iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%90+23.5Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 75 dog trainersiPosition by Experts Score among all companies we track in this category. · better than 49%
4.9★★★★★68 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Heartland Goldens and Goldendoodles 4.9 out of 5 based on 68 reviews, with the owner responding to 32 percent of them. Customers frequently praise the breeder for maintaining clean facilities, providing transparent communication, and ensuring puppies are healthy, socialized, and up to date on vaccines. While many note fair pricing and helpful post-adoption support, two low-star reviews criticize the health and breeding practices of the adult mother dogs, citing issues with heartworm and overbreeding.
Google rating: 4.9 out of 5 from 68 reviews (97% five-star).
Reviews on this page: 68 Google reviews (51 with written comments, 27 with photos).
Owner responses: the business replied to 32% of reviews.
Most recent review: September 27, 2026.
Service: Dog Trainer serving Muncie, Indiana.
Data from Google, last updated October 25, 2026.
Score profile vs other dog trainers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
This companyDog Trainers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heartland Goldens and Goldendoodles: 93/100 on this factor. Category median: 95.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heartland Goldens and Goldendoodles: 90/100 on this factor. Category median: 94.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heartland Goldens and Goldendoodles: 99/100 on this factor. Category median: 100.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heartland Goldens and Goldendoodles: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heartland Goldens and Goldendoodles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 51.–
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Bar = this company · dark tick = category median.
Star ratings
68 Google reviews we collected
4.9of 5
5 stars6697%
4 stars00%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
99%praise
Praise9199%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3235%
Would recommend2224%
Quality & results1213%
Speed & response1112%
Communication89%
Honesty & trust44%
Price & value33%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bart was extremely helpful and welcoming of my wife and I as we found our little guy.”
“We recommend Heartland to ANYONE looking for their furry friend.”
“Communication is quick, thorough, and professional.”
“He was very quick to respond, answered all of our questions, and was very organized with all of the paperwork.”
“Bart was incredibly transparent, answered all our questions, and made the whole process smooth and stress free.”
“From the very first conversation, it was obvious how much he genuinely cares for his dogs.”
“Price is fair and the dogs are very well taken care of.”
People customers mention
Bart18 reviews
Kelli4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mackenzie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Bought a mini goldendoodle from Heartland a few weeks ago. Amazing service and such a good puppy!! Highly recommend!
Sadie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We took home a beautiful golden doodle today! Would highly recommend this place. Price is fair and the dogs are very well taken care of.
Stephanie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My husband and I are grateful to Bart at Heartland Goldens & Mini Goldendoodles. We recently said goodbye to our Golden Retriever and my husband was on a mission to make me happy. He found Heartland’s website which provided us with excellent photos and information on mini Goldendoodles, a breed very new to us. The…
Shannon12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Our experience with Heartland Goldens and Goldendoodles has been wonderful! We were lucky enough to adopt the last female goldendoodle puppy available at the time and she is perfect! Healthy, adorable, sweet and full of energy. She's very smart and has taken to potty training easily. The packet of information and…
Mr.Local Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We couldn’t be happier buying our puppy from Bart! From the very first conversation, it was obvious how much he genuinely cares for his dogs. The puppy was well-socialized, healthy, and up to date on vaccines. Bart was incredibly transparent, answered all our questions, and made the whole process smooth and stress free. Highly recommend!
cameron3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Bart was extremely helpful and welcoming of my wife and I as we found our little guy. He was very quick to respond, answered all of our questions, and was very organized with all of the paperwork. We recommend Heartland to ANYONE looking for their furry friend.
Bought a mini goldendoodle from Heartland a few weeks ago. Amazing service and such a good puppy!! Highly recommend!
Response from the owner · 3 weeks ago
Mackenzie, thank you so much for the 5-star review! We are absolutely thrilled to hear that your mini goldendoodle is doing so well and that you had an amazing experience with Heartland. Enjoy all the wonderful puppy snuggles and milestones ahead—we are always here for you and your furry family member!
Sadie Albertson3 reviewsiTotal number of Google reviews Sadie has written across all businesses on Google Maps, not just this one.
We took home a beautiful golden doodle today! Would highly recommend this place. Price is fair and the dogs are very well taken care of.
Response from the owner · 2 months ago
Thanks so much for the wonderful review, Sadie! We are thrilled to hear that you had a great experience with Heartland Goldens and Mini Goldendoodles and that your new Mini Goldendoodle is settling in well. Raising healthy, happy puppies for great families is our passion, and knowing you feel so supported means a lot to us. Enjoy all the puppy snuggles and sweet moments ahead. Thanks again for choosing us.
Stephanie3 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
My husband and I are grateful to Bart at Heartland Goldens & Mini Goldendoodles. We recently said goodbye to our Golden Retriever and my husband was on a mission to make me happy. He found Heartland’s website which provided us with excellent photos and information on mini Goldendoodles, a breed very new to us. The entire experience was effortless from the first call with Bart, to visiting with the puppies, to the day we picked up Bella. While I will never replace my Golden, I am able to love again. Thank you. I highly recommend.
Response from the owner · 2 months ago
Stephanie Thanks so much for the kind words. Losing a sweet Golden Retriever leaves such a big hole in your heart, so hearing that little Bella is helping bring joy and love back into your home truly means so much to us. It was an absolute pleasure working with you and your husband, and we so glad the process was smooth from start to finish. Wishing you and Bella many wonderful year of happiness together.
Shannon B12 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Our experience with Heartland Goldens and Goldendoodles has been wonderful! We were lucky enough to adopt the last female goldendoodle puppy available at the time and she is perfect! Healthy, adorable, sweet and full of energy. She's very smart and has taken to potty training easily. The packet of information and bag of goodies we received was such a nice touch. We wouldn't hesitate to recommend Heartland and may very well be back in the future!
Response from the owner · 4 months ago
Shannon Thanks taking the time write a wonderful review, we sure appreciate you guys choosing us and for writing such a nice review. Glad she is doing so well!
Mr. FisherLocal Guide · 26 reviewsiTotal number of Google reviews Mr. has written across all businesses on Google Maps, not just this one.
We couldn’t be happier buying our puppy from Bart! From the very first conversation, it was obvious how much he genuinely cares for his dogs. The puppy was well-socialized, healthy, and up to date on vaccines. Bart was incredibly transparent, answered all our questions, and made the whole process smooth and stress free. Highly recommend!
Response from the owner · 4 months ago
Mr. Fisher Thanks for the 5 star review, it was nice to working with and meet you and your family. We are so happy and proud to you are so happy with your puppy. From one military family to another military family, thanks so much for choosing us!
cameron sanford3 reviewsiTotal number of Google reviews cameron has written across all businesses on Google Maps, not just this one.
Bart was extremely helpful and welcoming of my wife and I as we found our little guy. He was very quick to respond, answered all of our questions, and was very organized with all of the paperwork. We recommend Heartland to ANYONE looking for their furry friend.
Response from the owner · 5 months ago
Cameron It was so nice working with you and meeting. Looks like Tip is going to have a wonderful home. Thanks so much for choosing us.
Reid Bailey7 reviewsiTotal number of Google reviews Reid has written across all businesses on Google Maps, not just this one.
Fantastic experience from start to finish. The facilities were clean and professional, and Bart is a genuinely kind, friendly person who clearly cares about his dogs. The two puppies we brought home are absolutely perfect and have already become beloved members of our family in just a couple of short days. If you’re looking to add a new family member, I highly recommend you consider Heartland Goldens.
Response from the owner · 5 months ago
Reid, It was so nice working with you and meeting you! We vey much appreciate all of our new family members, but a special Thank YOU for making the 9 hour time trip one way to choose us, and then getting two special puppies, Wow. Thanks for so much for choosing us and being part of our new Heartland family. The smile on your son's face, I am sure made the trip 100% worth it. Bart
Adam FLocal Guide · 37 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Bart is an amazing breeder and wonderful person. If you are considering a puppy, this is the place to go. Thanks again! Adam and Allison -Whitestown, IN
Response from the owner · 5 months ago
Adam Thanks for the review, it was nice working with you!
Ashley LoweLocal Guide · 14 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
We are so happy we found Heartland and Bart! We got our sweet Reggie as a mini goldendoodle puppy. He is a 4.5 yrs old now. He is healthy, smart and so wonderful with kids. He has the perfect temperament for a family dog. He was very easy to potty train. He weighs around 35 lbs (perfect size in my opinion.) We did our research on where to find our new puppy and we are so thankful we found Bart!!!
Response from the owner · 5 months ago
Ashley, Thanks for taking the time to write a review and for being part of our Heartland Goldens and Mini Goldendoodles Family. Glad to hear Reggie is doing so good. Thanks for choosing us. Bart
Alicen Engler1 reviewiTotal number of Google reviews Alicen has written across all businesses on Google Maps, not just this one.
We found our sweet golden boy, Popsicle, from Heartland. He is the most amazing dog and I could not be happier with our experience. He has such a wonderful temperament, is so intelligent, and was the perfect addition to our home. I could not imagine our lives without him and I would choose Heartland again without hesitation.
Response from the owner · 5 months ago
Alicen, Thanks for choosing us and for taking the time to write a review. So our so happy you are part of the Heartland Goldens and Mini Goldendoodles Family. Thanks again for choosing us. Bart
