Haul-My-Mess Dumpster Rental holds a 4.9/5 rating from 178 Google reviews, with the owner responding to all feedback. Customers frequently describe the service as professional, punctual, and fairly priced, noting effective communication via phone or text for same-day deliveries and junk removal. While most experiences are positive, a few low-star reviews cite issues with dumpster sizing accuracy, late pickups, or leaving debris behind.
Google rating: 4.9 out of 5 from 178 reviews (96% five-star).
Reviews on this page: 178 Google reviews (161 with written comments, 11 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Dumpster Rental Service serving Garfield Heights, Ohio.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
178 reviews on Google
5★170
4★5
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
CJ
Chris Johnston4 reviews
★★★★★
Quick, efficient service, friendly people and a reasonable price. They worked with us on the day and time to clean up our garage full of stuff from cleaning out our old house before we put it on the market
Response from the owner · 21 hours ago
Chris, we appreciate you sharing this. We're glad our team provided prompt, efficient, friendly service at a fair price and that scheduling the garage cleanout fit your timeline before listing the house. We look forward to helping again.
Haul-My-Mess was very professional acted very quickly when I needed a dumpster same day even! Communicate very well and for us young people it’s a plus they text and call whatever you prefer so we don’t have to worry about missing their calls and playing phone tag! I needed a dumpster at my grandfathers an hour away from where I live and they notified me they have another location closer to me so when and if I need a dumpster I will definitely be going through them again!
Response from the owner · a week ago
Victoria, thank you for the wonderful review. We are glad we could arrange a dumpster rental quickly and that our text and call options made coordination easier. It is great to hear the closer location was helpful for your grandfather’s project, and we appreciate you planning to use us again. We look forward to helping with any future junk removal, dumpster rental, or light demolition needs.
We had an AMAZING experience with Haul-My-Mess! From start to finish, the customer service and communication were excellent. Both Ron and Grace were incredibly friendly, patient, and took the time to explain the entire process. They were also able to accommodate the exact dates we needed, which was especially appreciated since we rented a 30-yard dumpster over Labor Day weekend.<br><br>Drop-off and pickup were both smooth and hassle-free. They also offered convenient payment options, including Zelle, which made the entire transaction even easier.<br><br>Excellent communication, excellent service, and just an overall great experience! I would recommend Haul-My-Mess a million times over to anyone needing junk removal or dumpster services.<br><br>Thank you, Ron, Grace, and the Haul-My-Mess team!! 🙌🏽
Response from the owner · a month ago
Alyssa, thank you for the fantastic feedback. We are so pleased Ron and Grace made the process easy and that scheduling, drop off and pickup fit your needs over the holiday. We appreciate you highlighting our communication and payment options, and for recommending us so enthusiastically. We look forward to serving you again.
Haul my mess customer service is professional and excellent and helpful with any questions. Delivery and pickup on time.
Response from the owner · a month ago
Thank you so much for your business. I am happy that we met your expectations for Dumpster Rental. Keep us in mind. If you have any future needs for dumpsters, Junk Removal/clean out services, or light demolition.<br><br>
Amazing garage Demo. Quick and professional at a great price
Response from the owner · 2 months ago
Thank you, Brad! We appreciate you trusting Haul-My-Mess.com with your garage demolition. We’re glad our crew delivered a quick, professional job at a fair price. That’s exactly what we mean by “Small enough to care. Strong enough to deliver.” Thank you for supporting a local Greater Cleveland company!<br>Keep us in mimd for any future junk removal, dumpster rental, or demolition projects. <br>
A hard working, professional crew cleared out my house in 3 hours. Their level of cooperation was unexpected. 1st class operation.
Response from the owner · 2 months ago
Thank you for your review Ken. Your business is greatly appreciated. We’re glad that you were happy with our Junk Removal service and we wish you much success on your journey to take care of your family.
Haul my Mess was reasonably priced with no hidden cost. they were very prompt and professional with delivery and pickup. the only reason they get four stars instead of five is because later I was able to find the same size dumpster at much less cost.
Response from the owner · 2 months ago
Thanks for your feedback, Tim. We appreciate your business and are glad you were happy with our prompt, professional service and transparent pricing. We understand there will always be lower-priced options in the market. Our focus is on providing reliable service, no surprises, and doing the job right the first time. We appreciate you choosing Haul My Mess and hope to serve you again.
Grade A service from these seasoned professionals! Delivered quickly, same day within an hour. Pick up was within hours of scheduling. Couldn’t ask for a better performance. Recommend 100%!!
Response from the owner · 3 months ago
Thank you for your business. We are happy that you recommend our service and we look forward to hearing from you in the future
These guys were awesome! They were professional, helpful, and so nice to talk too! I highly recommend these guys for any of your hauling or junk removal needs!
Response from the owner · 3 months ago
Thank you so much, Nathan! we really appreciate you taking the time for me such a thoughtful review. It means a lot to hear that our team was professional, helpful, and easy to work with. Thank you for trusting Haul-My-Mess.com we are here anytime you need Junk Removal, Dumpster Rental, or light Demolition or Services again.
Easy to book, communicate with, and very responsive in terms of pickup. 10/10 would recommend.
Response from the owner · 4 months ago
Thank you, Mr. Rossi!<br>We truly appreciate your repeat business and glad we could help with another Dumpster Rental project. It means a lot when Customers come back to us, and we’re happy everything went smoothly from booking to pick up. We look forward to helping you again in the future, and please keep us in mind for any Junk Removal, clean out, or demolition projects!<br><br>
