Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Highland Lawn & Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Highland Lawn & Landscaping

Jones Creek, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 43 landscapers · 4.9★ from 48 Google reviews

📞 Call (979) 709-5919Request a call backWebsite ↗

Report card

Percentile vs other landscapers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Highland Lawn & Landscaping is better than 89% of landscapers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Highland Lawn & Landscaping is better than 91% of landscapers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Highland Lawn & Landscaping is better than 97% of landscapers.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Highland Lawn & Landscaping is better than 100% of landscapers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Highland Lawn & Landscaping is better than 100% of landscapers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Highland Lawn & Landscaping is better than —% of landscapers.–
—

Reviews for your job

Customers hired Highland Lawn & Landscaping for 6 kinds of job.

Highland Lawn & Landscaping for landscape design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 15

All 8 Google reviews tagged “Landscape design”

Rebekah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex and his team did an excellent job on my yard. Very professional and communicated well throughout the project. I'm very happy with their quality work and plan on using them again. I highly recommend Highland Lawn & Landscape!

Landscape designMulchingWeed control+ Responsiveness+ Punctuality+ Quality
Jayanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with the job Highland Lawn and Landscaping completed at my home. They removed all of my overgrown plants and bushes and planted low maintenance plants and red mulch, per my request. They also trimmed my trees and my yard looks amazing!! I highly recommend them for your landscaping needs.

Customer photo from Jayanne's reviewCustomer photo from Jayanne's review
Landscape designMulchingYard work+ Responsiveness+ Punctuality+ Quality
Justin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex and his team always keep the yard and landscaping looking great! Consistent service, and great communication.

Landscape designLawn mowing & maintenance+ Quality+ Professionalism
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The highland team did great!

Landscape design+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had Highland Lawn and Landscaping take my initial landscape design and improve it, quote it and install it in a short time…no wait! Very happy with the results. My backyard is now my retreat. Easy to work with. I highly recommend Highland Lawn and Landscaping.

Landscape design+ Quality+ Professionalism
Parlon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good landscapers. Fast and friendly service. Very reasonable prices.

Landscape designMulchingWeed control+ Responsiveness+ Punctuality+ Quality
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Landscape designLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Napa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Landscape designLawn mowing & maintenance+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance13—
Mulching11—
Landscape design8—
Yard work7—
Weed control7—
Grass seeding2—

Compare with

Affordable Lawn Care Solutions logoAffordable Lawn Care SolutionsExperts Score 97Jones Creek · 5.00★Cutting Edge Services, LLC logoCutting Edge Services, LLCExperts Score 94Jones Creek · 4.92★Alpha Lawn & Landscaping logoAlpha Lawn & LandscapingExperts Score 85Jones Creek · 4.86★