Reviewers frequently praise Hayward Elite Tow for its prompt arrival times, professional drivers, and fair pricing. Customers highlight effective communication via phone and text, as well as the company's ability to handle various towing and tiltbed needs efficiently. However, some low-star reviews criticize unprofessional behavior, rude interactions, and instances where the business failed to answer phone calls or delayed vehicle delivery to mechanics.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Zach and his team took on a major project for our law firm and did amazing work. They worked independently and made magic happen on time and affordable.
Top quality service with a smile. 10/10 would recommend!
Excellent service as always. We only trust Elite Tow for our towing / tiltbed needs.
fantastic customer service communication by phone and text. our driver, omar was quick to arrive and to ride with to our drop off. reasonable price for my rv too. thank you!
Super fast
Excellent service. I regularly book tow trucks in my line of work and Hayward Elite Towing lived up to the name. They provided super fast and fair priced service and excellent communication. I will be using them for any future tow needs in the area.
Me preguntó si a hablaba Inglés y le dije que no o me cortó la llamada de un solo
We use them all the time and they are very professional and have always been able to meet our needs.
Excellent job!!!
Excellent service and flexibility