Google reviewers rate Heavenly Touch Carpet Care five stars based on 120 reviews, with the owner responding to 83 percent of comments. Customers frequently cite prompt same-day service, effective removal of pet, food, and ink stains from carpets and upholstery, and friendly, professional conduct. Recurring themes include quick response times, clear communication, and affordable pricing for both residential and commercial clients. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 120 reviews (98% five-star).
Reviews on this page: 120 Google reviews (101 with written comments, 4 with photos).
Owner responses: the business replied to 83% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AB
Ann BarrLocal Guide · 17 reviews
★★★★★
After calling Ginger at INTERIOR CARE carpet cleaning, she stated she had absolutely no recommendations as who to use, as she was out of business. We found Heavenly Carpet a local small business, and Brian the owner came by same day to let me know they were able to clean our 13x9 rug without a problem!!! He even came back to make sure we were happy with the results! We SURE like doing business without involving a chain store. YOU WILL NOT BE DISAPPOINTED. Promise. Call them today for a reasonable quote and an excellent job. Well done and will use them again for wood floors and tile cleaning. Thanks 😊
Response from the owner · 5 months ago
Thanks so much for giving us a try after the referral didn't pan out! Brian loves making sure every customer is happy with the results, so hearing that means a lot. We look forward to helping with those wood floors and tile whenever you're ready.
Brian (the owner) and Jack are amazing. Pet, coffee, and orange soda stains...GONE! These guys are professionals and it shows in speed, quality and customer care. They use corner guards to protect walls and a zipper door to keep insects out and air in. Brian even cleaned the wet footprints on the laminate flooring on his way out.
James did a fantastic job on a number of pieces that needed some TLC after a move from Nashville to Chattanooga. Would highly recommend Heavenly Touch Carpet Care and will definitely be a repeat customer ☺️
Response from the owner · 6 months ago
Thank you so much for your review and recommendation.
So thankful to have found someone who cleans rugs! My 8x10 rug got picked up, washed and was ready by the next day! Couldn’t have asked for a better job done.
Response from the owner · 6 months ago
Thank you Christy, so glad we could help with your rug!
