Reviewers frequently praise the clinic's compassionate staff, transparent communication, and reasonable pricing for services like surgery, dental care, and emergency treatment. Patients often highlight the team's patience with nervous animals and willingness to provide honest advice during consultations. However, several low-rated reviews criticize the clinic's recent closure due to staffing shortages, noting a lack of advance notification to existing clients and concerns about continuity of care.
Google rating: 4.8 out of 5 from 131 reviews (92% five-star).
Reviews on this page: 131 Google reviews (95 with written comments, 14 with photos).
Owner responses: the business replied to 0% of reviews.
Reviews from Google, shown as published (original wording, unedited).
KP
Kimberly PhelpsLocal Guide · 131 reviews
★★★★★
Doc Michelle has restored my faith in spaying canines. 4 out of 5 of my dogs have been spayed. 50% of my girls have had bad experiences. My Shula (GSP) almost died. My Ruby (Redtick) was spayed to young at the advice of the vet. Doc Michelle helped guide us to do the right thing for Jackie and Ada (GSP sisters from the same litter). They are healing well and seem to be doing great. We are 6 days past surgery and their behavior is very close to back to normal, even though their routine is not, and they hate it. We are following everything Doc said to make sure they heal in the best way possible. Thank you, Doc, for restoring my faith in vets and staying canines.
It was discovered that my fur baby Gabe had a tumor and in a very delicate place. From the point of first contact with Dr. Michelle and the staff, I just knew he was in the best and most capable hands. They genuinely care. They took the time to explain everything to me and put my mind at ease. They even stayed late during surgery to make sure they did absolutely everything they could for Gabe. And when I came to pick him up, they thoroughly explained all of the aftercare he would need so I completely understood and left feeling at ease. They provided contact information in case I had any questions during his healing. A day after surgery, they followed up with me to check on him. I can honestly say, I've never met a vet and staff who are so absolutely amazing, caring and compassionate. And I know that my Gabe will be in excellent hands for future care. I highly recommend them for your fur baby ☺️💙
Our 10 year old Husky Lab mix got into some bird seed with raisins.
We took her to Allied Emergency Vet in Eau Claire, WI being that it was after our veterinary clinic’s hours. They handled our emergency situation of possible kidney toxicity &/or blockage from bird seed ingestion. It was a very expensive visit.
On our follow-up visit the following day with our veterinarian, Dr. Michelle caught the elevated liver levels. She helped us get a regimen of meds going for her. We were even able to give subcutaneous fluids at home. It was literally touch & go for 3-4 days!
She’s feeling much better, but we still have some work do!
A special thank you to Dr. Michelle & Heather for catching the liver issues, figuring out a detox plan, giving extra time & dedication after hours, being reasonably priced, & being big hearted hero’s for our fur baby!
I absolutely LOVE this vet clinic! You can call them and ask for advice and they will give you their complete honesty on what SHOULD be done and answer your questions on the advice you asked for. Very professional, super supportive and helpful, on the phone and in person. If they're not busy when you call and ask if you can be there within a few minutes for a walk-in appt, to help your pup, that is love for an animal! I love how they do things here! Definitely, highly recommend Healthy Pet - Altoona!
My cat had a tumor on his lung. I didn’t know. He was having coughing fits. One morning I woke up and he couldn’t breathe. Called vets everywhere. “Sorry we’re booked” “sorry you have to drive 1.5 hours to the ER”. So I got in my truck and drove him to a random vet. It happened to be Healthy Pet Altoona. Walked in and said “please take him he’s not breathing. He’s dying”. They took him without question. I was sobbing in a room and I could hear them telling their other clients they were so sorry they had to reschedule for an emergency. As a pet parent, I would never ever be upset. Reschedule me. I can do anything a different day if it means they’re trying to save another pet’s life. Since then I’ve had health issues with another cat and they will call and email me way past their scheduled hours. They get me in last minute for quick blood tests. It’s very obvious they’re knowledgeable and care about the animals. Best vet I’ve ever been to. They have my loyalty. I’d give more than five stars if I could.
My dog Murfy had hip surgery! He has been having rehab with water therapy and has been getting better after every visit ! He gets excited to go ! I highly recommend Healthy Pet in Altoona and Chetek !
We have been with this clinic for a couple years now. Even through the challenging times of limited vets, they have been great to work with and Very accommodating. We will continue with these guys if nothing else, for the solid customer service!
Everyone there is awesome very caring and they are great with pets they also take very good care of your pet and are there for them when you cannot be give updates let you know what is going on etc I would definitely recommend them to anyone there the greatest 🙂
