Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
High Caliber Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

High Caliber Mechanical

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 242 Google reviews

📞 Call (256) 595-2006Request a call backWebsite ↗

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Caliber Mechanical is better than 95% of air duct cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Caliber Mechanical is better than 96% of air duct cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Caliber Mechanical is better than 85% of air duct cleaning services.A
85

Reviews for your job

Customers hired High Caliber Mechanical for 8 kinds of job.

High Caliber Mechanical for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$730
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “A/C system repair”

HansLocal Guide · 334 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They did a great job on both of our houses. I give friends that ask who does my service the company’s name and phone number.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system repair
Horace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent people to work with! I dealt with Matt and his guys, wonderful and responsive people. I am a little old school and when i call i like to talk to a person and/or get a call back promptly. They do this every day. Very fair price and easy to work with

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceA/C system repair
ZakLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I called in the morning to try to get my air fixed. In 30 min they were at my door and starting to fix it. The guys that came were super nice and efficient and left me with a working AC. Couldn’t ask for better service.

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
Stephanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They did a great job!! I’m out of town and they were able to get out there quickly and fix it. Highly recommend!!

A/C system repair+ Responsiveness+ Quality+ Professionalism
CaseyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robbie arrived on time and fixed the unit’s problem. We also discussed a future unit replacement and options about windows and other energy efficiency options we were considering.

Paid $200–300Great priceHVAC system repairA/C system repair
Leah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

High Caliber is hands down always the best with the most caring employees! Josh went above and beyond with our HVAC unit repair, ensuring that our warranty was still valid and that the needed part was in stock and installed right away! He was extremely nice and informative. We appreciate the High Caliber team!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were on time very courteous done a fantastic job

HVAC system maintenanceA/C system repair
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My A/C stopped working over night. Made the call the next morning and they were able to come out same day and get us back cooling it up. 10/10 recommend!!!!

A/C system repair+ Responsiveness+ Quality+ Professionalism
Haley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Amazing customer service! My ac motor went out and they were here very prompt and on-time! And did a fantastic job! Thank you guys for working hard!

A/C system repair+ Responsiveness+ Punctuality+ Quality
PaulaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Matt came and was very professional explained everything he was doing or did and I was well pleased he got it fixed in no time amazing job!

A/C system repair+ Responsiveness+ Punctuality+ Quality
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Hunter were awesome to work with! What was suppose to be a simple repair became much larger when water was found backed up into our duct system. They acted swiftly and efficiently and had all repairs compete within a couple hours! I couldn’t be more pleased with the service I received and they will have all of my business in the future!

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m beyond happy about the quality of product & service I received from High Caliber Mechanical. They not only came when they said they’d come & did what they said they’d do (which is rare these days) but did excellent work as well. Their knowledge at every point was impressive. I’ve seen an immediate reduction in…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Josh3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Quality+ Professionalism
Jessica10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Heating system maintenanceInstall thermostatA/C system repair+ Responsiveness+ Punctuality+ Quality
HeatherLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system repair

Price

$529+23% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 41%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair58$148–$642
HVAC system maintenance41$54–$581
A/C system repair18$158–$730
Install AC16$2.1k–$4.3k
A/C system maintenance13$26–$251
HVAC duct & vent repair12$276–$771
Install thermostat11—
Heating system installation10$1.2k–$2.8k

Compare with

All Around Heating & Cooling logoAll Around Heating & CoolingExperts Score 100Cullman · 5.00★Cullman Heating & Air - HVAC Contractor logoCullman Heating & Air - HVAC ContractorExperts Score 99Cullman · 5.00★Southeastern Kitchen Exhaust Cleaning logoSoutheastern Kitchen Exhaust CleaningExperts Score 98Cullman · 5.00★