Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Reviewers frequently praise the clinic's thorough explanations, friendly staff, and efficient care for services like skin cancer screenings, warts, and cosmetic procedures. Patients often highlight the personalized attention and clear communication provided during appointments. Common criticisms involve administrative issues, including billing difficulties, insurance verification errors, and occasional long wait times or equipment malfunctions.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,081 Google reviews we collected
Phrases our text analysis found in 781 written reviews
How often each topic comes up in the written reviews
We read 781 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly staff and excellent care from Dr Straka as well as Alysa C.”
“I would highly recommend Highlander Dermatology and Dr Kleven!”
“…last visit on the Waukesha office, everything was all the oposite, I don't recommend him.…”
“I received a thorough body check for lesions, pre-cancerous tissue, and other age-related bumps.”
“He also helped with my horrible rosacea I was struggling with and cleared outbreaks.”
“She's honest, efficient and shows genuine care to her patients.”
“Took her time and walked me through each step of her process.”
“They both put me at ease and genuinely cared about my experience from start to finish.”
“She straight up LIED to me.”
“I would definitely recommend them for great care and fair prices!”
“I’m pretty sure that’s against the law to sell samples full price that have been used.”
praise complaint · found by our text analysis, Google review wording unchanged.
Friendly staff and excellent care from Dr Straka as well as Alysa C. ! Very knowlegeable about specific health concerns that I have that put my nervous mind to rest.
Dr. Bradley Straka and his team are tremendous health care providers. Sun damage skin and face specialists. Great !
They are very thorough in explanations and kind. They put you at ease during procedures. So glad I went there.
A wonderful clinic with a team of highly professional specialists, a qualified doctor, and an individualized approach to every patient. Highly recommend!
Dr. Kleven is the consummate professional. Took her time and walked me through each step of her process.
I have 40 years in the sun as a construction worker... Melissa is thorough and wonderful to work with.
4.9 ★★★★★ 1,081 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly staff and excellent care from Dr Straka as well as Alysa C. ! Very knowlegeable about specific health concerns that I have that put my nervous mind to rest.
Thank you for the 5-stars Carmen!
Dr. Bradley Straka and his team are tremendous health care providers. Sun damage skin and face specialists. Great !
Thank you!
They are very thorough in explanations and kind. They put you at ease during procedures. So glad I went there.
Thank you for your review!
A wonderful clinic with a team of highly professional specialists, a qualified doctor, and an individualized approach to every patient. Highly recommend!
Thank you !
Dr. Kleven is the consummate professional. Took her time and walked me through each step of her process.
Thank you Michele!
Friendly staff and quick efficient care.
Thank you for the 5stars!
All of the medical personnel I spoke with and who treated me were fantastic.
Thank you Guy!
I have 40 years in the sun as a construction worker... Melissa is thorough and wonderful to work with.
Thank you!
Tracy Nelson is the ultimate professional. I trust her with my skin needs. She's honest, efficient and shows genuine care to her patients.
Joanne, thank you for the 5 stars
I received a thorough body check for lesions, pre-cancerous tissue, and other age-related bumps. Melissa explained what she was looking for/at, and treated all areas of concern. The whole staff was friendly and knowledgeable!
Thank you for the review!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
