HealthActions Physical Therapy - Enterprise at a glance
Reviewers frequently praise the clinic's knowledgeable staff, friendly atmosphere, and effective treatments for conditions like knee replacements and back pain. Patients often highlight the team's communication skills and the provision of home exercises. However, some low-star reviews criticize the front desk for communication errors regarding insurance referrals and instances of patients waiting significantly longer than expected for check-in.
Google rating: 4.9 out of 5 from 234 reviews (97% five-star).
Reviews on this page: 234 Google reviews (186 with written comments, 1 with photos).
Owner responses: the business replied to 73% of reviews.
Most recent review: August 24, 2026.
Service: Sports Medicine Clinic serving New Brockton, Alabama.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
234 reviews on Google
5★226
4★5
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 186 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Love all the workers here super sweet and the only place I’ll go to for physical therapy”
“She was rude & not on her game & I’m right out of an auto accident being rear ended at a high speed so thankfully this place isn’t the only place wher…”
“The atmosphere of the place made the therapy easier, and I would highly recommend them.”
“Highly recommend this place, they really do a great job caring for people.”
“Had the worst experience here to the point I changed to another company.”
“Hannah first for some issues and she has given me so much information to help and listened to me.”
“They all make me feel very comfortable and I trust them completely.”
“Came for pelvic floor therapy, and let me tell you it was SO worth it!”
“I switched to Health Actions and immediately saw results and got questions answered.”
People customers mention
Hannah11 reviews
Grace7 reviews
Tripp5 reviews
Denise4 reviews
Jason4 reviews
Kaitlin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Filter by topic— each topic is highlighted in the reviews in the same color
Teyla Peck2 reviewsiTotal number of Google reviews Teyla has written across all businesses on Google Maps, not just this one.
Love all the workers here super sweet and the only place I’ll go to for physical therapy
Response from the owner · 2 months ago
Thank you so much for your kind words! We’re thrilled to be your go-to place for physical therapy. Our team truly appreciates your trust and support, and we’re always happy to have you at HealthActions!
Steve Averett4 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
I did my physical therapy after a total knee replacement at Health Actions in Enterprise. I was impressed that the whole team worked together so well. Everyone who worked with me was knowledgeable, professional, but still friendly and caring. The atmosphere of the place made the therapy easier, and I would highly recommend them.
Response from the owner · 2 months ago
Thank you for your wonderful review! We’re so glad our Enterprise team made your recovery experience positive and supportive. It means so much to hear that you felt cared for by our knowledgeable and friendly staff. We truly appreciate your recommendation and wish you continued success!
Cole Creel7 reviewsiTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Great people who care about your physical rehabilitation. Highly recommend.
Response from the owner · 2 months ago
Thank you for your kind review! We’re so glad you felt cared for throughout your rehabilitation. Providing compassionate, personalized care is our top priority, and we truly appreciate your recommendation. Thank you for choosing HealthActions!
Barbara Lynn5 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
All of my therapist and techs were amazing.great sense of humor that made the work go much easier. I felt really cared about.
Response from the owner · 4 months ago
Thank you for your wonderful review! We’re so happy to hear that our staff made your experience a positive one. A little humor can go a long way, and we’re glad you felt cared for and supported throughout your therapy journey. We truly appreciate your kind words!
Honorea Hodges7 reviewsiTotal number of Google reviews Honorea has written across all businesses on Google Maps, not just this one.
Health Actions has really made my life a lot better recently after discovering tendinitis in my elbow and knee. Heather Spann has been an absolute lifesaver in helping me get my range of motion back in my knee and elbow!! My pain and discomfort have continued to diminish over the time that I have been coming here and she has given me a lot of tool ideas to add to my at home tool box in order to feel the best that I can.
Response from the owner · 4 months ago
Thank you for sharing your experience! We’re so glad to hear that your pain and discomfort have improved and that you’ve regained range of motion in your knee and elbow. Heather will be thrilled to know she made such a positive impact on your recovery. We appreciate your kind words and are honored to be part of your journey toward feeling your best!
Sandra Jefferson6 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
This place is awesome. I love going to physical therapy because they are friendly and just a good group of people, Alex is one of the best.
Response from the owner · 4 months ago
Thank you for your kind review! We’re so glad you enjoy your visits and feel supported by our friendly team. We’ll be sure to share your kind words with Alex. We truly appreciate your support!
JoJo Diaz4 reviewsiTotal number of Google reviews JoJo has written across all businesses on Google Maps, not just this one.
WOW....there's not enough adjectives to describe my experience and enjoyment coming to Health Action for PT.
I'm greeted by the sweetest, Bethani and Mandy, with their infectious smiles and laughter.
The care I'm given by many, PT's, PTA's and assistants is above and beyond.
Hannah,Alex,Heather,Ashley, Haley ,Dillion and Michelle, these are the ones who I have worked with.
Health Action Physical Therapy A+++
Response from the owner · 4 months ago
Thank you so much for your wonderful review! We’re thrilled to hear you’ve had such a positive experience with our team and truly appreciate your kind words. We’ll be sure to share your feedback with everyone you mentioned, and we’re grateful for your support and trust in us!
Richard Diaz5 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Great overall experience! The receptionists were always helpful and the PT staff are great. I came for some back pain during pregnancy and they provided so many exercises to help strengthen and care for my body. Heather, Hannah, and Hayley were my usual PTs—all very friendly and professional!
Response from the owner · 4 months ago
Thank you for your kind review! We’re so glad you had a great experience with our team and that the care and exercises helped support you during your pregnancy. We’ll be sure to share your kind words with the staff. We truly appreciate your support!
Cynthia Erdeljac7 reviewsiTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.