Customers describe the installation of composite decks, patios, and pergolas, highlighting punctual arrivals, thorough cleanup, and reasonable pricing. Recurring themes include responsive communication, professional team conduct, and adherence to agreed-upon budgets and timelines. One criticism notes that a customer reported warped railing boards that were not repaired despite multiple follow-up attempts.
Google rating: 4.8 out of 5 from 26 reviews (96% five-star).
Reviews on this page: 26 Google reviews (24 with written comments, 3 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 23, 2026.
Service: Playset Installation Service serving Huntersville, North Carolina.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
4.8
★★★★★
26 reviews on Google
5★25
4★0
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They finished up in less than 24 hours & were very professional.”
“On-time, on budget & cleaned up thoroughly afterward.”
“I called Wes & he came to our house the next day & gave us a quote to repair our dock.”
“The Communication is great they are trustworthy reliable and respectful.”
“Wes has a great crew working for him and I highly recommend them for your next outdoor living project.”
“The quote was reasonable and his team began work 3 days later.”
“Very honest and genuine also take pride in their work.”
People customers mention
Wes5 reviews
Priddy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Donald Dobrzynski8 reviewsiTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
We had a new Trex deck and Trex aluminum railing installed by Higher Ground Outdoor Living. Wes Priddy and his team are professionals for all Outdoor projects. They completed my deck in 1 1/2 days. They showed up early in the morning and worked until it got dark. Finished steps and Trex Aluminum railing the next morning. They are exceptional just like all of the past reviews.
If you need an Outdoor project give Wes Priddy a call. He is located in Cornelius NC
joe smith6 reviewsiTotal number of Google reviews joe has written across all businesses on Google Maps, not just this one.
I called Wes & he came to our house the next day & gave us a quote to repair our dock. The quote was reasonable and his team began work 3 days later. They finished up in less than 24 hours & were very professional. On-time, on budget & cleaned up thoroughly afterward. I would definitely use “Higher Ground Outdoor Living” again for dock or decking projects.
Response from the owner · 2 months ago
Thank you so much for the great review! We’re glad we could get your dock repair taken care of quickly and keep everything on schedule and on budget. We appreciate you trusting Higher Ground Outdoor Living with your project and taking the time to recognize our crew. We’d be happy to work with you again anytime!
Giovanni Ayiah-Mensah1 reviewiTotal number of Google reviews Giovanni has written across all businesses on Google Maps, not just this one.
Outstanding deck builder with beautiful composite decks, expertly installed motorized pergolas, and a team that truly cares about customer satisfaction.
Response from the owner · 2 months ago
Giovanni, thank you so much for the kind words and for taking the time to share your experience! We’re proud of the craftsmanship our team puts into every composite deck and motorized pergola, but even more importantly, we want every homeowner to feel well taken care of throughout the entire process. We truly appreciate your trust in Higher Ground Outdoor Living and hope you enjoy your outdoor space for many years to come!
Sharon Williams3 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
I am very pleased with the quality of work that was done on my deck. Although I was a bit skeptical about the one stair rail, it turned out perfectly. Wes has a great crew working for him and I highly recommend them for your next outdoor living project.
Response from the owner · 3 months ago
Thank you so much, Sharon, for taking the time to leave us such a thoughtful review. It was a pleasure working with you on your deck project.
We're especially glad to hear that the stair railing turned out to be exactly what you were hoping for. Sometimes the details that seem uncertain at first end up becoming some of the best features, and we're thrilled you're happy with the finished result.
I'll be sure to share your kind words with our crew—they take a lot of pride in their craftsmanship, and feedback like yours means a great deal to them.
Thank you again for trusting Higher Ground Outdoor Living. We hope you enjoy your new outdoor space for many years to come, and thank you for recommending us to others. Our goal is always to make the backyard the best room in the house!
Michael Viruso6 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
These guys do fantastic work. Wes was great at helping us get what we wanted within the budget we had allocated. He was also very communicative during the process. Our patio and landscaping came out great.
Response from the owner · 5 months ago
Thanks Michael, we enjoyed working with you all as well. Can’t wait for the next project.
shayla aldridge6 reviewsiTotal number of Google reviews shayla has written across all businesses on Google Maps, not just this one.
