Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
High Caliber Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

High Caliber Mechanical

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 242 Google reviews

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Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Caliber Mechanical is better than 95% of air duct cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Caliber Mechanical is better than 96% of air duct cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Caliber Mechanical is better than 85% of air duct cleaning services.A
85

Reviews for your job

Customers hired High Caliber Mechanical for 8 kinds of job.

High Caliber Mechanical for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$26–$251
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “A/C system maintenance”

ZakLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I called in the morning to try to get my air fixed. In 30 min they were at my door and starting to fix it. The guys that came were super nice and efficient and left me with a working AC. Couldn’t ask for better service.

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robby did a great job. He was very kind about coming and fixing the job quickly.

Paid $400–500Reasonable priceHVAC system maintenanceA/C system maintenanceInstall thermostat
Ronnie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Did a great job very professional and respectful.

Paid $500–600A/C system maintenance
ShawnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

An extremely professional and reliable family owned business. The service was flawless from the beginning. The company is prompt and employees are professional in all services. Their pricing is fair and respectable. On top of yearly services, they just completed replacing my HVAC duct system. Professional while on…

Great priceHVAC system repairA/C system maintenanceHVAC duct & vent repair
Leah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

High Caliber is hands down always the best with the most caring employees! Josh went above and beyond with our HVAC unit repair, ensuring that our warranty was still valid and that the needed part was in stock and installed right away! He was extremely nice and informative. We appreciate the High Caliber team!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional, honest and kind is how I describe our experience with High Caliber technicians. The whole process and response when I called for help with my AC is unmatched! I called, the phone was answered and the appointment made for the next day. All efficient and simple. They were on time and I received txts…

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Zachary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great Business with a LARGE feel for the HVAC market

A/C system maintenanceHVAC system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Charity4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our upstairs air went out on a 3day holiday weekend! Our upstairs was 89. Chris was out of town until midnight, but was here by 1045 the next morning to help us get air! Within 10mins he had it fixed!! Highly recommend High Caliber for all your service needs.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Hunter were awesome to work with! What was suppose to be a simple repair became much larger when water was found backed up into our duct system. They acted swiftly and efficiently and had all repairs compete within a couple hours! I couldn’t be more pleased with the service I received and they will have all of my business in the future!

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m beyond happy about the quality of product & service I received from High Caliber Mechanical. They not only came when they said they’d come & did what they said they’d do (which is rare these days) but did excellent work as well. Their knowledge at every point was impressive. I’ve seen an immediate reduction in…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Josh3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Punctuality+ Quality+ Professionalism

Price

$529+23% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 41%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair58$148–$642
HVAC system maintenance41$54–$581
A/C system repair18$158–$730
Install AC16$2.1k–$4.3k
A/C system maintenance13$26–$251
HVAC duct & vent repair12$276–$771
Install thermostat11—
Heating system installation10$1.2k–$2.8k

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