WINDOW CONTRACTORS · HIALEAH, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%55+8.3Craft & service 20%38+7.6Value 10%57+5.7Momentum 8%45+3.6Track record 7%45+3.2Accountability 5%50+2.5Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%55+8.3Craft & service 20%38+7.6Value 10%57+5.7Momentum 8%45+3.6Track record 7%45+3.2Accountability 5%50+2.5Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.50SCOREHeavy Duty Glass LLC
Better than 50% of window contractors · #5 of 10
5.0★102 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 0.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Heavy Duty Glass LLC for window frame repair & replacement
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Window frame repair & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 3 Google reviews tagged “Window frame repair & replacement”
★★★★★ Jeanette · Edited 2 years ago
Really appreciate Danny and the team for all of their hard work and knowledge. They were able to quickly install our new windows when they arrived, and were great partners about ordering ahead and keeping the windows at their warehouse until we were ready-- given glass has such a long lead time. They were excellent!
General door installationGeneral window replacementGlass installation+ Responsiveness+ Quality+ Professionalism
★★★★★ Nancy · 3 years ago
Daniel and his team are the best. Best products Best time frame and best prices. I have recommended them and everyone is happy
General door repairHurricane impact window installationWindow frame repair & replacement+ Responsiveness+ Punctuality+ Quality
★★★★★ Ariel · 3 years ago
I hired Heavy Duty Glass to replace some of my windows and doors. Michael, Danny and their team are very professional, do great work, and have fair prices. I highly recommend heavy duty glass.
Window frame repair & replacementWindow installation
vs category
Blue = Heavy, grey = window contractors average
Rating over time
Price
Not enough reviews with a price yet.
Great price 86%Reasonable 14%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%55+8.3Craft & service 20%38+7.6Value 10%57+5.7Momentum 8%45+3.6Track record 7%45+3.2Accountability 5%50+2.5Experts Score= 50Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
55
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
55
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
38
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
45
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
50
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+27 / −0
Professionalism
+28 / −0
Responsiveness
+25 / −0
Punctuality
+20 / −0
Value
+23 / −0
