Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers consistently praise High Mark Construction for punctual roof installations, efficient work crews, and thorough communication throughout the project. Many reviewers highlight the company's assistance with insurance claims, noting that staff members provided regular updates, clear explanations, and prompt responses to inquiries. While the majority of feedback is positive, some critics report a lack of follow-up service after payment, specifically regarding minor repairs or unresolved issues like damaged gutter components.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
363 Google reviews we collected
Phrases our text analysis found in 345 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 345 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Chase was knowledgeable and friendly, working with our insurance to get our roof repaired as quickly as possible.”
“He’s the ultimate professional and made things so easy and smooth, definitely would recommend him to others!”
“Wouldn't recommend.”
“We are grateful for their dedication and excellent service and would gladly recommend High Mark Construction to others.”
“Peter helped get my damaged roof replaced and facilitated additional payout for interior damages.”
“Thank you High Mark Construction for installing my new roof in such a timely manner.”
“He communicated each step of the way and was very professional.”
“His professionalism, transparency, and dedication made a potentially stressful home project completely hassle-free.”
“So he gave us a great deal on our new roof reach out to him for your great deal.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired High Mark Construction for 8 kinds of job. Pick one to see what they paid and said.
Thank you High Mark Construction for installing my new roof in such a timely manner. Adam was super helpful and professional.
Really great experience! Chase was knowledgeable and friendly, working with our insurance to get our roof repaired as quickly as possible. He communicated each step of the way and was very professional. Can’t recommend high mark enough!
High Mark completed a great roof installation for my wife and I on our home. The job from start to finish was completed without delays. Our Project Manager, Brandon Gentry, worked with our insurance company and their inspector and made the insurance approval go quickly and smoothly. Now we have a new roof to…
Had my roof replaced in September. Worked with Chase he was excellent. Explained the whole process clearly. Did everything he stated he would do. Had the job done on time. Would use HighMark again in the future.
First class from beginning to end. From the moment, Chase Ericson arrived at our home to point of last contact he took control and assisted in essential ways with obtaining full coverage of insurance for the replacement roof. He made life easy and less scary. Can’t speak highly enough of him and the experience with Highmark.
Chase with High Mark went above and beyond to ensure that all went well with my new roof. Very professional and reliable. Would highly recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 156 | $11k–$18k |
| Roof repair | 10 | $784–$12k |
| Home repairs | 8 | — |
| Roof repair for storm & wind damage | 8 | $1.6k–$12k |
| Roof inspection | 8 | — |
| Window installation | 4 | — |
| Skylight installation | 3 | — |
| General construction | 3 | — |
5.0 ★★★★★ 363 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you High Mark Construction for installing my new roof in such a timely manner. Adam was super helpful and professional.
Really great experience! Chase was knowledgeable and friendly, working with our insurance to get our roof repaired as quickly as possible. He communicated each step of the way and was very professional. Can’t recommend high mark enough!
High Mark completed a great roof installation for my wife and I on our home. The job from start to finish was completed without delays. Our Project Manager, Brandon Gentry, worked with our insurance company and their inspector and made the insurance approval go quickly and smoothly. Now we have a new roof to enjoy and our insurance company covered the cost without any issues. Thank you Brandon and High Mark! We are happy to recommend you to family and friends!
Had my roof replaced in September. Worked with Chase he was excellent. Explained the whole process clearly. Did everything he stated he would do. Had the job done on time. Would use HighMark again in the future.
First class from beginning to end. From the moment, Chase Ericson arrived at our home to point of last contact he took control and assisted in essential ways with obtaining full coverage of insurance for the replacement roof. He made life easy and less scary. Can’t speak highly enough of him and the experience with Highmark.
Chase with High Mark went above and beyond to ensure that all went well with my new roof. Very professional and reliable. Would highly recommend.
Working with Chase made the process effortless
We hired High Mark Construction to inspect and repair our roof following a storm, and we were very pleased with their professional service. A special thanks to Chase Erickson, who went above and beyond by visiting our home at least three times to inspect the roof and promptly providing photographs whenever our insurance company requested them. Chase was also very friendly and courteous, and we truly appreciated his professionalism and strong work ethic. We are grateful for their dedication and excellent service and would gladly recommend High Mark Construction to others.
It was amazing working with Chase! He’s the ultimate professional and made things so easy and smooth, definitely would recommend him to others! He handled everything I needed with great attention to detail!
Chase was amazing! He came out looked at my roof and identified and explained problems to me. He walked me through the process and we got our new roof installed in a timely fashion! Would recommend him to anyone asks!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
