Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Haven and Hue Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Haven and Hue Hair Salon

Reno, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 124 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven and Hue Hair Salon is better than 100% of hair salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven and Hue Hair Salon is better than 98% of hair salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haven and Hue Hair Salon is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven and Hue Hair Salon is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven and Hue Hair Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haven and Hue Hair Salon is better than —% of hair salons.–
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Reviews for your job

Customers hired Haven and Hue Hair Salon for 8 kinds of job.

Haven and Hue Hair Salon for bang trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Bang trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 26

All 6 Google reviews tagged “Bang trim”

Eden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rhiannon is my favorite stylist of all time. My hair always turns out beautiful and it's a huge confidence boost. Every time I catch myself in the mirror I feel so cute and trendy. I really enjoy my appointments with her. She's kind and thoughtful. Cares deeply about giving me the look I'm hoping for, asks…

Paid $80–100Bang trimHaircutCurly hair
Madelynne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Becca was amazing! She is so kind and makes you feel comfortable during the whole appointment! I walked out with hair better than I have expected! She exceeded all my expectations! Thank you! I can’t wait to see her again ◡̈

Bang trimHair coloring
Karson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nayely was amazing! I had a fantastic experience with her. I decided to try a haircut that was completely new for me, and she made the entire process feel comfortable and stress-free. She took the time to explain what she was doing, offered recommendations based on my hair type, and made sure I felt confident every…

Customer photo from Karson's review
Paid $60–80Bang trimHaircut
Kirsten2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Friendly and inviting stylist, Luis

Paid $100–120BlowoutsBang trimHaircut
Rochelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Taylor is amazing and super nice! I came in to do curtain bangs and she did such an amazing job. Asked me throughout the entire process what I liked and wanted and made sure I was getting what I like. She gave me so many suggestions on what to do to keep my hair healthy and tamed since I do deal with frizz. She’s very talented and cares about her clients!

BlowoutsBang trimHaircut
Kirsten1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $60–80Bang trimHaircut

Price

$93+59% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut50$27–$53
Hair coloring16$101–$214
Blowouts13$41–$109
Hairstyling10$27–$66
Blowdry10—
Hair highlighting7$123–$214
Bang trim6—
Hair hydration treatments4—

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