Window cleaning service · Rogers, AR · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty90−1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#127 of 219 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 42%
5.0★★★★★206 Google reviews · 24 photos
99%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Hi Tech Enterprises provides window cleaning, gutter maintenance, and power washing services with consistent punctuality, thoroughness, and professionalism. Reviewers highlight fair pricing, detailed communication, and the team's careful attention to property safety, such as protecting plants and securing pets. One criticism notes that door-to-door marketing materials were left scattered across driveways and lawns, causing local dissatisfaction despite the service quality.
Google rating: 5.0 out of 5 from 206 reviews (99% five-star).
Reviews on this page: 206 Google reviews (170 with written comments, 7 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 29, 2025.
Service: Window Cleaner serving Rogers, Arkansas.
Data from Google, last updated November 11, 2026.
Score profile vs other window cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.
Hi Tech EnterprisesWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hi Tech Enterprises: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hi Tech Enterprises: 96/100 on this factor. Category median: 97.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hi Tech Enterprises: 90/100 on this factor. Category median: 99.A
90
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hi Tech Enterprises: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hi Tech Enterprises: 79/100 on this factor. Category median: 85.B
79
Bar = this company · dark tick = category median.
Star ratings
206 Google reviews we collected
5.0of 5
5 stars20399%
4 stars10%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 170 written reviews
100%praise
Praise302100%
Complaints10%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results9632%
Staff & attitude8026%
Speed & response5017%
Would recommend4114%
Price & value186%
Communication114%
Honesty & trust72%
What customers talk about
We read 170 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Van and Alek did a great job cleaning our gutters and windows today, including window screens and tracks.”
“They were professional and courteous throughout their time in our home.”
“They were on time and worked diligently to complete the cleaning.”
“We highly recommend them and would hire them again in the future.”
“Amazing work, professional crew, and fair pricing, highly recommend!”
“He walked me through what he was going to do and pointed out how they use natural cleaners and also water down the plants before they start.”
“I had to leave the house for a little while & felt like they were very trustworthy.”
People customers mention
Van9 reviews
Alek4 reviews
Shane4 reviews
Chad4 reviews
Michael3 reviews
Chris3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hi Tech Enterprises for 6 kinds of job. Pick one to see what they paid and said.
DavidLocal Guide · 29 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Michael did a great job cleaning our windows. He took his time to do the job right. We are so happy with your service.
LLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Van and Alek did a great job cleaning our gutters and windows today, including window screens and tracks. They were professional and courteous throughout their time in our home. We highly recommend them and would hire them again in the future.
ScottLocal Guide · 123 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We shopped a handful of crews and Hi Tech was the most knowledgeable and professional. Van was super pro and courteous from start to finish. He walked me through what he was going to do and pointed out how they use natural cleaners and also water down the plants before they start. He also taped all our outlets and…
Terri5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We are so pleased with the work done today by Van and Shane! They were on time and worked diligently to complete the cleaning. I appreciated their professionalism and friendliness. I would definitely recommend them to friends and family!! Thank you Hi Tech Enterprises for your service to the community.
Teresa4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
We have been using Hi Tech Enterprises for several years now to keep our house and windows looking sharp. They do a fantastic job and are highly dependable. I don’t even have to be home for them to clean my windows from the inside. They are completely trust worthy. Sometimes that is hard to fine. But, these guys are it!
Gary3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Van, Shane & Alec did a great job. They cleaned storm debris from the back side of our house, cleaned the gutters, and power washed the deck, driveway and sidewalks. They did a wonderful job and they were professional and very nice.
Van and Alek did a great job cleaning our gutters and windows today, including window screens and tracks. They were professional and courteous throughout their time in our home. We highly recommend them and would hire them again in the future.
Scott SchroenLocal Guide · 123 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
We shopped a handful of crews and Hi Tech was the most knowledgeable and professional. Van was super pro and courteous from start to finish. He walked me through what he was going to do and pointed out how they use natural cleaners and also water down the plants before they start. He also taped all our outlets and outdoor speakers to keep them water free.
Don't hire just any power wash crew, Hi Tech understand you can't simply blast away the mildew which can push water into your house. Instead they "soft wash" which takes longer but provides a proper cleaning.
Five shiny stars for Hi Tech and to their lead washer, Van.
Terri Speer5 reviewsiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
We are so pleased with the work done today by Van and Shane! They were on time and worked diligently to complete the cleaning. I appreciated their professionalism and friendliness. I would definitely recommend them to friends and family!! Thank you Hi Tech Enterprises for your service to the community.
Response from the owner · 2 years ago
Thank you so much for your wonderful review! We’re thrilled to hear that Van and Shane provided you with such a positive experience. They take great pride in delivering professional and friendly service, and we're glad that it shows. We truly appreciate your recommendation and your kind words about our commitment to the community. We look forward to serving you again in the future!
Teresa Cowan4 reviewsiTotal number of Google reviews Teresa has written across all businesses on Google Maps, not just this one.
We have been using Hi Tech Enterprises for several years now to keep our house and windows looking sharp. They do a fantastic job and are highly dependable. I don’t even have to be home for them to clean my windows from the inside. They are completely trust worthy. Sometimes that is hard to fine. But, these guys are it!
Response from the owner · 7 years ago
We always appreciate the work. Thanks For being a loyal customer!
Gary Aaron3 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Van, Shane & Alec did a great job. They cleaned storm debris from the back side of our house, cleaned the gutters, and power washed the deck, driveway and sidewalks. They did a wonderful job and they were professional and very nice.
Response from the owner · 2 years ago
Thank you so much for your fantastic review, Gary! We're delighted to hear that you had such a positive experience with our softwashing and power washing services.
Paco Jacobs5 reviewsiTotal number of Google reviews Paco has written across all businesses on Google Maps, not just this one.
Thank you for the excellent review, Paco! We’re glad to hear you had a positive pressure washing experience with our team. We look forward to serving you again this fall. Have a fantastic summer!
Yia Vue4 reviewsiTotal number of Google reviews Yia has written across all businesses on Google Maps, not just this one.
I would like to thank Van for going beyond, working overnight, at First Security Bank in Bella Vista. He's was very professional, and performed an outstanding service. His approach to soft washing, pressure cleaning, and window cleaning deserves some recognition. Thanks for your hard work and your services!
Response from the owner · 2 years ago
Thank you, Yia, for the wonderful feedback! We're thrilled to hear that Van's dedication and professionalism made a positive impact. His commitment to going above and beyond with soft washing, pressure cleaning, and window cleaning is what we strive for at Hi Tech Enterprises. We'll be sure to pass along your recognition to him. We appreciate your kind words and look forward to serving you again in the future!
Cindy Holt4 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
I give them a 5 star rating. They arrived on time and went right to work and finished in under the time I was told. Did a fantastic job. They are also insured and very reasonably priced. I will use them again,
Services: Interior & exterior window cleaning
Response from the owner · Edited 2 years ago
Hi Cindy, thank you so much for your 5-star rating! We're thrilled to hear that our powerwashing team arrived on time, completed the job efficiently, and exceeded your expectations. It's great to know that our insurance coverage and reasonable pricing were also a positive part of your experience. We look forward to working with you again in the future! Thanks for choosing Hi Tech Enterprises!
Ryan Mantooth5 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
They did a great job with pressure washing and window cleaning
Response from the owner · 2 years ago
Thank you for the great review, Ryan! We’re thrilled to hear that you’re pleased with our pressure washing and window cleaning services. If you need anything else in the future, feel free to reach out. We look forward to serving you again!
