Google reviewers rate Hi Sweetie Tea and Treats 4.7 out of 5 based on 178 reviews, with the owner responding to 97% of comments. Customers frequently praise the affordable pricing, cute decor, and availability of board games for socializing. Recurring themes include the variety of fruit teas and the soft texture of the boba. Common criticisms note that drinks often taste overly sweet even when reduced sugar is requested, while some report issues with interior heat and a lack of accessible restrooms.
Google rating: 4.7 out of 5 from 178 reviews (82% five-star).
Reviews on this page: 178 Google reviews (136 with written comments, 75 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 5, 2026.
Service: Bubble Tea Shop serving San Francisco, California.
Data from Google, last updated November 9, 2026.
Star ratings
178 Google reviews we collected
4.7of 5
5 stars14682%
4 stars2112%
3 stars53%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 136 written reviews
97%praise
Praise11497%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6454%
Price & value2118%
Would recommend1311%
Speed & response98%
Quality & results87%
Communication22%
Honesty & trust11%
What customers talk about
We read 136 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Super smooth texture, sweet fresh mango chunks, and the boba is always nice and chewy.”
“Such a cute space and a pretty good price for boba!”
“Highly recommend if you're looking for authentic Chinese dessert flavors.”
“Every flavor is great, good prices and fast service we got a bunch of different things and all were amazing”
“Amazing place and great service!”
“…nk has this thing inside the drink and still swimming around, that is horrible, we will never order again from this place.…”
“The owner is very welcoming and patiently explains why sometimes my requests might not work.”
People customers mention
Chinatown8 reviews
Sago4 reviews
Oreo3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I was captivated by the interior and the drinks didn’t disappoint! I ordered the strawberry smoothie and it’s just as cute as it looks on the menu :) there are games including Connect 4, card games they have that felt pretty inviting with our group of 4. It’s located in the middle of China town so you have endless options around you!!
J
Jessica He5 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Very nice cashier. Ordered peach oolong and mango jasmine milk teas which were very good and had actual fruit in them. Boba is on the softer, chewier side of what I've had. Fairly affordable and we enjoyed the games at the tables
A
Alan TLocal Guide · 228 reviewsiTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
The decor of the place was very cute with a very cute looking cup. The service was decent but the drink took a bit longer than expected. And the drink here was bit cheaper than other stores.
Response from the owner · a month ago
Thank you so much for your review, Sleepyhead! We will work harder and keep improving. Come back and see us soon. Cheers!
M
Mega2 reviewsiTotal number of Google reviews Mega has written across all businesses on Google Maps, not just this one.
Aloe Vera in the drink was sour and fizzy. Definitely expired. Milk tea was on the sweeter side
Response from the owner · a month ago
Hi Mega, sorry for disappointing you. You can always ask our friendly staff to remake or exchange the drink for you if you are not happy with your order. We will keep working hard and hope to see you again. Thanks!
B
Bethany H KimLocal Guide · 24 reviewsiTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Local suggested. Offers variety of boba and more. There are small board games you can play with and cute plushes and figures. Bobas are okay, pearls in boba is soft and not too sweet which I like. But it was hot inside. My group were walking a lot and expected cool inside but it was hot. Trash bin was full to overflow and well... I have to wait to order. Hope to use kiosk.
Response from the owner · a month ago
Thank you so much for your review, Bethany! We will work harder and keep improving. Come back and see us soon. Cheers!
R
R. TranLocal Guide · 617 reviewsiTotal number of Google reviews R. has written across all businesses on Google Maps, not just this one.
Hoped in on a whim. The strawberry slush and boba were SO GOOD.
Response from the owner · a month ago
Thank you so much for your review, Tran! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
H
Hana EstalillaLocal Guide · 480 reviewsiTotal number of Google reviews Hana has written across all businesses on Google Maps, not just this one.
I’m so pleased after trying this new place. When walking in I was first struck by the cutely decorated atmosphere. They also have board games at some of the tables and sell other merchandise. It’s a treat when a boba place does more than just sell boba, but also makes it a good place to rest/hang out/work as well.
I ordered a jasmine milk tea with boba at 50% sweetness. The base price was $4.50, which is so cheap. Boba topping was $0.75. My friend ordered a mango jasmine milk tea. They loved it, and I loved mine too. Will definitely return. Overall, 4/5.
Response from the owner · a month ago
Thank you so much for your review, Hana! We will work harder and keep improving. Come back and see us soon. Cheers!
L
LinaLocal Guide · 25 reviewsiTotal number of Google reviews Lina has written across all businesses on Google Maps, not just this one.
My go-to for fresh fruit drinks in the city! I love their avocado sago and mango drinks at 50% sweetness (though I prefer boba so I usually switch out the sago for boba). Super smooth texture, sweet fresh mango chunks, and the boba is always nice and chewy. I’m glad I live nearby so I can get my fix often 🤣 There is seating and board games inside, although it can get pretty warm.
Response from the owner · a month ago
Thank you so much for your review, Lina! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
