ratings

271 Google reviews we collected

  • 5 stars270100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 224 written reviews

  • Praise54099%
  • Complaints51%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude13725%
  • Speed & response13625%
  • Would recommend8916%
  • Price & value7113%
  • Quality & results6812%
  • Communication306%
  • Honesty & trust143%

What customers talk about

We read 224 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were professional, efficient, and did an excellent job!”
  • “When I called this business Benjamin got an appt for me right away,every other haul business didn't even return my call.”
  • “I’d highly recommend their “junk removal” to anyone.”
    “I would not recommend this company to anyone who does not want to be ripped off and inadvertently called a liar.”
  • “Haul it off junk removal was prompt, professional, flexible in scheduling in short notice, and very affordable.”
  • “They were fast, clean, gave a window of time, a 15min reminder - was on-time and got the job done.”
  • “Unlike other similar businesses, Haul It Off does not use vague communication/quotes.”
  • “Affordable and reliable definitely recommend for junk removal needs”
    “They cleaned out of the trash that was lying around my yard.”

People customers mention

  • Abraham 7 reviews
  • Clint 4 reviews
  • Ivan 3 reviews
  • Garrett 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 271 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lynnette Ferrari7 reviewsTotal number of Google reviews Lynnette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were professional, efficient, and did an excellent job!

Response from the owner · 2 weeks ago

We really appreciate the recommendation, Lynnette. We'd love to help you haul away items again whenever you're ready.

MorenaLocal Guide · 17 reviewsTotal number of Google reviews Morena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When I called this business Benjamin got an appt for me right away,every other haul business didn't even return my call... I appreciate that a lot...then Giovanni and Evan came to pick up an heavy armoire, they were professional, friendly and amazing! I reccomend this business to everyone, you won't be disappointed!!

Response from the owner · 2 weeks ago

Morena, thank you so much for the wonderful review! We’re so glad Benjamin got you scheduled quickly and that Giovanni and Evan took great care of your armoire. We’ll pass along your kind words to the whole team. Thanks for recommending us, and we’re here whenever you need us again.

Gary Murphy4 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The two young men that removed the spa were very polite and professional.

Response from the owner · 3 weeks ago

Thank you, Gary, We’re happy our crew made the spa removal easy and stress-free. I’ll pass your kind words along to the team. We appreciate your business.

Christine Novick2 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good communication. Very professional and efficient.

Response from the owner · 3 weeks ago

Thank you, Christine, so much for the kind words! Clear communication and efficient service are what we aim for on every job. We appreciate you choosing Haul It Off Junk Removal.

Gary Packard6 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On tme, polite, nice guys. Quickly took our load and left the yard clean. We will use them again if needed.

Response from the owner · 3 weeks ago

Gary, thank you for the wonderful review! It was great getting to meet you, and we’re so happy everything went well. We really appreciate your business.

Christine Vivona2 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were fast efficient and very polite! We will be recommending them to everyone!

Response from the owner · 3 weeks ago

Thank you so much for the wonderful review, Christine.

Robbie Westbrooks5 reviewsTotal number of Google reviews Robbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and good value. Staff was very courteous and timely.

Response from the owner · 3 weeks ago

Thank you, Robbie, for taking the time to share such a kind and thoughtful review. The whole team at Haul It Off Junk Removal truly appreciates it.

dennis fesenmyer4 reviewsTotal number of Google reviews dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic customer support right from the initial call. I’d highly recommend their “junk removal” to anyone. They were fast, clean, gave a window of time, a 15min reminder - was on-time and got the job done.

Response from the owner · 3 weeks ago

Thanks for the great review, Dennis! We're happy our team was on time, fast, and clean, and that the process was easy from start to finish. We appreciate the recommendation and look forward to helping you again.

Viv Joy1 reviewTotal number of Google reviews Viv has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Haul it off junk removal was prompt, professional, flexible in scheduling in short notice, and very affordable. They made it easy to clear out the e waste and miscellaneous items that had accumulated in our office building’s storage room which couldn’t go in the normal trash. The two workers were friendly, efficient, and professional. Thank you for making this process hassle free!

Response from the owner · 4 weeks ago

Thank you, Viv, for the kind words! We're happy we could handle your e-waste and storage room cleanout on short notice. We'll pass your compliments on to the crew. We're here whenever you need us.

Maureen Kirk-DetbernerLocal Guide · 12 reviewsTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. I wasn’t sure they would come all the way out to Green Valley but they did. I received a text message letting me know they were 30 minutes out. They moved my heavy couch out very quickly. They were very professional and friendly and they did a great job. Maureen

Response from the owner · 4 weeks ago

Thank you, Maureen! We're happy to make the trip out to Green Valley, and we're glad the text heads-up and quick couch removal made things easy. It means a lot to hear our team was professional and friendly. We appreciate you choosing Haul It Off Junk Removal, and we're here anytime you need us again!

Haul It Off Junk Removal on Google Maps →

Business details