Customers frequently cite the company's punctuality, professional communication, and attention to detail when describing services like landscape design, sod installation, and water line trenching. Many reviewers note that the team listens to client goals and offers helpful suggestions while maintaining a clean job site. However, several low-star reviews highlight a recurring issue where initial consultations or design estimates were not followed up on, resulting in missed appointments and delayed or missing quotes.
Google rating: 4.9 out of 5 from 262 reviews (98% five-star).
Reviews on this page: 262 Google reviews (243 with written comments, 97 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 12, 2026.
Service: Outdoor Lighting Installer serving Charlotte, North Carolina.
Data from Google, last updated November 13, 2026.
Star ratings
262 Google reviews we collected
4.9of 5
5 stars25698%
4 stars10%
3 stars00%
2 stars00%
1 star52%
Praise vs complaints
Phrases our text analysis found in 243 written reviews
98%praise
Praise60998%
Complaints132%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12821%
Quality & results11919%
Would recommend11619%
Speed & response9615%
Communication7712%
Price & value539%
Honesty & trust335%
What customers talk about
We read 243 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional, reliable, hardworking, and pays great attention to every detail.”
“Daniel and team did a fantastic job transforming our lawn and landscaping.”
“…lation, and handled extensive irrigation repairs for areas that were damaged or needed to be moved or adjusted.…”
“It was honestly a pleasure working with them, and I highly recommend them to anyone looking for a landscape company in the Charlotte area!”
“They were quick, professional, and responsive throughout the entire process.”
“Communication was frequent and transparent, and pricing was fair.”
“He really helped us turn around our front yard landscaping in a reasonable and efficient manner.”
“Guy seemed interested at first, but when requested a quote, never heard back from him!”
“I knew I wanted something different, but honestly, I wasn’t exactly sure what I wanted.”
“After numerous failed attempts to grow grass, Daniel recommended putting mulch down on the shady side and sod on the sunny sod.”
People customers mention
Daniel87 reviews
Landscaping13 reviews
Bermuda8 reviews
Matthews6 reviews
French5 reviews
Kenny3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Absolutely outstanding service! Very professional, reliable, hardworking, and pays great attention to every detail. Their workmanship was excellent, and they truly take pride in what they do.
Response from the owner · 16 hours ago
Thank you so much for taking the time to leave us a review! Our guys work hard and take a lot of pride in getting the details right. I’ll make sure they see your kind words. We really appreciate you trusting us with your project. It was a pleasure working with you!
Daniel
Haven Landscape Design
Michael Messinger6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Daniel and team did a fantastic job transforming our lawn and landscaping. What’s most impressive is Daniel’s knowledge and constant follow-up even after you’ve already paid the invoice. It’s rare someone has enough pride in their work to come back and make any minor corrections and provide instructions on how to take of your yard.
Response from the owner · a day ago
Michael,
Thank you so much for taking the time to leave this wonderful five-star review for us. It was a pleasure working with you guys. I think we're going to have more projects with you guys in the future. Don't hesitate to pick up the phone and give us a ring. Your house is really nice in Plaza Midwood. Happy to have helped you with it.
Sincerely,
Daniel Dygowski
Haven Landscape Design
Journey Caldwell3 reviewsiTotal number of Google reviews Journey has written across all businesses on Google Maps, not just this one.
We’re so happy Haven Landscape Design was able to come out to our home in Charlotte on short notice and trench for a new water line for our plumbers. We had a great experience with their team! They were quick, professional, and responsive throughout the entire process. We’ll definitely be using them again for future projects. Highly recommend!
Response from the owner · a week ago
Thanks so much for taking the time to share this lovely review. We're glad we could jump in quickly and handle the trenching for your new water line. We appreciate the kind words, and we look forward to helping you with future projects.
Jennifer3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
BIG shout-out to Haven Landscape Design! We were deciding between a couple of companies to handle the landscaping for our new home, and the way their team took care of everything from A to Z made us realize they were the right fit. They had great ideas, were patient throughout the process, and never made us feel pressured. It was honestly a pleasure working with them, and I highly recommend them to anyone looking for a landscape company in the Charlotte area!
Price assessment: Great price
Response from the owner · a week ago
Jennifer, thanks so much for the kind words! We’re glad our ideas and guidance made the process easy and pressure-free for your new home.
Debbie Turner16 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Guy seemed interested at first, but when requested a quote, never heard back from him!
Response from the owner · 2 weeks ago
Hi Debbie,
I'm sorry things didn't work out, but I'd like to provide some context.
I met with your husband, Ron, for a complimentary consultation, and he was a pleasure to speak with. Unfortunately, there was a significant difference in expectations. You were looking at a project exceeding $30,000, while Ron wanted to stay around an $8,000 budget. This made it difficult to establish a clear scope of work and provide an accurate estimate.
I attempted to reach you by phone at least three times, but poor cell service made communication difficult. I acknowledge that your follow-up text slipped through the cracks, and I apologize. However, that message was simply checking on the estimate and didn't address the outstanding questions needed to prepare a quote.
We're a small business, and one-star reviews have a real impact. While I take responsibility for my communication shortcomings, I don't feel this review fairly represents the circumstances.
I sincerely wish you and Ron the best with your project!
Sincerely,
Daniel Dygowski
Haven Landscape Design
Robert Heath2 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
We had a wonderful experience working with Haven Landscape Design at our home in Rock Hill. They updated the landscaping in the front of our house, and the results were fantastic—it really boosted our curb appeal! The addition of landscape lighting was a beautiful touch. It was a pleasure working with Daniel and his talented team. Highly recommend
The Project still looks Great. Really appreciate the job Daniel and his team did couldn't have asked for better Landscaping company.
Response from the owner · Edited 3 weeks ago
Dear Robert,
Thank you for updating this review we appreciate your business
Thank you for taking the time to write such a wonderful 5-star review for Haven Landscape Design. It was truly a pleasure working with you on your home in Rock Hill, SC.
When the time is right, we’d love to help you create a beautiful outdoor living space in your backyard. We have some great modern patio options that we think you’d really enjoy.
Feel free to give us a call whenever you’re ready to explore this further!
Sincerely,
Daniel Dygowski
Haven Landscape Design
Tanka Brown2 reviewsiTotal number of Google reviews Tanka has written across all businesses on Google Maps, not just this one.
Haven landscape design came out and installed a water line for our plumber they did a beautiful job they left a very clean finish of their work highly recommend give them a shout they are experts in their trade craft they came out and easily trench through my yard carefully working around utilities
Price assessment: Great price
Response from the owner · 3 weeks ago
Mrs. Brown,
Thank you so much for taking the time to leave such a wonderful five-star review for Haven Landscape Design! Reviews like yours mean more to our small business than you might imagine, and we truly appreciate you taking the time to share your experience.
It was a pleasure working with you and your plumber on this project. We're glad we could help ensure your home's new water line was installed safely and properly.
Thank you again for trusting us with your property. We sincerely appreciate your support!
Sincerely,
Daniel Dygowski
Haven Landscape Design
Lisa Barbera3 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Fall 2026 Update: Had Daniel and the crew (shoutout to Kenny) come and renovate the front yard this time, again exceptional service and follow through the whole way, I wouldn’t even consider using anybody else for these types of projects, Daniel and the team are in this business for the long haul and make sure every detail of the project is covered. Ability to handle nuanced challenges onsite and pivot quickly as requirements change. Again can’t recommend these guys enough.
Update: standing ovation to Daniel and the team, Daniel stayed in touch consistently for months after the sod installation and had the crew come by to replace any patches that didn’t take. Great service and follow up continues long after the implementation. Can’t recommend these guys enough.
Daniel and the entire crew are outstanding—standing behind every detail of the project, all the way through cleanup and post-build follow-ups. Communication was frequent and transparent, and pricing was fair. You can tell Daniel genuinely cares about getting things right and goes out of his way to ensure you’re happy with the final result. Highly recommend.
Response from the owner · Edited 6 months ago
Jacob, really appreciate you calling out Daniel and the crew for staying on top of the details from build through cleanup and the follow-ups. Thank you for the kind words!
Neal FranklinLocal Guide · 12 reviewsiTotal number of Google reviews Neal has written across all businesses on Google Maps, not just this one.
🌿 A HUGE SHOUT-OUT TO HAVEN LANDSCAPING! 🌿
I want to take a moment to acknowledge Haven Landscaping for the amazing facelift they gave our home! 🏡✨
I knew I wanted something different, but honestly, I wasn’t exactly sure what I wanted. Daniel came to our home, listened to what my wife and I were looking for, and recommended several ideas and options. Together, we were able to settle on a look that we absolutely love!
Daniel and his team were nothing short of amazing. What impressed me most was that they truly stood behind their work. We had a few issues along the way, but they addressed every one of them immediately and made sure everything was taken care of.
That’s what you call great customer service and pride in your work! 👏🏽
If you’re looking to give your home a fresh new look, I would highly recommend Haven Landscaping for all of your landscaping needs.
Thank you, Daniel and the entire Haven Landscaping team, for helping bring our vision to life! 🌿🏡👏🏽
Response from the owner · a month ago
Neal, thank you so much for taking the time to leave such a thoughtful review! It was truly a pleasure working with you and your wife and helping bring the vision for your home to life.
One of my favorite parts of what we do at Haven Landscape Design is working with homeowners who know they want something special, even if they aren’t quite sure what that looks like at the beginning. Being able to walk through the ideas together, develop a direction, and then watch the property transform is incredibly rewarding.
I also really appreciate you mentioning how we handled the issues that came up along the way. No landscape construction project is completely without surprises, and we take a lot of pride in standing behind our work and making sure our clients are taken care of from beginning to end.
Thank you again for trusting me and the entire Haven Landscape Design team with your home. We’re grateful to have clients like you and are thrilled that you both love the finished project!
It was a pleasure providing the landscape design and installation for your Charlotte-area home, and we look forward to helping you with anything you may need in the future.
Sincerely,
Daniel Dygowski
Haven Landscape Design
Charlotte, NC
