Heidi Fettach - Homes From Heidi - John L Scott at a glance
Google reviewers rate this real estate team five stars based on forty-nine reviews, with the owner responding to half of them. Clients frequently highlight the team's responsiveness, clear communication, and ability to manage both home purchases and sales smoothly. Specific services mentioned include pricing strategy, property preparation, and negotiation, often resulting in offers above asking price. The reviews consistently describe the process as stress-free and professional, with no recurring criticisms noted in the provided excerpts.
Google rating: 5.0 out of 5 from 49 reviews (100% five-star).
Reviews on this page: 49 Google reviews (48 with written comments).
Owner responses: the business replied to 51% of reviews.
Most recent review: October 5, 2026.
Service: Real Estate Developer serving Kent, Washington.
Data from Google, last updated October 25, 2026.
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Customer reviews
5.0
★★★★★
49 reviews on Google
5★49
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
BB
Bill Babb2 reviews
★★★★★
We used the Homes From Heidi team to sell a rental house in Kent, WA while we were traveling around the country as we begin retirement and had a great experience with Heidi and her team. They are great communicators and kept us up to date. Heidi made suggestions on pricing for a quick sale and she was spot on with multiple offers and the one we accepted was for over asking price. Now we can continue on with retirement!
Thanks again for such an enjoyable experience and a quick sale for which we are very grateful for!
Ease of reaching staff: Very easy
Response from the owner · 2 weeks ago
Wow, thank you Bill for these kind words, they mean the world. You were such a wonderful seller. Congrats on your retirement and home sale!
Highly recommended. Heidi is an exceptional partner for any real estate transaction, she and her team make the entire process (listing, prepping for showing, negotiating, escrow, ...) as smooth as possible and when issues arise they are immediately ready with solutions and/or alternatives to resolve them. As a result Heidi has assisted me with four separate real estate transactions. I have recommended Heidi to family members as well, they have also been exceptionally happy with the service provided.
Response from the owner · 3 months ago
Russ thank you so much for this incredible review. It's been an honor to work together over the years!
Working with Heidi and Carley was an incredible experience from start to finish!! Buying a home can be stressful, but they made the entire process feel smooth and manageable. They were always responsive, knowledgeable, and willing to answer every question we had, no matter how small.
What really stood out was how much they genuinely cared about helping us find the right home—not just making a sale. They advocated for us every step of the way, kept us informed throughout the process, and made sure we felt confident in every decision.
We truly appreciated their professionalism, honesty, and dedication. We couldn’t be happier with our new home, and we’re so grateful to have had them guiding us through such an important milestone. We would recommend Heidi’s team to anyone looking to buy or sell a home!
Response from the owner · 3 months ago
You guys are the best! Thank you so much for this amazing review. We love where you ended up! It's just perfect.
We’ve been with Heidi & Team through two sales and one purchase now. We found Heidi on a whim through someone else’s sale sign in our old neighborhood, and we are so lucky we did! This is the best real estate team we’ve ever worked with. We’re constantly pleased - not just while actively working with Heidi, but with all her amazing generosity AFTER sales/purchases are closed. Let me just say that no team does surprises quite like Heidi’s team. I have been to Rainier’s games, movies, holiday parties with professional courtesy pictures taken, had pies and pumpkins delivered to my door, anniversary gift cards, referral bonuses and raffles, my favorite yearly calendar, etc. What more can I say? If you want the friendliest, most EXPERIENCED team (plus RESIDUAL BENEFITS/PERKS), this is the team for you. I can’t say enough good things about them. They always nail pricing, strategy and negotiation, and we always have fun and excitement in the process. Wonderful people, the whole team! ❤️
Response from the owner · 4 months ago
Awww thank you Candice! It makes us so happy that you trust our expertise as well as enjoy all of our "perks" ;) We're so excited for your next chapter!
We have been working with Heidi and team since 2017, when we sold our first house. The whole team is amazing. They have what I would term "white glove" service. They start by doing a thorough review of your home and the comps in the area; they give a very transparent breakdown of the process and recommendations before listing. They recently helped with both the sale of our previous home and the purchase of our new home. Scheduling all the photos, inspections, and everything. The services they provided were incredibly efficient for our busy family and I felt safe with the sale of our home in their hands. They were available throughout the process, even handling issues we were having with changing lenders and escrow requirements, which was a relief and gave us one less thing to worry about, so we could just focus on our move. I cannot recommend Heidi's team enough. We have been with them for almost a decade because they are truly the best at what they do.
We’ve worked with Homes From Heidi on two home purchases and sales, and they’ve been outstanding every time. They have a deep understanding of the market, and their advice has consistently been spot on. The entire process felt smooth and manageable because of their guidance. Highly recommend if you want a team that knows what they’re doing and makes things easy.
Response from the owner · 5 months ago
Thank you so much! We're so happy for you and greatly appreciate you putting your trust in us. Thanks again!
We chose to use Homes From Heidi as she was referred from a family friend. Heidi and Carley went above and beyond to help get our house listed. After a couple of months, we chose to remove our house from the market and within a few weeks decided to put it back on. They were right on board and ready to help again. Our plan was to move to Arizona and jobs changed, which made us stay in Washington they were both right there to help us find our dream home and manage to close within a day of closing on our house we sold. This company goes above and beyond and treats you as family.
Response from the owner · 5 months ago
It was an honor to work with you and your family! We wish you all the best. Thank you so much for this kind review.
We had a fantastic experience working with Homes From Heidi, especially with Mariah as our realtor. From start to finish, Mariah was professional, knowledgeable, and genuinely committed to helping us find the right home.
She was always responsive, answered all of our questions thoroughly, and made the entire process feel smooth and stress-free. What really stood out was her attention to detail and her dedication—she truly went above and beyond to make sure everything was handled perfectly.
Whether it was scheduling showings, negotiating on our behalf, or guiding us through the paperwork, Mariah made us feel confident every step of the way. We never felt rushed or pressured, and she always had our best interests in mind.
We highly recommend Homes From Heidi and Mariah to anyone looking to buy or sell a home. You’ll be in great hands!
Response from the owner · 6 months ago
Rhonda thank you so much for this thoughtful review. It means so much to us!
Working with Heidi on the sale of our home, and purchase of our new home, was an extraordinarily positive experience. We felt like we had the Michael Jordan of real estate agents on our team. Her mastery of this industry, her strategic mind, and her genuine kindness and care made us feel incredibly confident at every step. I don't know when she takes time off or rests, but it always felt like she was right there with us, on top of each step with thoughtful strategy and clear next steps. Ours was a complicated process: I live in Spain and was helping my mother in South Seattle sell our family home and find a new, smaller home, and she navigated all the moving parts seamlessly. My background is in business negotiations and because of that, I wanted to get involved in the nitty gritty at times. Heidi welcomed that, allowing me the opportunity to partner with her while confidently embodying ownership and leadership at every stage. She taught me a lot in this process - yes, about real estate, but also about professional relationships in general. I'm thrilled to feel like I not only ended this process having had a positive experience, but like I also gained a new friend along the way.
Heidi has also built a stellar team around her, including her partner Carley who went above and beyond consistently, Mariah, and the rest of the office team.
If you have an opportunity to work with Heidi and this team, congratulations, you've truly hit the jackpot.
Thank you, Heidi and team, for all you did for us.
Response from the owner · 9 months ago
Wow, I teared up reading this review. Thank you so much for these words Jamie. They mean the world. I LOVED working with you guys too! And I know the team did as well.
Heidi and her team made the transition of selling our long time home go smoothly.
From helping us find contractors to fix big and small problems to showing us areas to concentrate on for the best over all affect.
In the end, Heidi's reassurance and help allowed us to sell our home with in four days of going on the market.
In our search for a new home, we wanted to wait a little bit and find the home that was right for us. We looked alot on line and learned alot more about buying and found some really nice places in our guided tours in the areas we were looking to buy within our budget. Once we found it, it was a very short time to getting it. Again Heidi and team came through for us with getting the home we chose.
All in all their great and positive attitudes helped us stay on track, we are eternally grateful for everything you did for us.
Thank you so much to you all. Tracy and Missy
Response from the owner · a year ago
Thank you so much Tracy! We appreciate your trust in us to sell your home more than you know 🙏