Google reviewers rate Healing Touch Massage Studio 4.9 out of 5 based on 276 reviews, with the owner replying to 41 percent of comments. Clients frequently praise the peaceful atmosphere, friendly front desk staff, and skilled therapists who provide effective relief for chronic pain, tension, and post-surgical recovery through services like deep tissue, Swedish, and lymphatic drainage. However, lower-rated reviews highlight inconsistencies in appointment management, including shortened session times, unacknowledged late arrivals, and scheduling errors that led to denied services or perceived lack of empathy from management.
Google rating: 4.9 out of 5 from 276 reviews (97% five-star).
Reviews on this page: 276 Google reviews (237 with written comments, 4 with photos).
Owner responses: the business replied to 41% of reviews.
Most recent review: October 17, 2026.
Service: Therapist serving Waxahachie, Texas.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
276 reviews on Google
5★268
4★1
3★3
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
NG
Noemi GarzaLocal Guide · 43 reviews
★★★★★
If you are like me and are hard on your body. whether it be from your job or working out at the gym. The masseuse Lei Lei here will get your body back in balance. At first, I was a little apprehensive because I usually go to the same person which is Shelby and she is phenomenal, but I went with Lei Lei and trust me, I am so happy that I did, my shoulders have never felt this relaxed in years. Her techniques are different and she really pays attention to your body. I’m just in awe and I am so thankful that I made that choice. She is worth every single penny and more if your body needs attention. I could go on and on about how wonderful this place is , the cleanliness,, caring, respectful staff, the massages, but you’ll just have to try it. It’s really an investment in you. 🥰🥰🥰
I’ve now been to Healing Touch quite a few times Today I called and asked for a last minute appointment and thankfully they had a slot available. Shelbi was my massage therapist today and my first time with her. She was incredible. I have received many many massages over the years, and most have been very good to excellent. Shelbi took it to a whole new level with her technique. To anyone who needs deep tissue work…look no further than Shelbi! I guarantee you she won’t disappoint!
I had an amazing 1st visit and massage with Shelby on 9/28 at 5:30. I just want to say it was exactly what I needed for my lower back and also to relax after a rough day. Thank you for making me forget about everything and relaxing my mind and body.
I have been having frequent headaces related to very tense muscles in my jaw, face, neck and shoulder. I booked a quick 30 minute appt to get some quick relief. LeiLei is amazing! The relief I felt from that 30 minute session was amazing. I could feel the tension leaving my body. She listed to me, explained what she was doing. 100/10 and booked a 90 minute message with her before I left the facility!