Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
Google reviewers rate Hawk Environmental Services 4.9 out of 5 based on 100 reviews, with the owner responding to 7% of them. Customers frequently cite punctuality, clear communication, and thorough testing for asbestos, lead, and air quality as key positives. Pricing is often described as competitive, and technicians are noted for being professional and knowledgeable. However, one recurring criticism involves a lack of post-payment communication and disputed analysis results regarding sample identification.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
100 Google reviews we collected
Phrases our text analysis found in 63 written reviews
How often each topic comes up in the written reviews
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Keaten was super pleasant, respectful, and communicative.”
“Alex showed up on time, with good attitude, worked hard for a couple of hours.”
“I recommend emailing this company directly, as they are very helpful with scheduling and giving you advice!”
“Good communication before the site visit, arrived on time, needed only one sample for testing (fewer than I originally anticipated).”
“Taylor did an extremely thorough job, an absolute pro and friendly as well.”
“I am yet to receive the report, but it was easy to get an appointment scheduled, and for a very good price.”
“went with these guys for asbestos and lead testing before doing some work in our kitchen- very thorough and just nice, honest people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Keaten was super pleasant, respectful, and communicative. Kept me informed throughout the process. Definitely recommend!
I am yet to receive the report, but it was easy to get an appointment scheduled, and for a very good price. I shopped around. Alex showed up on time, with good attitude, worked hard for a couple of hours. It is much more complicated than i expected. They promised an expedited report due to my siyuation. I am very pleased.
Several Problems: 1. Once they are paid, they provide no feedback- ignoring repeated phone calls and text messages. 2. Their analysis is totally off. For example, a deep pile of dust throughout our house (see photo) was described as dandruff (epithelium). The dust was hard granular material- AND we don't have…
Hawk Environmental Services was a fast and efficient company. Alex the onsite technician was awesome. I plan on using them again.
Good communication before the site visit, arrived on time, needed only one sample for testing (fewer than I originally anticipated). It was a simple and quick process overall.
Service technician Keaton Hansen was very through, professional and took the time to fully address my concerns. Excellent service experience! Thank You!
4.9 ★★★★★ 100 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Keaton was fabulous and answered all my questions. Pleasant and professional
Keaten was super pleasant, respectful, and communicative. Kept me informed throughout the process. Definitely recommend!
On time and excellent service. Clear explanation of issues discovered
Thorough, timely, friendly, would hire again!
I am yet to receive the report, but it was easy to get an appointment scheduled, and for a very good price. I shopped around. Alex showed up on time, with good attitude, worked hard for a couple of hours. It is much more complicated than i expected. They promised an expedited report due to my siyuation. I am very pleased.
Several Problems: 1. Once they are paid, they provide no feedback- ignoring repeated phone calls and text messages. 2. Their analysis is totally off. For example, a deep pile of dust throughout our house (see photo) was described as dandruff (epithelium). The dust was hard granular material- AND we don't have enough dandruff to pollute the entire house. I have a PhD in chemistry and am incredulous with the report we received.
Hawk Environmental Services was a fast and efficient company. Alex the onsite technician was awesome. I plan on using them again.
Good communication before the site visit, arrived on time, needed only one sample for testing (fewer than I originally anticipated). It was a simple and quick process overall.
Quick and easy.
Always come thru and get us fitted in thanks
Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts
