Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Highland Lawn & Landscaping logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%89+52.2Reliability 26%91+23.7Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Highland Lawn & Landscaping

Jones Creek, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 43 landscapers · 4.9★ from 48 Google reviews

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Report card

Percentile vs other landscapers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Highland Lawn & Landscaping is better than 89% of landscapers.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Highland Lawn & Landscaping is better than 91% of landscapers.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Highland Lawn & Landscaping is better than 97% of landscapers.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Highland Lawn & Landscaping is better than 100% of landscapers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Highland Lawn & Landscaping is better than 100% of landscapers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Highland Lawn & Landscaping is better than —% of landscapers.–
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Reviews for your job

Customers hired Highland Lawn & Landscaping for 6 kinds of job.

Highland Lawn & Landscaping for mulching

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Mulching”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9

All 11 Google reviews tagged “Mulching”

Tristan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Highland did an awesome job! They were very responsive, worked within our budget, they met a deadline with time to spare, and quality of work is excellent! I highly recommend them!

MulchingYard workService not listed+ Responsiveness+ Punctuality+ Quality
Rebekah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex and his team did an excellent job on my yard. Very professional and communicated well throughout the project. I'm very happy with their quality work and plan on using them again. I highly recommend Highland Lawn & Landscape!

Landscape designMulchingWeed control+ Responsiveness+ Punctuality+ Quality
Jayanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am very pleased with the job Highland Lawn and Landscaping completed at my home. They removed all of my overgrown plants and bushes and planted low maintenance plants and red mulch, per my request. They also trimmed my trees and my yard looks amazing!! I highly recommend them for your landscaping needs.

Customer photo from Jayanne's reviewCustomer photo from Jayanne's review
Landscape designMulchingYard work+ Responsiveness+ Punctuality+ Quality
MatthewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used this group twice in the past 3 years for deep bed cleaning and had lawn care done while on site. Very clean and well handled. Fair pricing for amazing work. Enjoyed and still enjoying the final result.

Lawn mowing & maintenanceMulchingYard work+ Responsiveness+ Punctuality+ Quality
Parlon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very good landscapers. Fast and friendly service. Very reasonable prices.

Landscape designMulchingWeed control+ Responsiveness+ Punctuality+ Quality
ArthurLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a great experience with Alex, the owner. I live on a corner lot and initially had gotten an estimate to completely redo my landscaping in the front and right side. Because of some timing issues on both of our parts, the work was not started until 5 weeks later. During that time, 13 Hawthorn plants on the side…

Lawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You guys have to check out Highland Lawn & Landscaping! Very professional, fast, on time every time of the week we agreed on prices are the best on the area. Over all great service! Would definitely recommend friends and family to give them a call!

Lawn mowing & maintenanceMulchingGrass seeding+ Responsiveness+ Punctuality+ Quality
Yuren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Hard worker and very nice guy. He made sure my grass was cut before the hurricane arrived!

Irrigation system repair & maintenanceLawn mowing & maintenanceLawn pest control+ Punctuality+ Quality+ Professionalism
Becky10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service , would definitely recommend it!

Lawn mowing & maintenanceMulchingWeed control+ Responsiveness+ Punctuality+ Quality
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Landscape designLawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceMulchingYard work+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance13—
Mulching11—
Landscape design8—
Yard work7—
Weed control7—
Grass seeding2—

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