Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
High Caliber Mechanical logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

High Caliber Mechanical

Cullman, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 28 air duct cleaning services · 5.0★ from 242 Google reviews

📞 Call (256) 595-2006Request a call backWebsite ↗

Report card

Percentile vs other air duct cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Caliber Mechanical is better than 95% of air duct cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Caliber Mechanical is better than 96% of air duct cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Caliber Mechanical is better than 100% of air duct cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.High Caliber Mechanical is better than 85% of air duct cleaning services.A
85

Reviews for your job

Customers hired High Caliber Mechanical for 8 kinds of job.

High Caliber Mechanical for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9

All 10 Google reviews tagged “Repair HVAC”

Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Entire HVAC system went out and needed replaced. They responded quickly and was able to get everything replaced within a few days. They even installed a temporary ac unit to keep my daughter's room cool. Very professional people and very knowledgeable.

Paid $1,000+Not sureHVAC system repairHeating system installationInstall thermostat
BeccaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris Dover at high-caliber is down to earth and goes above and beyond for his clients. I had to call him just the other day because the Ac drain was clogged and he put a sensor on it to prevent it from over flowing like it previously did. Now I don't have to worry about it leaking everywhere when it's clogged and…

HVAC system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional, honest and kind is how I describe our experience with High Caliber technicians. The whole process and response when I called for help with my AC is unmatched! I called, the phone was answered and the appointment made for the next day. All efficient and simple. They were on time and I received txts…

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
Nick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It’s July 4th 9:00 AM and our Air Conditioner stops cooling, what a perfect time right? Called Chris and he was at the house around 12 and had our Air Conditioner up and running in no time. Chris thank you so much and I appreciate you showing up as quick as you did! Very professional and very nice! I will be using…

Repair HVAC+ Responsiveness+ Punctuality+ Quality
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Hunter were awesome to work with! What was suppose to be a simple repair became much larger when water was found backed up into our duct system. They acted swiftly and efficiently and had all repairs compete within a couple hours! I couldn’t be more pleased with the service I received and they will have all of my business in the future!

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
George3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were very professional and it didn't cost as much as I thought it would. Great guys

Repair HVAC+ Responsiveness+ Punctuality+ Quality
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’m beyond happy about the quality of product & service I received from High Caliber Mechanical. They not only came when they said they’d come & did what they said they’d do (which is rare these days) but did excellent work as well. Their knowledge at every point was impressive. I’ve seen an immediate reduction in…

A/C system maintenanceHVAC duct & vent cleaningDuctless heating & A/C services+ Responsiveness+ Punctuality+ Quality
Josh3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceDuctless heating & A/C servicesHeating system maintenance+ Responsiveness+ Punctuality+ Quality
chelsie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Punctuality+ Quality+ Professionalism
Christa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Repair HVAC+ Responsiveness+ Punctuality+ Quality

Price

$529+23% vs typical air duct cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 49%Reasonable 41%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair58$148–$642
HVAC system maintenance41$54–$581
A/C system repair18$158–$730
Install AC16$2.1k–$4.3k
A/C system maintenance13$26–$251
HVAC duct & vent repair12$276–$771
Install thermostat11—
Heating system installation10$1.2k–$2.8k

Compare with

All Around Heating & Cooling logoAll Around Heating & CoolingExperts Score 100Cullman · 5.00★Cullman Heating & Air - HVAC Contractor logoCullman Heating & Air - HVAC ContractorExperts Score 99Cullman · 5.00★Southeastern Kitchen Exhaust Cleaning logoSoutheastern Kitchen Exhaust CleaningExperts Score 98Cullman · 5.00★