How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%92+6.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREHero Garage Door
Brookhaven, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 32 door repair services · 4.9★ from 1,571 Google reviews
Report card
Percentile vs other door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Hero Garage Door for 4 kinds of job.
Hero Garage Door for garage door consultation
Clear ✕All 25 Google reviews tagged “Garage door consultation” · showing 20
Milo was excellent! Although there was a slight issue the day of installation, they were able to get it fixed the very next day. All personnel were kind and professional, including the sub-contractor handling the install. Would highly recommend!
Fist time customer. Yes, I would recommend. Would I utilize their services again, Yes, I would. 5 star service. Thank you for a job well done!
Great service and very reasonable price.
Service was prompt and courteous. Techs knowledgeable and explained each detail. Thank you for the service for an evening call .
I had a great experience with Hero Garage Door with Avi. The team was friendly, professional and very responsive from the first call to the completion of the garage door repair. They explained everything clearly, arrived on time and finished the work quickly. I especially appreciated how they handled my questions…
Omer, owner came by to fix the garage door the next day. We replaced the spring, cable, mount, costed about $1350. He is quick and explained the details really well. Definitely recommend.
Technician Avi showed professionalism, high quality of springs and quick availability. I recommend ordering service through hero garage door.
From the moment I called Hero Garage Door to the day the new door was installed, every step was seamless. The technician arrived early, worked quickly, and was very friendly. The quality of the door and hardware is excellent, and the price was very fair for what you get. They explained the warranty clearly and…
My garage door broke. They got in touch with me right away and replaced it the next day. Awesome communication and service.
Excellent service
Easy to book a technician to come out quickly and assess. Free, quick inspection and reasonably priced. Adam our technician was on time, professional and friendly. He repaired quickly and even tightened screws and greased up rollers so the garage was quieter than before. Thanks Adam!
Excellent, Adam came on time and very polite.Jason did a very good job with the installation.Very satisfied customer here.I will hire them again if I need to and refer them to all my friends needing a new garage door or repair.
Would not recommend! Appointment set for 11-1, when you call, they don’t know what’s going on! Then they called at 5pm with a mouth full of food asking what’s going on. Then hung up and wouldn’t answer or respond…..
Great job, completed in an hour, very reasonable price. Very professional.
They were able to come to my house and give me a quote for a new garage door on the same day I called them. Very timely and professional
Adam came over to fixed my garage door and he was fabulous. Great service and prices..
The owner came by promptly and finished the job for us. Highly recommended.
Adam was tremendous and kind. It was an easy fix but he took the time to teach me for next time and price was fair. Also one hour to arrive on a Sunday is impressive!
Adam who came out was amazing. He got the job done quickly and kept everything neat and tidy. Garage no longer screams each time it opens and closes. Thanks much for coming out so quickly and getting the job done.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 39 | — |
| Garage door consultation | 25 | — |
| Customer support | 6 | — |
| Garage door design | 3 | — |
