Reviewers describe the clinic as a supportive environment where therapists demonstrate compassion, professionalism, and strong listening skills. Clients frequently highlight the staff's ability to create a safe, judgment-free space for addressing mental health challenges and life transitions. One recurring criticism involves allegations that a client was discharged after a brief session despite advertised trauma-informed care, with the individual claiming the practice misrepresented the duration of the appointment.
Google rating: 4.9 out of 5 from 85 reviews (98% five-star).
Reviews on this page: 85 Google reviews (83 with written comments, 1 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: August 24, 2026.
Service: Marriage Counselor serving Milwaukee, Wisconsin.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
85 reviews on Google
5★83
4★0
3★0
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
AA
Alice Ausim11 reviews
★★★★★
This place lies and has no remorse about it.<br><br>They claimed to give me a 60 minute session including safety planning as per their medical record, when in reality, it was less than 10 minutes, and they wouldn’t see me anymore because I have “trauma,” despite literally advertising and claiming they provide trauma-informed care, and then referred to me elsewhere that lied to me more.<br><br>I was fine when I got there, though a little stressed (which is why I wanted ongoing care to care for it), and now I do have trauma after they and their referral traumatized me by lying to me more under the guise of medical care.<br><br>edit: they claimed they would welcome discussing claims directly, yet when I emailed about them about it, they refused to do so. so I updated this review with details.
Response from the owner · 4 months ago
Alice, thank you for your feedback. We take concerns about transparency seriously and strive to provide clear information about our services, fees, and policies. We are sorry to hear that your experience did not meet your expectations and welcome the opportunity to discuss your concerns directly.<br>
Lisa is wonderful! She’s kind, compassionate and a great listener. I always look forward to my time with her and I love the guidance she offers me as I navigate the ups and downs of life.
Response from the owner · 2 months ago
Sharon, thank you so much for your kind words! It truly means a lot to know you feel supported. I'm grateful for the opportunity to be part of your journey. Thank you for your trust!
Courtney, thank you so much for your kind recommendation! We're grateful for your support and are so glad to hear you had a positive experience. Thank you for taking the time to share your recommendation! 💚
An amazing practice with a truly supportive atmosphere. The office is clean, calming, and organized. It is a wonderful place for healing. Each therapist shows deep compassion, making it a truly safe and supportive environment for everyone who walks through the door.
Response from the owner · 2 months ago
Marjorie, thank you so much for your kind words! We're honored to hear that you experienced our practice as a calm, welcoming, and supportive place. Creating a safe environment where people feel comfortable beginning their healing journey is at the heart of everything we do. We truly appreciate you taking the time to share your experience and your support of Hillary Counseling. It means so much to our entire team. 💚
As a fellow mental health professional, I've had the pleasure of getting to know Lisa Hillary and the team at Hillary Counseling over the years. I've been consistently impressed by their professionalism, compassion, and commitment to providing excellent care. Lisa has created a practice with talented clinicians who are thoughtful, ethical, and dedicated to helping clients find the support that's right for them. I feel confident referring individuals to Hillary Counseling and highly recommend the practice to anyone looking for quality mental health care.
Response from the owner · 2 months ago
Carrie, thank you so much for your kind words! It means a great deal coming from a fellow mental health professional. We truly appreciate your trust and confidence in referring clients to Hillary Counseling. Thank you for your support!<br>
I had a wonderful experience working with my therapist. She was an excellent listener who always made me feel heard, understood, and respected. Her warm, compassionate, and supportive approach created a safe space where I felt comfortable opening up and working through challenges.<br><br>I truly appreciated her kindness, empathy, and thoughtful guidance throughout our sessions. I would highly recommend her to anyone looking for a caring, professional therapist who genuinely wants to help.
Response from the owner · 3 months ago
Van! Thank you so much for your kind words and for taking the time to share your experience. We're so glad to hear that you felt heard, supported, and respected throughout your therapy journey. Creating a warm, compassionate, and safe space where clients can openly explore life's challenges is something our team deeply values. We truly appreciate your recommendation and wish you all the best as you continue moving forward. 💚
Emily H is a caring and supportive professional who genuinely cares about her clients!
Response from the owner · 9 months ago
Rachel, thank you for sharing this thoughtful feedback! Emily is deeply committed to providing compassionate and meaningful support, and we’re so happy to hear that your experience reflected that. We truly appreciate your trust in Hillary Counseling.
Emily H is a very compassionate, approachable, intelligent, and thoughtful professional. She has such a gift for supporting others through life’s ups and downs. Would highly recommend!
Response from the owner · 9 months ago
Hannah, thank you for your thoughtful review! Emily has a special way of supporting clients through all of life’s transitions, and we’re so glad you felt that care and connection.
I’ve known Molly Wilcox-Yahr in a professional setting and consistently observed her integrity, professionalism, and dedication to her work. She approaches her role with care and thoughtfulness, and Hillary Counseling is fortunate to have
Response from the owner · 9 months ago
Tierra, thank you for taking the time to write this! Molly’s commitment and integrity are deeply valued, and we’re glad that stood out to you. We appreciate your recommendation of Hillary Counseling.<br>
