Google reviewers rate the business 4.9 out of 5 based on 58 reviews, noting that the owner responds to all feedback. Clients frequently praise the availability of extended 80 to 90 minute sessions, sauna access, and introductory pricing options. Recurring themes include skilled pressure, a relaxing atmosphere, and attentive communication regarding individual needs. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 4.9 out of 5 from 58 reviews (95% five-star).
Reviews on this page: 58 Google reviews (52 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: March 8, 2026.
Service: Massage Therapist serving Spokane Valley, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
58 reviews on Google
5★55
4★3
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
DT
dee teeLocal Guide · 185 reviews
★★★★★
Rachel's recently set up a great sauna to sweat out some stress before your massage. The room is always clean and she has a heating pad for folks that get chilly. I especially love that she does extended sessions. I can't get massages as often as I like, so having the option for 80-90 minutes is great.
If I go anywhere else it's strictly due to work and scheduling issues on my part. Otherwise I stopped for my preferred masseuse in the Valley.
Price assessment: Great price
Response from the owner · 7 months ago
Thank you so much for your support! I look forward to seeing you again soon! 🙏🏻😊
Had a great experience!! I haven’t had a massage in close to 4 years. My husband got my a gift certificate for Mother’s Day and I was just able to finally use and it was wonderful! Rachel was so kind and informative. I already booked another session! Highly recommend!
Price assessment: Great price
Response from the owner · 10 months ago
Thank you so much for your kind review! I look forward to seeing you again. Happy Holidays! 😊😊
My daughter gifted me a massage for my birthday and scheduled me with Dillon. It was the most amazing massage- perfect pressure! Left feeling great and will definitely be scheduling with Dillon again
Price assessment: Reasonable price
Response from the owner · 10 months ago
I’m so grateful you had a wonderful experience with Dillan! He is Great!
I've had several massages by Rachel now & she's the absolute best! I highly recommend her! She's very skilled & amazing at what she does. By far the best massage therapist I've been to. She's professional & attentive to your needs, very reasonably priced & she even offers punchcard deals! She also has a sauna which I almost always book a 30 minute sauna sesh right before my massage which feels so nice & really enhances relaxation. Love love love seeing her once a month!
Response from the owner · a year ago
Thank you so much you are the absolute best! I love seeing you every month!❤️
Rachel was amazing! Loved the studio, professional and easy to find/park. I've been having trouble finding a great massage therapist and I'm thankful I was able to find Rachel! I am very active and hold alot of stress in my shoulders, she was able to break up alot of the gunk but also not over do it. Great massage pressure, lovely relaxing atmosphere. I booked another massage, can't wait to go back in a couple of weeks.
Response from the owner · a year ago
Thank you so much for sharing such kind words. I’m looking forward to your next appointment! ❤️
I was gifted a massage with Rachel for my birthday and it was absolutely amazing! Best massage I have ever had!
Rachel is very professional, skilled, attentive to individual needs, and a delight to talk with. Thank you so much!
Response from the owner · a year ago
Thank you so much for your kind words! I look forward to working with you in the Future. 🙏🏻
I don't typically leave reviews unless I get bad service, and even then, I typically give grace. This is an exception, because Rachel is phenomenal. I've been around a while, and hers was one of the best massages I have ever had, no hyperbole. I will be back, and I predict her business will be very successful.
Response from the owner · a year ago
You’re so sweet!! I look forward to working with you again! 💜
I have been getting massages from Rachel for years. She is hands down the most pleasant, skilled, amazing massage therapist I’ve ever been to. I will never go elsewhere, nobody compares!
