Google reviewers rate HG&Co Home Improvement five out of five stars based on eighty-seven reviews, with the owner responding to ninety-three percent of comments. Customers frequently cite clear communication, punctual project management, and high-quality craftsmanship for services including kitchen remodels, bathroom renovations, and exterior repairs. The team is noted for guiding clients through design processes and maintaining organized work sites. One low-star review alleges financial disputes and claims of being scammed, which stands in contrast to the overwhelmingly positive feedback regarding service reliability and professionalism.
Google rating: 5.0 out of 5 from 87 reviews (99% five-star).
Reviews on this page: 87 Google reviews (84 with written comments, 20 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: October 9, 2026.
Service: Home Remodeling Contractor serving Dallas, Texas.
Data from Google, last updated November 13, 2026.
Star ratings
87 Google reviews we collected
5.0of 5
5 stars8699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
99%praise
Praise20999%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4119%
Communication3918%
Speed & response3416%
Would recommend3416%
Quality & results3215%
Honesty & trust178%
Price & value157%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The HG&Co team is so kind and they make the renovation process easy.”
“…challenges come up with any project, but the team always maintained communication and helped to provide solutions in a timely manner.…”
“…always maintained communication and helped to provide solutions in a timely manner.…”
“We highly recommend HG&co to anyone who is doing a remodel or renovation!”
“Working with HG&Co Home Improvement was an outstanding experience from start to finish.”
“The bidding process HG&co was honestly second to none— there is so much value built into their bidding process alone.”
“The price is reasonable and the work done is clean and professional as well!”
People customers mention
Herman12 reviews
Guerra4 reviews
Jade4 reviews
Marzella3 reviews
Lydia3 reviews
David3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The HG&Co team is so kind and they make the renovation process easy. For context, we worked with HG&Co for our first major renovation in our first house. Needless to say, we had no idea what we were doing. From our intro meeting, to the design process, through the completion of the project, this team guided us through step by step. Obviously things can get delayed and challenges come up with any project, but the team always maintained communication and helped to provide solutions in a timely manner. Even after the project was complete the team checked in for feedback and to ensure there were no issues once the room was put to use again. We will absolutely continue using HG&Co as new projects come up.
Response from the owner · a month ago
Hey! Thank you Keaton! Your bathroom is gorgeous We also love great Clients! Thank you!
Sarah Knowlton5 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
We were so impressed with HG&co. We purchased an 1968 original home that needed a full gut renovation. The bidding process HG&co was honestly second to none— there is so much value built into their bidding process alone. Aria (their designer) and Hermon (owner) both took the time to walk the property with us multiple times. They put together a detailed project estimate AND worked with us closely to create a conceptual floor plan. The process was clear and succinct. Towards the end of the bidding process, we met at their showroom and went through the pricing and floor plans in detail. I was extremely impressed with the whole team at HG&co, their use of technology for communication & project efficiencies, their commitment to quality at every step of the build process and Aria’s overall professionalism, knowledge & experience as an interior designer is notable and extremely valuable. We are very grateful for our experience! We highly recommend HG&co to anyone who is doing a remodel or renovation!
Price assessment: Reasonable price
Services: Home renovations, Home blueprint design creation
Response from the owner · 2 months ago
Sarah!. Thanks so much for the review. We love great Clients!
Michael Sweeney3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Working with HG&Co Home Improvement was an outstanding experience from start to finish. The entire structural and interior design phase was incredibly smooth, organized, and stress-free. Their team made the process easy to understand, communicated clearly throughout every step, and really took the time to bring our vision to life.
What stood out most was how collaborative and professional they were while still making the experience feel exciting and enjoyable. They offered great design ideas, paid attention to every detail, and ensured everything flowed seamlessly from concept to planning.
Holly Decongilio4 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
We ended up going with HG&Co Home Improvement after a few small issues around the house started adding up. During the first visit, they walked through everything with us and helped prioritize what actually needed attention instead of trying to tackle everything at once.
Once the work got going, the crew kept a steady pace and stayed organized, which made it easier to live around the project. They checked in when needed and didn’t leave us guessing about what was happening next.
By the time everything was wrapped up, the improvements felt solid and well thought out, and the whole process was a lot more manageable than we expected.
Liz Noyes1 reviewiTotal number of Google reviews Liz has written across all businesses on Google Maps, not just this one.
Great experience at HG&Co! I had a kitchen home repair; service was timely and the repairman was extremely professional and courteous. Excellent work product.
Price assessment: Great price
Services: Service not listed
Response from the owner · 9 months ago
Thank you, Liz! We’re so glad your kitchen repair went smoothly and that our technician was professional and courteous. We appreciate you noticing the timely service and quality of the work. It was a pleasure serving you and we look forward to helping with any future projects.
Phyllis PrycerLocal Guide · 12 reviewsiTotal number of Google reviews Phyllis has written across all businesses on Google Maps, not just this one.
Great company & service. Plus super expert with Traeger grill!!!
Price assessment: Not sure
Services: Service not listed
Response from the owner · 11 months ago
Thank you for your fantastic review! We're delighted to hear that you had a great experience with our service and expertise on Traeger grills. Your satisfaction is our top priority, and we appreciate your support.
Megan Smith3 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Love my new bathroom! The team, from my designer to project manager, were easy to work with and communicative. I lived in my home throughout the reno and all of the workers were respectful and kept the space clean. I would use HG again!
Response from the owner · a year ago
Thank you so much for your wonderful feedback, Megan! We're thrilled to hear that you love your new bathroom and that our team made the renovation process smooth and respectful. It's great to know that our commitment to communication and cleanliness made a positive impact during your project. We appreciate your support and look forward to working with you again in the future!
Jessica Carroll4 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
I had the pleasure of working with Herman and his team on two projects and I couldn’t be happier with the results. The first was a bathtub installation and retiling. I worked with the designer at the showroom to choose stunning, high-quality tile. The final result was beautiful and I was very impressed by their craftsmanship.
The second, larger project involved updating the exterior of my home. We dedicated ample time during the design phase to ensure we were aligned on my vision. The finished result exceeded my expectations — and looks even better than the renderings! HG&Co did an incredible job repainting the entire exterior and adding wood accents, giving the home a modern, refreshed look that is both stylish and inviting.
I enjoy working with Herman and his team. They are friendly, communicative, and committed to doing quality work the right way. Herman is upfront about costs and offers multiple options to help me stay within my budget.
I’m genuinely excited to work with Herman and his team again for my next project!
Services: Home renovations, Bathroom remodeling
Response from the owner · a year ago
Thank you for your wonderful feedback, Jessica! We're thrilled to hear that you had such a positive experience with both projects, and it's fantastic to know that the results exceeded your expectations. Our team takes great pride in delivering quality work while keeping communication open and ensuring alignment with your vision. We appreciate your trust in us and look forward to collaborating on your next project!
Cheryl EntrekinLocal Guide · 31 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Buddy and his crew have done an excellent job on my Mother's home: replaced sealant around exterior windows, replaced the roof, painted the interior (repairing seams first), replaced front porch railing, etc. Does great work and has a friendly and respectful crew. Highly recommend him for any job!
Price assessment: Reasonable price
Services: Home renovations, Roof installation, Service not listed
Response from the owner · a year ago
Thank you so much for your kind words, Cheryl! We truly appreciate your recommendation and are glad to hear that you were satisfied with the work we did on your Mother's home. Our team strives to provide excellent service and quality craftsmanship, and it's wonderful to know it made a positive impact. We look forward to working with you again in the future!
