Google reviewers rate Haven Hair Lounge 4.9 out of 5 based on 47 reviews, with the owner responding to 19 percent of them. Customers frequently praise the salon's clean, welcoming atmosphere, complimentary snacks, and the staff's ability to listen to specific requests for cuts, color, and treatments like Brazilian Blowouts. Many clients mention long-term loyalty to specific stylists and satisfaction with the final results. The primary criticism involves booking difficulties, specifically the lack of a phone number for customer contact and occasional issues with the online appointment system.
Google rating: 4.9 out of 5 from 47 reviews (96% five-star).
Reviews on this page: 47 Google reviews (41 with written comments).
Owner responses: the business replied to 19% of reviews.
Most recent review: October 12, 2026.
Service: Makeup Artist serving Hemet, California.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★
47 reviews on Google
5★45
4★0
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
SJ
Sonia J. Tiernan Cortez7 reviews
★★★★★
Inconvenient, you don’t have a phone number for customers to get ahold of you, and sometimes it’s hard just to book appointments online, so I thought I would let you know
Services: Hairstyling
Response from the owner · a week ago
Thank you for taking the time to share your feedback! At Haven Hair Lounge, our stylists are independent professionals who manage their own schedules and appointments, which is why we don’t operate with a traditional salon phone line.
To make connecting with our team easier, our website provides information on each stylist, along with options to contact them directly for booking inquiries and assistance.
We understand that navigating a different booking process can sometimes be frustrating, and we appreciate the opportunity to clarify how ours works. We hope this information helps make connecting with our team a little easier in the future!
Marissa the miracle worker, can’t recommend her enough! I was so nervous about cutting my hair since I don’t have a usual hairstylist I go to in the area. I ended up booking a haircut with Marissa and I’m so happy I did because she’s my go to now! She was so friendly from the moment I met her and made me feel so involved in the process asking for my thoughts every step of the way and reassuring me of what could be done to get the style I wanted. She was determined to make sure that I left happy with my hair and helped me take baby steps if needed to get there! I’m really excited to have someone I can go to now and I’m looking forward to exploring my hair in the future! Thanks Marissa!! 🤍
I had such an amazing experience at this salon! After having a bad experience somewhere else, I came in feeling nervous, but Marissa completely transformed my hair and exceeded all of my expectations. She took the time to listen to what I wanted, explained everything, and truly fixed my hair. I couldn’t be happier with the results!
The entire time the vibe was such a welcoming and relaxing vibe. From the moment I walked in, I felt comfortable and well taken care of. If you’re looking for a stylist who genuinely cares about her clients and does incredible work, I highly recommend Marissa. Thank you for making me love my hair again!
Response from the owner · 2 months ago
We’re so glad you had a great experience, Alexa! Can’t wait to have you back!
Today was my first time coming to Marissa I absolutely loved my hair! She is so friendly and welcoming, and she made me feel comfortable from the moment I walked in. She listened to exactly what I wanted and did an amazing job. I couldn't be happier with the results, and I'll definitely be coming back. I highly recommend her to anyone looking for a talented stylist who truly cares about her clients.
Response from the owner · 3 months ago
Thank you so much for taking the time to leave a review! We’re so glad you had a great experience & can’t wait to welcome you back!
I don’t usually leave reviews, but I had to for this experience. I came in after getting what felt like a botched haircut somewhere else—it left me feeling unsure and honestly a little panicked about the results. I know this salon doesn’t typically take walk-ins, and when the stylist kindly asked if I wanted to make an appointment, I told her I was probably just going to try a walk-in place to get my haircut evened out.
What happened next honestly meant so much to me. Without hesitation, this kind soul (whose name I didn’t catch—something I regret) offered to take a look at my hair. She checked it, saw there was a little unevenness, and fixed it right then and there. And she didn’t charge me.
It completely threw me off—in the best way. I even spent a little time afterward feeling weird because I didn’t want her to think I took her services for granted. She gave me peace of mind. She gave me back that feeling of being okay with my reflection again, and that meant so much more than I could’ve expected walking into a salon without an appointment.
Thank you, whoever you are, for being so kind, generous, and talented. You didn’t just fix my haircut—you fixed my day.
Services: Hairstyling
Response from the owner · a year ago
Thank you sooo much for taking the time to leave this sweet review! We are thrilled that you had such a great experience! It was Diana that helped you today!! We hope to have you again soon!
Ok so the salon is truly a vibe 💁🏼♀️✨Marissa has been working on my hair for a few years. My hair has gone through many changes & I swear she never fails to create the most beautiful hairstyles & colors. My hair is naturally thin and has some breakage (from my own wrong doings🫣) Every time I have a visit with Marissa my hair comes to life! She’s able to help bring my confidence back & give me that boost to a happy healthy hair journey. 🤍
Response from the owner · a year ago
Thank you so much for taking the time to write this review, we are soooo happy you had a great experience! Cant wait to have you again!
Melissa was my hair stylist, she was amazing listened to what I wanted. Made me feel amazing and absolutely loved loved my hair, will definitely booking in the future
Response from the owner · a year ago
Thank you so much Isabel, we were happy to have you!
Diana did an awesome job getting my hair looking great! She was very professional, asking questions throughout the session as to get my hair looking exactly how I wanted to.
Services: Hair coloring
Response from the owner · a year ago
We are so glad you had a great experience, Mariana!! Can’t wait to have you again!
