Experts Reviews · Company report
Hermes Worldwide, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Hermes Worldwide, Inc.

Boulder, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 21 chauffeur services · 4.9★ from 1,237 Google reviews

Report card

Percentile vs other chauffeur services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hermes Worldwide, Inc. is better than 96% of chauffeur services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hermes Worldwide, Inc. is better than 94% of chauffeur services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hermes Worldwide, Inc. is better than 100% of chauffeur services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hermes Worldwide, Inc. is better than 100% of chauffeur services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hermes Worldwide, Inc. is better than 100% of chauffeur services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hermes Worldwide, Inc. is better than 100% of chauffeur services.A
100

Reviews for your job

Customers hired Hermes Worldwide, Inc. for 2 kinds of job.

Hermes Worldwide, Inc. for group tours

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Group tours”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “Group tours”

AngelaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The team leading up to my event day were so easy to work with and prompt in responding - top notch customer service. Pricing was competitive to others. On the day of my event, the drivers and greeter made my life as an event planner easier - they were friendly, on time, and the shuttle buses were beautiful. Thank you!!

Group tours
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would recommend to anyone! They were prompt even early I should say, courteous and professional. Also very affordable!

Group tours
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service and Transportation!

Group toursWedding planning
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hermes has been a huge support for our Athletics and Activities in a time where transportation has been difficult to come by. We have used them for multiple field trips, some at 6am, some overnight, and the customer service from Monica in particular has been INCREDIBLE. We had to make so many changes, and the…

Group tours
CassondraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Daniel was our driver for a corporate event in Denver, and he was amazing! Very courteous, drove safely, made suggestions for additional stops when our team finished our event early, and overall was a great person to chat with. The van was clean, smelled good and they provided water for our whole team! We will…

Group tours+ Punctuality+ Quality+ Professionalism
Megan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scheduled 5+ trips with Hermes in a week and all went off without a hitch. Drivers were professional and on-site, and the best part of Hermes is they have help on their call in line on the weekends and after hours for last minute trip changes.

Group tours+ Punctuality+ Quality+ Professionalism
F7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Although due to the new COVID resurgence our events are cancelling, I have to say that Corine and ALL the staff I have dealt with at Hermes to make, edit and deal with the motor coach services for our family to fallen firefighter events was impeccable. I would not hesitate a second to book with them again in a…

Group tours+ Professionalism
Braun5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Group tours
Jace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

Group tours

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Wedding planning11—
Group tours9—

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