Experts Reviews · Company report
High Caliber Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

High Caliber Mechanical

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 242 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Caliber Mechanical is better than 95% of air duct cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Caliber Mechanical is better than 96% of air duct cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Caliber Mechanical is better than 85% of air duct cleaning services.A
85

Reviews for your job

Customers hired High Caliber Mechanical for 8 kinds of job.

High Caliber Mechanical for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$581
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “HVAC system maintenance” · showing 40

deb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I called last night asking for next possible appointment as my air had stopped. They offered to come out last night and I let them know I was good . They called to let me know they were on their way and arrived promptly. They diagnosed quickly and were two perfect gentleman. It’s all good now and I’m extremely satisfied

Paid $400–600Great priceHVAC system repairHVAC system maintenance
billie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent service. Very prompt, even just for a maintenance call.

Paid $500–600Reasonable priceHVAC system maintenance
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Aaron was very knowledgeable and helpful. All of my concerns were addressed. High Caliber kept me very well informed.

Paid $200–400Reasonable priceHVAC system maintenance
Kage12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely wonderful called Monday came out the next day even think was out of town found a bunch of stuff wrong and fixed it the right way will definitely be using them again

Great priceHVAC system repairHVAC system maintenance
HansLocal Guide · 334 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They did a great job on both of our houses. I give friends that ask who does my service the company’s name and phone number.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system repair
Reagan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Aaron was awesome! Definitely recommend them!

Great priceHVAC system maintenance
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robbie was a really nice guy and was the most knowledgeable Technician I've been around and up to speed on his equipment.

Paid $200–400Reasonable priceHVAC system maintenance
Horace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent people to work with! I dealt with Matt and his guys, wonderful and responsive people. I am a little old school and when i call i like to talk to a person and/or get a call back promptly. They do this every day. Very fair price and easy to work with

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceA/C system repair
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We use High Caliber for our medical office. They always show up on time, are professional and courteous. Matt and Zach do a great job with keeping all 10 of our units in good working order so patients, staff and providers are cool in the summer and warm in the winter. We would not entrust anyone else but High Caliber.

Paid $200–300Great priceHVAC system repairHVAC system maintenanceHVAC duct & vent cleaning
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Would highly recommend High Caliber Mechanical .Robbie and his assistant were great repairing my AC.Couldn’t ask for better service than them.

Paid $800–1,000Great priceHVAC system repairHVAC system maintenance
Vincent8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

High Caliber Mechanical checks all the boxes and offer a top notch service thanks to an experienced and friendly staff that you can trust. No drama, only results at the right price.

HVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robby did a great job. He was very kind about coming and fixing the job quickly.

Paid $400–500Reasonable priceHVAC system maintenanceA/C system maintenanceInstall thermostat
shmorpieLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Aaron was very thorough, diligent, and explained everything he was doing as he went. Very much appreciated!

Paid $100–200Reasonable priceHVAC system maintenance
Gina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent experience. Very satisfied with the work they done. Highly recommend!!

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenance
Benji6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I called and they got someone out same dat! He not only got us fixed but at a great price. Made us very aware of the situation and knowledgeable of further steps needed. Very respectful and professional.10 out of 10!

Paid $800–900Great priceHVAC system repairHVAC system maintenance
Connie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Speedy and Excellent Service.

Great priceHVAC system maintenance
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Two very nice and knowledgeable young men. It was a pleasure to have them here.

Paid $100–200Reasonable priceHVAC system maintenance
Johnny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Good customer service will use again! They guys was Polite.Good service ask if anything else for they left. 👍

Paid $100–200Great priceHVAC system maintenanceHVAC duct & vent repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Serviceman got out quickly and very professional.

Paid $300–400Reasonable priceHVAC system maintenance
Leah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

High Caliber is hands down always the best with the most caring employees! Josh went above and beyond with our HVAC unit repair, ensuring that our warranty was still valid and that the needed part was in stock and installed right away! He was extremely nice and informative. We appreciate the High Caliber team!

HVAC system repairHVAC system maintenanceA/C system maintenance+ Responsiveness+ Punctuality+ Quality
BeccaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris Dover at high-caliber is down to earth and goes above and beyond for his clients. I had to call him just the other day because the Ac drain was clogged and he put a sensor on it to prevent it from over flowing like it previously did. Now I don't have to worry about it leaking everywhere when it's clogged and…

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding job installing our new ductwork. Very professional and the tech’s did a good job.

HVAC system maintenanceHVAC duct & vent repairHeating system installation+ Responsiveness+ Punctuality+ Professionalism
Zachary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great Business with a LARGE feel for the HVAC market

A/C system maintenanceHVAC system maintenanceService not listed+ Responsiveness+ Punctuality+ Quality
Jerry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were on time very courteous done a fantastic job

HVAC system maintenanceA/C system repair
Cody2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

High Caliber arrived on time. They were professional and knowledgeable. Very responsive and easy to work with.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
KerryLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cant possibly describe this experience more accurate than to just simply say it was top notch customer service. You cant get anything better than these guys. I call and they get on it.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable and professional.

HVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Brianna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and all of his employees are very professional and do quality work! They are very knowledgeable. Highly recommend

HVAC system maintenance
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m beyond happy about the quality of product & service I received from High Caliber Mechanical. They not only came when they said they’d come & did what they said they’d do (which is rare these days) but did excellent work as well. Their knowledge at every point was impressive. I’ve seen an immediate reduction in…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Ronny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceHVAC system maintenance
AaronLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $100–200Great priceHVAC system maintenance
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceHVAC system maintenance
Louisea year ago★★★★★

Rating only, no written review.

Paid $1–100Reasonable priceHVAC system maintenance
RonnieEdited a year ago★★★★★

Rating only, no written review.

HVAC system maintenance
Josh3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Scott3 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC system repair+ Punctuality+ Professionalism
Billy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Professionalism
Janel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
KevinEdited 4 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Show more HVAC system maintenance reviews (1 more) →

Price

$529+23% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 41%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair58$148–$642
HVAC system maintenance41$54–$581
A/C system repair18$158–$730
Install AC16$2.1k–$4.3k
A/C system maintenance13$26–$251
HVAC duct & vent repair12$276–$771
Install thermostat11—
Heating system installation10$1.2k–$2.8k

Compare with