Caterer · East Palo Alto, CA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 111 caterersiPosition by Experts Score among all companies we track in this category. · better than 95%
5.0★★★★★128 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Haute Cuisine Catering 5/5 based on 128 reviews, with the owner responding to 84% of them. Customers frequently praise the high quality of fresh ingredients, beautiful food presentation, and professional service for various events. Recurring themes include easy communication, punctuality, and the ability to accommodate dietary restrictions. One lower-rated review mentions that the pricing is expensive.
Google rating: 5.0 out of 5 from 128 reviews (99% five-star).
Reviews on this page: 128 Google reviews (122 with written comments, 13 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: September 23, 2026.
Service: Caterer serving East Palo Alto, California.
Data from Google, last updated October 31, 2026.
Score profile vs other caterers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Haute Cuisine CateringCaterers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haute Cuisine Catering: 98/100 on this factor. Category median: 86.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haute Cuisine Catering: 98/100 on this factor. Category median: 87.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haute Cuisine Catering: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haute Cuisine Catering: 100/100 on this factor. Category median: 95.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haute Cuisine Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 31.–
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Bar = this company · dark tick = category median.
Star ratings
128 Google reviews we collected
5.0of 5
5 stars12799%
4 stars00%
3 stars11%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 122 written reviews
99%praise
Praise20299%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4824%
Speed & response4321%
Quality & results3718%
Would recommend3718%
Communication2311%
Price & value105%
Honesty & trust63%
What customers talk about
We read 122 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Most recently, they catered our Volunteer Appreciation Party, and everything was delicious, beautifully presented, and very professional.”
“Lusine and her team were so responsive to our emails and had great communication to make sure the wedding day was seamless.”
“I really appreciated the attention to detail with respect to the allergens, everything was so clearly labeled and it made it so easy for our guests to…”
“The food was a hit and I will be using them again for other opportunities.”
“Their communication was excellent, and they were incredibly accommodating when we needed to make changes.”
“the price was very reasonable given the outstanding quality.”
“To be honest, we were not expecting the food to be that good.”
People customers mention
Lusine22 reviews
Caroline3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SSanjit9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Haute Cuisine did an excellent job for an intimate birthday party celebration. We went with appetizers for the menu.
Their chef and menu are outstanding. The ingredients are fresh resulting in delicious food. You can taste the high quality of ingredients. Menu set up was easy, as were all conversations and…
JJulie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Haute Catering helped us pull of a last minute dinner party for 20 people. We opted for the pick up option because of the busy holiday weekend. We had several guests with food restrictions and they were able to accommodate all of them. The menu selections were varied and the was food was excellent and enjoyed by…
SSonya2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
First time using Haute Cuisine and they exceeded expectations! Planning was effortless, and their team easily customized a menu for our party of 30. The buffet setup looked fantastic, the portions were more than generous, and every dish was delicious. We will absolutely use them for future events!
IIrina3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We’ve used Haute Cuisine Catering several times for both personal and nonprofit events, and they are always wonderful! Most recently, they catered our Volunteer Appreciation Party, and everything was delicious, beautifully presented, and very professional. Always a pleasure to work with them. Highly recommend!
KKristin5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had the pleasure of working with Haute Cuisine and specifically Juliette to cater my mom's 80th birthday party. Juliette was very helpful in suggesting menu ideas. All the guests mentioned how delicious the food was. I will definitely be calling Haute for my next event.
QQueenLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Haute Cuisine Catering was a pleasure to work with! I had the opportunity to work alongside their team at a party this past Saturday, and they did an amazing job.
From the professionalism of their team, to the presentation and quality of the food, they really know how to deliver a great catering experience. As an…
We selected Haute Cuisine to cater our wedding and it was the best decision! Lusine and her team were so responsive to our emails and had great communication to make sure the wedding day was seamless. The food at our tasting was so delicious but we were skeptical how it would scale to a larger group. Cooking for 2 people is very different to cooking for 80 people so we were trying to manage expectations. We did not need to worry at all, the food on our wedding day was exactly the same as we had at the tasting, it was incredible. The potatoes au gratin, chicken marsala and braised tri tip were the definite standouts. So many of our guests came up to us and told us it was the best food that they have had at a wedding!
I have Celiac disease and communicated this to Lusine and her team and she made sure that all the food was gluten free, they even had gluten free crackers for the charcuterie board! On the day of the wedding, the chef (very kindly) pulled me aside to give me gluten free bread and they had such a delicious gluten free cake for us to enjoy. I really appreciated the attention to detail with respect to the allergens, everything was so clearly labeled and it made it so easy for our guests to enjoy everything.
Highly recommend for all catering needs!! Will definitely keep them in mind for future events.
Response from the owner · a month ago
Amanda, keeping your wedding menu entirely gluten-free while matching the tasting was a joy for Lusine and our team. We are thrilled everyone loved the tri tip and cake!
S
Sanjit Chadha9 reviewsiTotal number of Google reviews Sanjit has written across all businesses on Google Maps, not just this one.
Haute Cuisine did an excellent job for an intimate birthday party celebration. We went with appetizers for the menu.
Their chef and menu are outstanding. The ingredients are fresh resulting in delicious food. You can taste the high quality of ingredients. Menu set up was easy, as were all conversations and transactions. Highly suggest using Haute Cuisine for your catering needs. I hope to use them again in the future.
Response from the owner · a month ago
Sanjit, providing fresh, high-quality appetizers for your intimate birthday celebration was an absolute pleasure. We look forward to crafting another delicious menu for your next event!
J
Julie Grabscheid9 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Haute Catering helped us pull of a last minute dinner party for 20 people. We opted for the pick up option because of the busy holiday weekend. We had several guests with food restrictions and they were able to accommodate all of them. The menu selections were varied and the was food was excellent and enjoyed by all. The food presentation was beautiful, even with it being a pick up situation. I was very pleased with the service.
Response from the owner · a month ago
Thank you, Julie Grabscheid, for your wonderful feedback! We're delighted we could help you successfully host your last-minute dinner party. It's fantastic to hear that our pick-up service met your needs and that we could accommodate all your guests' dietary restrictions with our delicious and beautifully presented food. We look forward to assisting you again!
S
Sonya Bhatia2 reviewsiTotal number of Google reviews Sonya has written across all businesses on Google Maps, not just this one.
First time using Haute Cuisine and they exceeded expectations! Planning was effortless, and their team easily customized a menu for our party of 30. The buffet setup looked fantastic, the portions were more than generous, and every dish was delicious. We will absolutely use them for future events!
Response from the owner · a month ago
Thank you so much for the wonderful review, Sonya! We are thrilled to hear that planning was effortless and that your guests enjoyed the menu and buffet setup. Customizing menus for special gatherings is always a pleasure for our team, and we’re so glad the portions and flavors were perfect for your celebration. We truly appreciate your business and look forward to catering your future events!
Best,
Haute Cuisine Team
I
Irina Popova3 reviewsiTotal number of Google reviews Irina has written across all businesses on Google Maps, not just this one.
We’ve used Haute Cuisine Catering several times for both personal and nonprofit events, and they are always wonderful! Most recently, they catered our Volunteer Appreciation Party, and everything was delicious, beautifully presented, and very professional. Always a pleasure to work with them. Highly recommend!
Response from the owner · a month ago
Thank you so much, Irina! It is always such a joy working with you, and we truly appreciate your continued support across both your personal and nonprofit events. We were thrilled to be a part of your recent Volunteer Appreciation Party and are so glad to hear that everything was delicious and beautifully presented. I will be sure to pass the good words to my team in the kitchen. We always value our loyal clients and love partnering with you on your events; we can't wait for the next one!
K
Kristin Romig5 reviewsiTotal number of Google reviews Kristin has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Haute Cuisine and specifically Juliette to cater my mom's 80th birthday party. Juliette was very helpful in suggesting menu ideas. All the guests mentioned how delicious the food was. I will definitely be calling Haute for my next event.
Response from the owner · 2 months ago
Hi Kristin,
Thank you so much for the wonderful feedback! We are thrilled to hear that you and your guests enjoyed everything and that the food was a hit for your mom's 80th birthday celebration.
Our team in the office strives to be helpful through every step of the planning process, and it's so rewarding to know that Juliette made the menu selection smooth and easy for you.
We would love to partner with you on many more gatherings in the future, so please don't hesitate to reach out when your next event comes up!
Warm regards,
Lusine Sargsyan
Haute Cuisine Catering
Q
Queen QuiochoLocal Guide · 9 reviewsiTotal number of Google reviews Queen has written across all businesses on Google Maps, not just this one.
Haute Cuisine Catering was a pleasure to work with! I had the opportunity to work alongside their team at a party this past Saturday, and they did an amazing job.
From the professionalism of their team, to the presentation and quality of the food, they really know how to deliver a great catering experience. As an event planner, having a catering team that is organized, attentive, and easy to collaborate with makes such a difference on event day.
I truly appreciate working with vendors who care about the overall guest experience, and Haute Cuisine Catering delivered.
Response from the owner · 2 months ago
Thank you so much Queen for the kind words! I will be sure to pass the good works along to my team. It was an absolute pleasure working alongside you this past Saturday. Your decor and setup were stunning, and your seamless communication made the entire event flow effortlessly for everyone involved. As a caterer, collaborating with an event planner who is so organized and detail-oriented is an absolute dream. We truly look forward to teaming up on many more events together!
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Patricia Karoubi2 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
We had a wonderful experience with Haute Cuisine! Their communication was excellent, and they were incredibly accommodating when we needed to make changes. The food was absolutely delicious, and the entire staff was professional, kind, and attentive throughout the event.
They made everything seamless from start to finish. We highly recommend Haute Cuisine for any event!
Response from the owner · 2 months ago
Hi Patricia,
Thank you so much for taking the time to share such a wonderful review! It was an absolute pleasure working with you and your team for your event.
We always strive to make the planning and execution as seamless as possible, so hearing that our communication, flexibility, and staff hit the mark means the world to us. Most importantly, I'm thrilled to hear that everyone enjoyed the food! I will be sure to pass the good words to our kitchen staff.
Thank you again for your high recommendation; it truly means a great deal to our entire team. We would love to work with you again whenever you're planning your next event!
Warmly,
Lusine Sargsyan
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Pamela AbaciLocal Guide · 7 reviewsiTotal number of Google reviews Pamela has written across all businesses on Google Maps, not just this one.
Haute Cuisine Catering has catered a number of events for me personally and I have hired them for charity events as well. Each time the food and service has been top notch. They are on the top of my list.
Response from the owner · 2 years ago
Thank you so much for your kind words Pamela, it means a lot to us. We are happy to hear you are always pleased with our services. We always enjoy working with you at your events. We look forward to many more!
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Jane S5 reviewsiTotal number of Google reviews Jane has written across all businesses on Google Maps, not just this one.
We had an amazing experience working with Lusine and her team at our wedding. From the beginning they were kind, easy to work with, and accommodating. Lusine's team handled all of the rentals, bartending, and even dessert at our wedding, and her team was incredibly professional, kind, and seamless, and did a great job with dietary restrictions. Multiple people told us it was the best food they'd ever had at a wedding. We especially loved the appetizers- the blini with red caviar, peach crostini, ceviche, and chimichurri were all amazing!
Response from the owner · 2 months ago
Thank you so much for your incredibly kind words! It was truly an honor to be part of your wedding celebration.
We're delighted to hear that you enjoyed not only the food but also the service provided by our entire team. Creating a seamless and memorable experience for our couples and their guests is always our goal, so it means the world to us that everything; met your expectations.
We're especially happy that you loved the blini with red caviar, peach crostini, ceviche, and chimichurri appetizers. I will be sure to spread the kind words to the chef and kitchen team! Hearing that your guests called it the best wedding food they've ever had is one of the greatest compliments we could receive.
Thank you for trusting Haute Cuisine Catering with such a special day. We wish you both a lifetime of love, happiness, and beautiful memories together, and we hope to have the opportunity to celebrate with you again in the future!
With gratitude,
Lusine & the Haute Cuisine Catering Team
