Very organized also ride the train!
- Visited on: Weekend
- Wait time: No wait
- Reservation recommended: Yes

Reviewers praise the Heart of Africa for its spacious habitats, giraffe feeding opportunities, and suitability for corporate events, noting good food and organized facilities. Recurring themes include the immersive open-air design and ample seating areas. However, criticisms highlight the requirement to install a mobile app for entry, long unshaded lines during summer, and limited animal visibility due to overgrown vegetation or construction.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very organized also ride the train!
Love the giraffes. My 25 yr old daughter is addicted
The Zoo is a great place to go. Young or old, the Zoo has something for everyone.
The Africa area is huge with various Africa animals. Many kids playgrounds are here. It is also lovely to feed giraffes. But, most of animals are really far away.
Best part of the zoo.
I loved seeing all the animals in the open space just if they were out in the wild.
Columbus Zoo Heart of Africa is a must see when you visit the zoo.
This is such a great facility for events. The staff and food are fantastic.
Loved the event space, the massive windows over looking the savannah and feeding the giraffes! Food was great, too.
Always happy with their service.