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Haven Environmental Pest Control

Pest control service · West Terre Haute, IN · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 60 mosquito control servicesPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 122 Google reviews · 11 photos
98%five-star reviews
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$105typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Haven Environmental Pest Control at a glance

Google reviewers rate Haven Environmental Pest Control five stars based on 122 reviews, noting that the owner responds to every comment. Customers frequently praise the company's punctuality, thoroughness in treating areas like yards and garages, and clear communication regarding treatment processes and pet safety. Recurring themes include reasonable pricing with no hidden fees, professional conduct, and effective solutions for specific pests such as bees, wasps, and ticks. The available excerpts do not identify any common criticisms or low-star feedback patterns.

  • Google rating: 5.0 out of 5 from 122 reviews (98% five-star).
  • Reviews on this page: 122 Google reviews (103 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Mosquito Control Service serving West Terre Haute, Indiana.

Data from Google, last updated November 10, 2026.

Score profile vs other mosquito control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction97Reliability99Craft & service–Value100Momentum100Replies to reviews100Satisfaction: 97 (median 96)Reliability: 99 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 100)
This companyMosquito Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven Environmental Pest Control: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven Environmental Pest Control: 99/100 on this factor. Category median: 95.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven Environmental Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven Environmental Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Haven Environmental Pest Control: 100/100 on this factor. Category median: 100.A
100

Bar = this company · dark tick = category median.

Star ratings

122 Google reviews we collected

  • 5 stars11998%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 103 written reviews

  • Praise21399%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3957%
  • Reasonable2841%
  • Overpriced00%
  • Not sure23%
$105+9% vs typical mosquito control services

Middle half of what 33 customers paid ($88–$184) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6028%
  • Quality & results5827%
  • Would recommend3617%
  • Speed & response2210%
  • Communication2110%
  • Price & value105%
  • Honesty & trust84%

What customers talk about

We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Awesome crew, very professional and the best bang for my buck for sure.”
  • “Excellent service and attention from James is the best!”
  • “Would highly recommend, great service and customer care”
  • “He helped us solve our problem with wood bees who have been returning every year and was able do treat our house the same day.”
  • “Chris was easy to work with and I'm always happy to support young entrepreneurs.”
  • “We believe the fees are reasonable and the money was well-worth spending”
  • “I highly recommend Chris and Haven Environmental for anyone looking for reliable and friendly pest control service!”

People customers mention

  • Chris 12 reviews
  • Brae 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Haven Environmental Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Juan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This MR MAN James is EXCELLENT. THANK YOU for a GREAT service today and the week before. I will continue to be a return customer of Haven Pest control..... Thank you ...... Juan Silva

Paid $180–200Great priceFlea & mite extermination
Dr.8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Chris was easy to work with and I'm always happy to support young entrepreneurs. I recommend you give Haven Environmental Pest Control a chance to get rid of all your outdoor spiders and bugs.

Paid $180–200Reasonable priceHornet & wasp exterminationSpider extermination
kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

First time using today and service by Jesse was great! Very professional and thorough.

Paid $140–160Great price
marya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jesse from Haven Pest Contol did a very thorough sweep and treatment of our home and yard. He was courteous and friendly. We have always felt Haven does a superior job especially with tick control and Jesse made it even better!

Paid $80–100Great priceService not listed
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Haven did an amazing job. Haven't seen a corn fly, wasp or bug since they treated the house and yard. Friendly, polite, very professional. M

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
JeffLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

James Kerr was the representative who came to help us. Very thorough, very respectful, and very clear with what to expect. I could not recommend him highly enough!

Paid $80–100Reasonable priceGeneral pest inspection

Photos

Customer reviews

5.0 ★★★★★ 122 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Yuleisy Escobar5 reviewsTotal number of Google reviews Yuleisy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and attention from James is the best!

  • Services: Spider extermination
  • Pest type: Spiders
Response from the owner · 4 days ago

Thank you Yuleisy! We'll make sure James sees this, he'll be glad to hear it. We appreciate you having us out.

Ken CusterLocal Guide · 134 reviewsTotal number of Google reviews Ken has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brae came out and took care of our needs. He was professional and polite. He made sure to take care of our every concern. Very pleased with the company and if I could give more stars I would. Highly recommend!!!

Response from the owner · a week ago

Thanks Ken! Glad Brae got every concern taken care of while he was out. We appreciate the recommendation and having us out in Terre Haute.

Juan Silva3 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This MR MAN James is EXCELLENT. THANK YOU for a GREAT service today and the week before. I will continue to be a return customer of Haven Pest control..... Thank you ...... Juan Silva

  • Price assessment: Great price
  • Price: $180–200
  • Services: Flea & mite extermination
  • Pest type: Other
Response from the owner · a week ago

Thanks Juan! James is going to like reading this one. We're glad you're sticking with us and we'll see you on the next visit.

Cole UmstattdLocal Guide · 14 reviewsTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. These guys go above and beyond.

  • Price assessment: Reasonable price
  • Services: General pest inspection, Mosquito extermination
Response from the owner · a month ago

Thanks for the kind words! We’re proud our pest control team went above and beyond for you.

lynn milless5 reviewsTotal number of Google reviews lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service

Response from the owner · 2 weeks ago

Thank you Lynn! Glad you've been happy with the service, and we look forward to seeing you on the next visit in Terre Haute.

Max Forbang4 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Definitely worth the value - these guys are legit!

  • Price assessment: Great price
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thanks Max! Glad you feel that way, and we appreciate you giving a local company a shot.

Daniel Weil3 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome crew, very professional and the best bang for my buck for sure. Brae was awesome and thorough, took care of everything. Would highly recommend, great service and customer care

  • Price assessment: Great price
  • Services: Rodent extermination, Spider extermination, General pest inspection
  • Pest type: Ants, Rodents, Spiders, Mosquitoes
Response from the owner · 2 weeks ago

Thank you Daniel! Brae will be glad to hear it. We appreciate the recommendation and look forward to taking care of you.

Dr. Tony Ratliff8 reviewsTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris was easy to work with and I'm always happy to support young entrepreneurs. I recommend you give Haven Environmental Pest Control a chance to get rid of all your outdoor spiders and bugs.

  • Price assessment: Reasonable price
  • Price: $180–200
  • Services: Hornet & wasp extermination, Spider extermination
  • Pest type: Spiders, Mosquitoes
Response from the owner · 3 weeks ago

Thank you, Dr. Ratliff! I appreciate your support and recommendation. It was a pleasure working with you, and we’re glad we could help with the spiders, wasps, and other outdoor pests around your home. Thank you for supporting our locally owned pest control company!

kelly verel8 reviewsTotal number of Google reviews kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First time using today and service by Jesse was great! Very professional and thorough.

  • Price assessment: Great price
  • Price: $140–160
  • Pest type: Ants, Spiders, Other
Response from the owner · 3 weeks ago

Thank you, Kelly! We’re glad you had a great first experience with Haven Environmental Pest Control. Jesse takes pride in providing thorough, professional pest control service, and we’ll be sure to pass along your kind words. We appreciate your trust in our team!

marya zipoff4 reviewsTotal number of Google reviews marya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jesse from Haven Pest Contol did a very thorough sweep and treatment of our home and yard. He was courteous and friendly. We have always felt Haven does a superior job especially with tick control and Jesse made it even better!

  • Price assessment: Great price
  • Price: $80–100
  • Services: Service not listed
  • Pest type: Spiders, Mosquitoes, Other
Response from the owner · a month ago

Thank you for the feedback! I’m glad Jesse did an awesome job and was courteous and friendly. We look forward to continue protecting your family from ticks and other critters!

Haven Environmental Pest Control on Google Maps →

Business details