Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
Google reviewers rate Higher Sol Massage and Wellness five stars based on eighty-three reviews, with the owner not replying to any comments. Clients frequently describe the massage services as effective for pain relief and relaxation, noting the therapist's punctuality, thoroughness, and ability to address specific problem areas. While most praise the professional atmosphere and pricing, a few three-star reviews criticize poor customer service and mention facility issues, such as water leaks and the therapist ignoring instructions regarding pressure.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
83 Google reviews we collected
Phrases our text analysis found in 80 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was running late for my massage, and she was so sweet and reassured me that I was completely fine.”
“Highly recommend Marena and will definitely be booking with her again!”
“She was incredibly patient, thorough, and made me feel so comfortable.”
“She takes the time to explain the process, answer questions, and ensure that every session is effective and tailored to your needs.”
“I’ve had a fair few now at various place across the country but this one actually just left me feeling extremely relaxed.”
“What I appreciate most is that she genuinely cares about her clients' results and recovery.”
“I received a 90 min massage voucher as a gift from my daughter and contacted Sol right away.”
praise complaint · found by our text analysis, Google review wording unchanged.
My massage was more like a medical treatment for my body, I came in with lower back pain and walked out feeling amazing, her vibe radiates all throughout the room. She's a 10 in my book.
Marena is absolutely AMAZING! I was running late for my massage, and she was so sweet and reassured me that I was completely fine. She was incredibly patient, thorough, and made me feel so comfortable. The massage was wonderful, and I left feeling so relaxed! Highly recommend Marena and will definitely be booking…
Had a 90 minutes massage from Marena. She did a great job! In Jacksonville, I highly recommend her.
I have been looking for a new, consistent massage therapist and Marena is that person.
Marena was very thorough, it was the best massage I ever had. I would definitely recommend her, and go back again for my next massage.
As someone who has probably had 50+ massages THIS MASSAGE was by far the BEST I have ever received! I feel amazing!!
5.0 ★★★★★ 83 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My massage was more like a medical treatment for my body, I came in with lower back pain and walked out feeling amazing, her vibe radiates all throughout the room. She's a 10 in my book.
Marena is absolutely AMAZING! I was running late for my massage, and she was so sweet and reassured me that I was completely fine. She was incredibly patient, thorough, and made me feel so comfortable. The massage was wonderful, and I left feeling so relaxed! Highly recommend Marena and will definitely be booking with her again! I had the 90 minute massage!
Had a 90 minutes massage from Marena. She did a great job! In Jacksonville, I highly recommend her.
I have been looking for a new, consistent massage therapist and Marena is that person.
Marena was fabulous!
Great place very clean and professional masseuse
Massage felt amazing. Immediately felt better afterwards
Marena was very thorough, it was the best massage I ever had. I would definitely recommend her, and go back again for my next massage.
As someone who has probably had 50+ massages THIS MASSAGE was by far the BEST I have ever received! I feel amazing!!
Fantastic service, always does a great job.
Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts
