Customers describe Herc Rentals as providing dependable service with modern equipment, highlighting responsive communication and punctual deliveries. Reviewers note the facility specializes in heavy machinery like scissor lifts and forklifts rather than small tools, and mention that the street address leads to the office while the yard is located on a side street. The high rating reflects satisfaction with the staff's helpfulness and the company's ability to resolve equipment issues quickly.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
True professionalism and customer service.
We’re overjoyed to receive your five-star review. Thank you for your support and for being a valued Herc Rentals customer
Do not go to this facility if you’re thinking you’re going to find rental gear, Google maps sent me there today for renting drills, and all they have is stuff for moving the streets specially, scissor, lifts and forklifts, it’s incredibly gigantic facility and don’t go through the shipping trucking section because that’s better than map will send you
Have Used this company for Years, Have provided dependable service and and the newest equipment. The employee's have gone the extra distance to make sure deliveries have been delivered and returned on time and unusual places and times. They have been very helpful and reliable and I hope to do business with them for years to come
Hi Billy! Thanks for the compliments. We’re pleased our team in Burbank delivered a positive experience. We wish you continued success and hope you will consider us for your next project. Thank you for choosing Herc Rentals.
Street address takes you to the office. If your going to the yard continue down side Street. Yard guys are GREAT.
My lift broke down 5 o clock on Friday night and I needed it Saturday. Without much hope I called the company at 6 pm and left a message. 20 minutes later I got a call back. Saturday morning I had a repair guy on site and a new lift that afternoon. Great service great company.
Pro's
Lots of stuff
Love this place!
Thank you for your glowing review. We’re thrilled to hear you had a great experience with Herc Rentals. Your satisfaction is our top priority.