Experts Reviews · Company report
High Caliber Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

High Caliber Mechanical

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 242 Google reviews

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Caliber Mechanical is better than 95% of air duct cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Caliber Mechanical is better than 96% of air duct cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Caliber Mechanical is better than 85% of air duct cleaning services.A
85

Reviews for your job

Customers hired High Caliber Mechanical for 8 kinds of job.

High Caliber Mechanical for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.58
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$642
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 58 Google reviews tagged “HVAC system repair” · showing 20

Samuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

High Caliber has done an exceptional job maintaining my home A/C unit even though they were not the company who installed it. I appreciate there promptness when called and professionalism once they arrived. Great company to do business with. Thank You.

Paid $1–200Reasonable priceHVAC system repair
deb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I called last night asking for next possible appointment as my air had stopped. They offered to come out last night and I let them know I was good . They called to let me know they were on their way and arrived promptly. They diagnosed quickly and were two perfect gentleman. It’s all good now and I’m extremely satisfied

Paid $400–600Great priceHVAC system repairHVAC system maintenance
Tinna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cindy and Matt was very responsive to our call and Matt quickly came out to trouble shoot our HVAC unit and had it back on quickly. We would definitely call High Caliber again.

Reasonable priceHVAC system repair
Barry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Matt is great. He diagnosed the issue right away and made needed repairs and tested unit to make sure there was no other issues before leaving.

Paid $400–600Not sureHVAC system repair
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Incredible . I called and then I got a little inpatient so I called again . The owner of the company came out within 5 min and repaired my unit and charged me nothing for the trouble 20 min later another one of his technician showed up to make sure everything was good and I was satisfied . No one else does that I…

Paid $1–200Great priceHVAC system repair
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Good job fast excellent service, thank you

Customer photo from Greg's review
Paid $1,200–1,400Reasonable priceHVAC system repair
Connie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Explained the problem and repaired in one visit. Very professional.

Paid $400–600Reasonable priceHVAC system repair
Kage12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely wonderful called Monday came out the next day even think was out of town found a bunch of stuff wrong and fixed it the right way will definitely be using them again

Great priceHVAC system repairHVAC system maintenance
HansLocal Guide · 334 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They did a great job on both of our houses. I give friends that ask who does my service the company’s name and phone number.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Outstanding job by these guys, they came out when they said they would, provided a fair price and estimate and delivered on what they said they were going to do. Highly recommend ‼️

Paid $2,000+Great priceHVAC system repair
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Customer service was top notch and tech was very knowledgeable. They went above and beyond to get my ac back going asap. Would definitely recommend!

Paid $1–200Reasonable priceHVAC system repair
DavidLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Austin and everyone I spoke with was very helpful and professional.

Paid $400–600Great priceHVAC system repair
Horace4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent people to work with! I dealt with Matt and his guys, wonderful and responsive people. I am a little old school and when i call i like to talk to a person and/or get a call back promptly. They do this every day. Very fair price and easy to work with

Paid $2,000+Great priceHVAC system repairHVAC system maintenanceA/C system repair
Mick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tech was on time addressed the issue

HVAC system repair
Johnny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I would not recommend this company. They installed 2 units and one unit went down 3 weeks after we moved in. They scheduled a warranty service and then stated the charges were not covered under warranty. With this being a new install, their work should have been covered even for a drain. The service technician was…

HVAC system repair
SJ9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our tech Aaronwas on time, very friendly and knowledgeable. Our unit was up & running before Aaron left.

Paid $200–400Reasonable priceHVAC system repair
Cameron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

High Caliber is always prompt, professional, and helpful!

HVAC system repair
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We use High Caliber for our medical office. They always show up on time, are professional and courteous. Matt and Zach do a great job with keeping all 10 of our units in good working order so patients, staff and providers are cool in the summer and warm in the winter. We would not entrust anyone else but High Caliber.

Paid $200–300Great priceHVAC system repairHVAC system maintenanceHVAC duct & vent cleaning
Veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The technician was quick and explained everything. He even gave me tips on how to help maintain my ac unit.

Paid $200–400Reasonable priceHVAC system repair
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Would highly recommend High Caliber Mechanical .Robbie and his assistant were great repairing my AC.Couldn’t ask for better service than them.

Paid $800–1,000Great priceHVAC system repairHVAC system maintenance

Show more HVAC system repair reviews (38 more) →

Price

$529+23% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 41%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair58$148–$642
HVAC system maintenance41$54–$581
A/C system repair18$158–$730
Install AC16$2.1k–$4.3k
A/C system maintenance13$26–$251
HVAC duct & vent repair12$276–$771
Install thermostat11—
Heating system installation10$1.2k–$2.8k

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