Mental health clinic · Lake Havasu City, AZ · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%98+30.2Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 8 psychologistsiPosition by Experts Score among all companies we track in this category. · better than 86%
5.0★★★★★11 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 11 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate High Desert Counseling and Consulting five stars based on eleven reviews, noting that the owner has not replied to any comments. Clients describe the counseling services as calm, professional, and non-judgmental, emphasizing effective communication and the provision of practical coping tools for issues like anxiety and relationship challenges. The facility is noted for being clean and inviting, with no recurring criticisms identified in the available feedback.
Google rating: 5.0 out of 5 from 11 reviews (100% five-star).
Reviews on this page: 11 Google reviews (10 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: June 10, 2026.
Service: Psychologist serving Lake Havasu City, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other psychologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyPsychologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.High Desert Counseling and Consulting: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.High Desert Counseling and Consulting: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.High Desert Counseling and Consulting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
11 Google reviews we collected
5.0of 5
5 stars11100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 10 written reviews
100%praise
Praise16100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
4topics
Would recommend744%
Staff & attitude638%
Honesty & trust213%
Communication16%
What customers talk about
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I am incredibly grateful for her support and guidance and would highly recommend Brooke to anyone looking for a therapist who truly cares about her clients.”
“She is compassionate, insightful, and knows when to listen, when to challenge me, and when to help me see things from a different perspective.”
“From the very beginning, she created a safe, welcoming space where I felt comfortable being honest and vulnerable.”
“Brooke makes me feel calm and listened to.”
People customers mention
Brooke4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DeannaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brooke has been one of the most positive influences in my life. From the very beginning, she created a safe, welcoming space where I felt comfortable being honest and vulnerable. She is compassionate, insightful, and knows when to listen, when to challenge me, and when to help me see things from a different…
NicoleLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brooke makes me feel calm and listened to. Her space is clean and inviting as well. I highly recommend for those needing some help with their mental health!
Roni17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brook is very calm and listens really well. She always gives excellent feedback . I never feel judged.
Jena4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Brooke is one of the most grounded and humble humans I have ever known. She listens so intently, and is extremely thoughtful in her responses. She cares deeply about others, and that care is felt in every interaction. I highly recommend her!
Kim7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I find Brooke to be so approachable and a sincere listener. She is very professional even as she is comfortably personal with her attention. I got a feeling that she cares and respects what I share.
I highly recommend her.
Kim S.Fitzgerald
BrianaLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I know Brooke to be incredibly calm and centered. She is a truly excellent listener who pays close attention and makes me feel heard. I'm also impressed by the depth of her knowledge and the wide range of therapeutic tools she has at her disposal. I would confidently recommend her to anyone looking for a thoughtful, well-equipped therapist.
Brooke has been one of the most positive influences in my life. From the very beginning, she created a safe, welcoming space where I felt comfortable being honest and vulnerable. She is compassionate, insightful, and knows when to listen, when to challenge me, and when to help me see things from a different perspective. Through our work together, I’ve gained confidence, healthier coping skills, and a much better understanding of myself. I am incredibly grateful for her support and guidance and would highly recommend Brooke to anyone looking for a therapist who truly cares about her clients.
Nicole HeckmanLocal Guide · 16 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Brooke makes me feel calm and listened to. Her space is clean and inviting as well. I highly recommend for those needing some help with their mental health!
Roni Heckman17 reviewsiTotal number of Google reviews Roni has written across all businesses on Google Maps, not just this one.
Brooke is one of the most grounded and humble humans I have ever known. She listens so intently, and is extremely thoughtful in her responses. She cares deeply about others, and that care is felt in every interaction. I highly recommend her!
Kim Fitzgerald7 reviewsiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
I find Brooke to be so approachable and a sincere listener. She is very professional even as she is comfortably personal with her attention. I got a feeling that she cares and respects what I share.
I highly recommend her.
Kim S.Fitzgerald
Briana SchultzLocal Guide · 58 reviewsiTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
I know Brooke to be incredibly calm and centered. She is a truly excellent listener who pays close attention and makes me feel heard. I'm also impressed by the depth of her knowledge and the wide range of therapeutic tools she has at her disposal. I would confidently recommend her to anyone looking for a thoughtful, well-equipped therapist.
Heather Lezon12 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
A therapist for me is someone who has actually been through situations and come out on the other side. Brooke is the therapist who has been through many life challenges and each day grows into a better version of herself. I want real life, not just clinical information when I see a therapist. Brooke has real-life experiences and an amazingly kind and patient heart to help you walk through yours.
B MLocal Guide · 21 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
Brooke is an outstanding therapist. A compassionate, honest, and very good listener who can provide solutions and help you move forward in life. You need a therapist like Brooke Her presence is calm, soothing, and you will leave your session with a plan and the confidence to move forward on that plan. Just can't say enough good things about her and her therapy.
Andrea Mutascio Mills5 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Brooke is a very skilled, compassionate, and therapeutic therapist. She has helped me tremendously over the years with managing postpartum depression and anxiety and hormonal mood changes as well as counseling my husband and I together at times when we need it. She is a wonderful listener and gives practical tools to help with my coping skills and strategies to help continue my relationship in a healthy manner. I highly recommend Brooke. Couldn't have gotten through the last 4 years of my life without her!
Brittany Harker2 reviewsiTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
