Google reviewers rate Herndon Audio five stars based on 199 reviews, with the owner responding to 77% of comments. Customers frequently describe the business as knowledgeable, patient, and communicative, noting that staff explain equipment operation clearly to clients with varying experience levels. Services include system setup, component installation, repair work, and sales of high-end audio gear. Reviewers consistently highlight fair pricing, efficient problem-solving, and professional conduct during visits or shipping, with no recurring criticisms evident in the provided five-star excerpts.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
This is the best person to find excellent audio equipment!!
Hi John, Thanks for trusting Herndon Audio over the years for your hifi needs! :-) We appreciate your kind review, and look forward to the next step with your audio system. -Brian, Herndon Audio
Great communication, trustworthy, efficient, fair, best pick in Albuquerque. Brought some complex repair work to him, too, he did amazing. Would use again! ^_^
Hi Rowan, Thanks for the terrific review! I hope you and your uncle have lots of fun listening with your tuned up Thorens turntable now. :-) Thanks for choosing us for your audio needs. -Brian, Herndon Audio
Brian is just the best! He hooked up my vintage turntable, tuner, 2 sets of speakers, a blu-ray disc player and a sound bar. Everything is working perfectly! I truly appreciate his patience and demonstrations of how to work all the devices. I have zilch audio experience, and he made everything easy for me. I will definitely use him again. Thank you, Brian!
Hi Pam, Thank you so much for awesome review! Also thank you for choosing Herndon Audio. Glad I was able get your audio and TV sound system back up and running, sounding better and operating easily too. Thanks again. :-) -Brian, Herndon Audio
A+ high recommend. Brian is extremely knowledgeable and very responsive with very fair pricing to boot!
Hi Matt, Thank you for the kind review, and allowing Herndon Audio to setup your beautiful Sota Sapphire. Looking forward to anything else you may need in the future, thanks again. :-) -Brian, Herndon Audio
Brian is the best. He was very responsive and is highly knowledgeable about vintage turntables.
Hi Adam, Thanks for kind review and entrusting Herndon Audio to get your sweet Denon turntable sounding good. 😊 thanks again. -Brian, Herndon Audio
Brian resolved several setup problems in both my whole house and critical listening systems. I found him to be highly competent. I’m very glad I called him and think you will be too!
Hi Martin, Glad we could get your stereo system and the whole-house audio systems sounding and functioning better than ever. Thank you for the review and your kind words. :-) -Brian, Herndon Audio
Herndon Audio was professional, prompt, knowledgeable, and a pleasure to work with. Thank you!
Hi Simone, thanks for the great review and choosing Herndon Audio! Glad we were able to get that excellent Elac/Denon system sounding like new again. Thanks again. -Brian, Herndon Audio :-)
Quality shop with high end gear and personalized service. My new gear sounds fantastic and install was excellent!
Hi Vincent, Thank you for entrusting Herndon Audio to build up your world-class audio system. The sound quality you have now, is much improved. Thank you for your kind words and the great review. Brian :-)
Brian was very professional and friendly. He got my vintage record player set up, balanced, and ready to go! It sounds wonderful. As someone not super familiar with record players, and a little insecure about seeking help, Brian was very accommodating and helpful.
Hi Sonya, Thanks for the kind words :-) Glad we could get your cool Elac turntable working again properly. If you need anything in the future I'm here. Thanks again. -Brian
Brian is the premier audiophile expert in NM (and maybe the planet). Extremely knowledgeable and personable, if you’re in the market for a new audio system he should be your first contact. He has something for every budget. He also manufactures his own sub woofers that are unparalleled in sound quality. When I think of speakers I think of Herndon Audio. Call him up and schedule a demo!
Hi Jefford, Thank you for the kind words and awesome review! Glad we were able to get you the audio/theater system you wanted and get it sounding so good. :-) -Brian, Herndon Audio