Experts Reviews · Company report
Haven and Hue Hair Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Haven and Hue Hair Salon

Reno, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 101 hair salons · 5.0★ from 124 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven and Hue Hair Salon is better than 100% of hair salons.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven and Hue Hair Salon is better than 98% of hair salons.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Haven and Hue Hair Salon is better than —% of hair salons.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven and Hue Hair Salon is better than —% of hair salons.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven and Hue Hair Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haven and Hue Hair Salon is better than —% of hair salons.–
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Reviews for your job

Customers hired Haven and Hue Hair Salon for 8 kinds of job.

Haven and Hue Hair Salon for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$53
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 81

All 50 Google reviews tagged “Haircut”

Tiffiney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Emmi does amazing hair is so sweet! The salon has a great vibe and everyone is super friendly.

HaircutHair glossingHairstyling
Carol10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Can’t say enough about my great haircut and color. Chet Cessford really listens and takes a lot of time with you. So please to have found him and the salon.

HaircutHair coloring
GraceLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Taylor is had the best experience thank you so so much for fixing my hair like you did in so glad to have met you you truly are one of kind!

Customer photo from Grace's review
Paid $140–160HaircutHair hydration treatments
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Courtney is terrific!!!

Paid $120–140BlowoutsHaircut
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Taylor is very friendly and highly skilled at her job. I recommend her to anyone looking for a great stylist who listens to your needs and meets them.

Paid $40–60Haircut
Lynda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This salon and staff are amazing. The salon is beautiful and relaxing. Equipment and furnishings are well maintained. Staff is always welcoming and knowledgeable.

Paid $120–140HaircutBlowdryHair coloring
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luie was excellent! He gave me the bob of my dreams! I’ll definitely be back.

Paid $80–100Haircut
Eden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rhiannon is my favorite stylist of all time. My hair always turns out beautiful and it's a huge confidence boost. Every time I catch myself in the mirror I feel so cute and trendy. I really enjoy my appointments with her. She's kind and thoughtful. Cares deeply about giving me the look I'm hoping for, asks…

Paid $80–100Bang trimHaircutCurly hair
Siera11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I love this salon 🖤 I booked an appointment online for a consultation and was lucky enough to be scheduled to see Luie! From the start I was met with such friendly energy, and the atmosphere was lovely and comfortable. Luie was so so lovely and walked me through step by step what he was going to do with my hair…

Paid $200+HaircutHair coloring
LaurenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kaela is great!!! 😊 listened to what I wanted and gave recommendations where I wasn’t sure, she is doing my hair for my wedding and cut specifically to work well with the style I want!!

Paid $60–80Haircut
VictoriaLocal Guide · 180 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Luv this salon. So bright and cheery. Employees are all friendly.

Paid $40–60HaircutBlowdryCurly hair
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Love this location and atmosphere. I've been going to Emily for years, and she does an amazing job with color and cutting my straight/fine hair.

Paid $120–140HaircutGloss or Glaze
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Emily was wonderful! She listened to exactly what I wanted and I love my hair now! She was kind and professional throughout the appointment. Booking the appointment was easy and the salon was welcoming from the moment I stepped in.

Paid $60–80Haircut
Karson4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nayely was amazing! I had a fantastic experience with her. I decided to try a haircut that was completely new for me, and she made the entire process feel comfortable and stress-free. She took the time to explain what she was doing, offered recommendations based on my hair type, and made sure I felt confident every…

Customer photo from Karson's review
Paid $60–80Bang trimHaircut
AlexisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had such a great experience with Kara today! She gave me an amazing haircut and really took the time to listen to what I wanted. She was professional, friendly, and made me feel completely comfortable the entire appointment. My hair turned out even better than I imagined, the cut is flattering, easy to style, and…

Paid $140–160Haircut
H.R.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I know my hair isn’t easy to cut and style. It’s thick and gray but Nayely took care of it beautifully. I love my new haircut; it’s exactly what I wanted. Nayely is talented and professional. I’m so glad to found her after loosing my previous stylist. Thank you!

Haircut
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Luie is a joy to get to know and incredibly talented. I haven't ever had a better haircut!

BlowoutsHaircut
katharine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brooke did an incredible job on my hair. She’s not only a skilled hairdresser but a true artist. Easily the best haircut I’ve had in Reno. I’m pretty particular, and she was patient, kind, and really attentive throughout the process. I’ll definitely be back!

Paid $60–80Haircut
Norma5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Like always Luie does an amazing job! My 8 yr old went in for a haircut and just like we asked for it that’s the results we got. I will keep booking with him! 100% recommended.

Customer photo from Norma's review
BlowoutsHaircut
Lalii2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luie WORKED HIS MAGIC! Everything that was asked for was given!!

HaircutHairstylingBlowdry
SarahLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great vibes in this salon! Relaxing and aesthetic atmosphere. And Luie is the only one I trust with my hair!

Paid $140–160BlowoutsHaircutBalayage
CTMC7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I love this salon!! Everyone is super nice and my stylist Taylor is AMAZING!! I would follow her any where!! The salon is clean and well kept as well

Paid $100–120Haircut
Genesia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always the best experience!!! I look forward to coming every time!! Taylor is the best!!!

Paid $100–120HaircutHairstylingBlowdry
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Luie gave me the best haircut of my life!! No joke!

HaircutHair coloring
Jessica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best hair cut I’ve ever gotten! Luie took the time to hear all my concerns and thoughts on the health of my hair. Truly am grateful and the results were amazing!

Paid $60–80Haircut
Carlee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Amazing salon!! Very clean and everyone is super friendly. Caz is my go-to stylist. She takes the time to learn about your hair and gets it perfect every time! She keeps my blonde looking amazing

HaircutHair highlightingHair coloring
Lauren8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Luie is the BEST! If you’re looking for a salon, you cannot go wrong here!

Paid $80–100Haircut
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Luie is the BEST! If you’re looking for a salon, I highly recommend coming here!

Paid $80–100Haircut
Christina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love the salon and how welcoming everyone is!! They're so friendly and want their clients to be comfortable and happy!! I came here from Instagram and they exceeded my expectations. Love my haircut and styling!!

Paid $80–100HaircutHairstylingBlowdry
Aubrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This salon is amazing! Great vibes, everyone is so sweet! 10/10 recommend!

HaircutHair glossingBlowdry
Maisie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kate at Haven & Hue is the BEST!! She not only helped me repair my hair but to start a strong foundation on my hair journey .. the salon is modern, organized, and so comfortable! I love coming in to leave feeling my best after each appointment with all the stylists being so encouraging of one another and their clients!

Paid $200+HaircutHairstylingBlowdry
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Louie did a fantastic job as always

Haircut
AnnaleiseLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I’ve been seeing Katelyn here and she is absolutely amazing, my hair has seriously never looked better or been healthier. I went through about 5 years of no growth, and it’s finally long again. The salon itself is so beautiful and clean as well. Everyone is really kind and attentive! Cannot recommend Haven & Hue enough.

HaircutHairstylingHair coloring
Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love this salon!!

Paid $160–180HaircutHair coloring
Bailey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Omg Katelyn is so good! I love her and will never go anywhere else. Also beautiful salon , amazing environment!!!

HaircutHairstylingHair coloring
Lynette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Courtney is amazing and does so an excellent job with my hair!!

Haircut
Kirsten2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Friendly and inviting stylist, Luis

Paid $100–120BlowoutsBang trimHaircut
Eric8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Caz is the best! Great human who gave a great cut :)

Haircut
TinaLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have the pleasure of getting my hair done by Taylor B. She is absolutely amazing, kind, thoughtful and takes her time to get to know her clients. Taylor will leave you feeling refreshed and looking beautiful or handsome. I highly recommend Taylor for your haircuts, styling, blowouts, coloring, highlights,…

Paid $200+BlowoutsHair glazingHaircut
Rochelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Taylor is amazing and super nice! I came in to do curtain bangs and she did such an amazing job. Asked me throughout the entire process what I liked and wanted and made sure I was getting what I like. She gave me so many suggestions on what to do to keep my hair healthy and tamed since I do deal with frizz. She’s very talented and cares about her clients!

BlowoutsBang trimHaircut
Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This was my first time getting my hair cut and styled by Luie. He is awesome! He did my hair exactly how I wanted it and is so attentive and wants to be sure I’m happy. I have found my new hairstylist in him!

Paid $60–80HaircutHairstylingBlowdry
CarlosLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $60–80Haircut
Tristan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $20–40Haircut
lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $100–120HaircutHair highlighting
Joshitha3 months ago★★★★★

Rating only, no written review.

Paid $60–80BlowoutsHaircut
AnnLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $40–60Haircut
Ashley6 months ago★★★★★

Rating only, no written review.

Paid $60–80BlowoutsHaircut
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $40–60BlowoutsHaircut
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $100–120Haircut
Kirsten1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $60–80Bang trimHaircut

Price

$93+59% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut50$27–$53
Hair coloring16$101–$214
Blowouts13$41–$109
Hairstyling10$27–$66
Blowdry10—
Hair highlighting7$123–$214
Bang trim6—
Hair hydration treatments4—

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