Lawn care service · Memphis, TN · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 67 lawn care servicesiPosition by Experts Score among all companies we track in this category. · better than 21%
4.8★★★★★1,249 Google reviews · 24 photos
87%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Herbi-Systems 4.8 out of 5 based on 1,249 reviews. Customers frequently praise the company for punctuality, professional communication, and effective weed control that improves lawn appearance over time. However, some low-star reviews describe instances of billing for services not performed, chemical application damaging ornamental plants, and inconsistent follow-up on recurring issues.
Google rating: 4.8 out of 5 from 1,249 reviews (87% five-star).
Reviews on this page: 1,249 Google reviews (744 with written comments, 24 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Lawn Care Service serving Memphis, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other lawn care services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Herbi-SystemsLawn Care Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Herbi-Systems: 81/100 on this factor. Category median: 92.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Herbi-Systems: 82/100 on this factor. Category median: 91.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Herbi-Systems: 92/100 on this factor. Category median: 98.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Herbi-Systems: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Herbi-Systems: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Herbi-Systems: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
1,249 Google reviews we collected
4.8of 5
5 stars1,09087%
4 stars1008%
3 stars222%
2 stars91%
1 star282%
Praise vs complaints
Phrases our text analysis found in 744 written reviews
97%praise
Praise63897%
Complaints203%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price2921%
Reasonable10776%
Overpriced21%
Not sure32%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results20431%
Staff & attitude17727%
Speed & response10115%
Would recommend6910%
Communication477%
Price & value365%
Honesty & trust244%
What customers talk about
We read 744 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service hasn’t seen any weeds in yard since yard was serviced”
“…take I have made I had beautiful green grass with a few weeds this is TERRIBLE.…”
“He answered all of my questions and was very professional and courteous.”
“Prompt, professional and friendly service at very competitive rates.”
“I called in April and said I still had some weeds but they were slowly dying.”
“I️ would definitely recommend Herbi-systems for any of your lawcare needs!”
“…not just be late but just not show up multiple times with no call, I would not recommend Herbi Systems.…”
“Great communication, organized, timely service & follow-up with good pricing.”
“Long-time Herbi-Systems customer, they continue to provide good value and results with our landscape needs.”
“Herbi Systems is over priced.”
“This is a company with integrity and I️ appreciate Scott going out of his way to help us out.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Herbi-Systems for 7 kinds of job. Pick one to see what they paid and said.
Rex10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Herbi-Systems does what no other lawn service companies had been able to do. They kill your weeds! My neighbors all use different lawn care services & they still have weeds! Thank you, Herbi-Systems
Reasonable priceWeed control
Janet5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Reached out to Herbi due to uncontrollable weeds that my current landscaper couldn’t handle.
Reasonable priceWeed control
Teresa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Daniel performed weed control services in my flower beds. He answered all of my questions and was very professional and courteous.
Reasonable priceWeed control
Glenn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very few weeds since Herbi-Systems has been treating my lawn. When weeds do come up, Herbi-Systems takes care of the problem.
WilliamLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We are very happy with Herbi-systems that have got rid of all my weeds and grass is starting to look good .
caren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★
I had problems with insects eating my grass. No more pest grass looks great! I get alot of compliments on my grass.
Herbi-Systems does what no other lawn service companies had been able to do. They kill your weeds! My neighbors all use different lawn care services & they still have weeds! Thank you, Herbi-Systems
Price assessment: Reasonable price
Services: Weed control
Response from the owner · 2 years ago
Thanks for taking the time to post a review, Rex! We appreciate your business and are happy to hear that you’ve had a great experience with our crew!
Josh Davis7 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
I have been with Herbi-Systems for close to 10 years. The truest aspect of their service is that they care about your satisfaction. Questions are answered, concerns are addressed and they never give you BS.
The one thing they care most about is customer relations. With summers getting hotter and rain sporadic, you should be prepare to see your lawn looking less green. The remedy of course, is watering your lawn as recommended or using an installed sprinkler system. If neither of these is possible, know this, come spring the next year, your lawn will green up from the spring rains. I tell you, after your first spring mowing (which gets rid of the dead grass and decayed leaf matter ), your lawn will be the envy of the block. PEOPLE NOTICE! There is nothing as beautiful as a well manicured lawn, the color of green and evidence that the weed treatments have worked.
I HAVE NO PROBLEM WITH LAWN SINAGE: But it falls down. Got anything better? 🫠
Price assessment: Great price
Services: Weed control
Response from the owner · a week ago
Thank you for the 5-star review! We’re grateful for your trust in our team and look forward to helping again whenever needed.
Jerry Frazier6 reviewsiTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Very few weeds since Herbi-Systems has been treating my lawn. When weeds do come up, Herbi-Systems takes care of the problem.
Price assessment: Reasonable price
Services: Weed control
Positive: Responsiveness, Punctuality, Quality, Value
Response from the owner · 6 years ago
Thank You Glenn Kneeland for your review. Chad is an awesome tech like all of our techs. We're glad to hear your testimony based on your experience with us.
David Garling1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
