Haven Home Services Inc logo

Haven Home Services Inc

Landscaper · Duryea, PA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%98+25.6Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 129 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 78%
5.0 ★★★★★ 80 Google reviews · 22 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
84%reviews answered by the owner
Nov 2026latest review

Haven Home Services Inc at a glance

  • Google rating: 5.0 out of 5 from 80 reviews (98% five-star).
  • Reviews on this page: 80 Google reviews (57 with written comments, 3 with photos).
  • Owner responses: the business replied to 84% of reviews.
  • Most recent review: November 11, 2026.
  • Service: Tree Removal Service serving Duryea, Pennsylvania.

Data from Google, last updated November 12, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

Satisfaction97Reliability98Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 97 (median 94)Reliability: 98 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)
Haven Home Services IncTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Haven Home Services Inc: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Haven Home Services Inc: 98/100 on this factor. Category median: 94.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Haven Home Services Inc: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Haven Home Services Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
–

Bar = this company · dark tick = category median.

Star ratings

80 Google reviews we collected

  • 5 stars7898%
  • 4 stars23%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 57 written reviews

  • Praise11899%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1956%
  • Reasonable1544%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results2924%
  • Speed & response2218%
  • Would recommend2218%
  • Staff & attitude1916%
  • Communication1311%
  • Price & value108%
  • Honesty & trust43%

What customers talk about

We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “had a de-thatching done and the guys did a fantastic job.”
  • “They showed up timely, worked diligently, and took pains to treat our home as their own.”
  • “Haven Home Services did an excellent job, highly recommend!”
  • “Friendly, courteous, professional, You can count on a good job.”
  • “Great job with communication will work with again in the near future”
  • “…also a very good business to deal with, highly recommended at a very reasonable price.…”
  • “Zach and his team were very professional, reliable, and efficient.”

People customers mention

  • Zack 6 reviews
  • Zach 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Haven Home Services Inc for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

had a de-thatching done and the guys did a fantastic job. have already made request for aeration for spring of 2027 with Haven Home!

Reasonable priceLawn care
Gina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Haven Home Services did an excellent job, highly recommend! They created 2 large garden beds in our backyard, removing the top layer of (very high) grass and tilling the ground to make it ready for planting in the spring. They were on-time, hard working and very pleasant. Also did some extra cleanup in the front,…

Reasonable priceLawn landscapingYard landscaping
GinaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Excellent service and communication. He has always kept me in the loop on days and times. I never have to call him for anything. They show up do what they do best.

Great priceLawn care
DavidLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We looked into several local landscapers before settling on Home Haven Services. They showed up timely, worked diligently, and took pains to treat our home as their own. They cleaned up four weedy planting beds and converted 3 of them to stone beds to minimize future maintenance. Their price to perform this work…

Reasonable priceYard landscapingLandscaping maintenance
SHYTECKK4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Thank you for comming out and personally speaking with me . Great job with communication will work with again in the near future

Great priceLawn landscapingLawn care
Ryan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great communication, very responsive. Was a pleasure to deal with and did amazing work. Definitely recommend.

Great priceLawn landscaping

Photos

Customer reviews

5.0 ★★★★★ 80 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Peter Urban1 reviewTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

had a de-thatching done and the guys did a fantastic job. have already made request for aeration for spring of 2027 with Haven Home!

  • Price assessment: Reasonable price
  • Services: Lawn care
Gina Berardesco3 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Haven Home Services did an excellent job, highly recommend! They created 2 large garden beds in our backyard, removing the top layer of (very high) grass and tilling the ground to make it ready for planting in the spring. They were on-time, hard working and very pleasant. Also did some extra cleanup in the front, which was greatly appreciated. Would hire them again should we need more landscaping work in the future.

  • Price assessment: Reasonable price
  • Services: Lawn landscaping, Yard landscaping
Gina LindnerLocal Guide · 24 reviewsTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service and communication. He has always kept me in the loop on days and times. I never have to call him for anything. They show up do what they do best.

  • Price assessment: Great price
  • Services: Lawn care
Response from the owner · 10 months ago

Thank you for your review! We appreciate you taking the time to write it. Have a good rest of your day and call us if you need anything.

David ShultzLocal Guide · 31 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We looked into several local landscapers before settling on Home Haven Services. They showed up timely, worked diligently, and took pains to treat our home as their own. They cleaned up four weedy planting beds and converted 3 of them to stone beds to minimize future maintenance. Their price to perform this work was competitive, they came well equipped, and cleaned up well on completion of the work. We're very pleased with Zack and his crew and recommend them highly. Adding fall cleanup work - Zack’s crew did another excellent job. Most of the local landscapers make promises and then don’t show up but these guys are great.

  • Price assessment: Reasonable price
  • Services: Yard landscaping, Landscaping maintenance
Response from the owner · 5 months ago

David, thank you for the thoughtful review and recommendation! We’re happy Zack and the crew could help transform your landscaping beds and provide a clean, professional experience from start to finish. We truly appreciate your support of Haven Home Services for landscaping and property maintenance in the Mountain Top area!

DEAN WELCH6 reviewsTotal number of Google reviews DEAN has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, courteous, professional, You can count on a good job. Great crew.

  • Services: Lawn care
Response from the owner · a year ago

Dean, thank you so much for your review!

SHYTECKK V4 reviewsTotal number of Google reviews SHYTECKK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you for comming out and personally speaking with me . Great job with communication will work with again in the near future

  • Price assessment: Great price
  • Services: Lawn landscaping, Lawn care
Ryan Wasko13 reviewsTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great communication, very responsive. Was a pleasure to deal with and did amazing work. Definitely recommend.

  • Price assessment: Great price
  • Services: Lawn landscaping
Michele Hummer1 reviewTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lawn looks good and got done in record time. Very happy with service.

  • Price assessment: Great price
  • Services: Lawn landscaping, Yard landscaping
Response from the owner · a year ago

Thank you for your review, Michele!

dave remskyLocal Guide · 1 reviewTotal number of Google reviews dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service but they left the side gate open and my dogs got out.

Bill Dixon8 reviewsTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very satisfied with Haven Home services, very satisfied with the work that they do and also a very good business to deal with, highly recommended at a very reasonable price.

  • Price assessment: Great price
  • Services: Lawn care
Response from the owner · a year ago

Bill, we appreciate your 5 star review more than you know! Thank you!

Haven Home Services Inc on Google Maps →

Business details