Customers frequently cite professional conduct, thorough explanations, and punctual arrival times as key positives across plumbing, heating, cooling, and electrical services. Recurring themes include clear communication via text updates and fair pricing for completed repairs. However, low-star reviews highlight concerns regarding unresolved issues, unexpected fuel surcharges, and perceived overcharging or aggressive upselling of maintenance plans.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
I needed to have my septic tank located, inspected and drained along with risers put on it for easy accessin the future. The service as always with Hiller was great. The technicians they send are always very professional and knowledgeable. I'm so happy I found Hiller when I moved down here.
Thank you for the perfect rating! We're pleased to know you had a great experience.
Did a great job it was very professional
Thank you so much, Ray! We truly appreciate your kind words about the professional service you received from Hiller. It’s exciting to hear that you had a great experience with us! If you need anything else, just let us know.
Excellent service. Very knowledgeable. Very professional. Very polite. I have absolutely no complaints!
Thank you for the perfect rating! We're pleased to know you had a great experience.
Bryce was wonderful. He was very personable, knowledgeable and took time to explain everything, Great service!!!!
Larry and Braden did a great job. Friendly and professional
Thanks for the 5-star review! We're happy to have served you well.
Nice guys did a great job
Thanks for the 5-star review! We're happy to have served you well.
Technician came out to inspect our generator. I was not here at the time, but he searched the property and found the generator and worked on it, although when he was here, the generator was working properly. He explained the membership which we decided to get for the generator, three HVAC systems and plumbing. Very knowledgeable and personable. Easy to understand, friendly. Would request again.
We appreciate your 5-star rating! It's wonderful to know we met your expectations.
Jose and James did a great job. They answered all my questions and thoroughly explained my options, the process, and afterwards all the details of the new equipment.
Thank you! We're thrilled to hear that Jose and James provided you with excellent service at Hiller. It’s fantastic they could answer all your questions and walk you through everything. Your satisfaction means the world to us! If you need anything else, just let us know!
Hiller really stands out as a company I feel I can trust. Ricky Moore was the technician who helped identify and explain areas of my home that needed improvement without ever making me feel like I was being sold on repairs that weren't necessary or urgent. He was thorough, took the time to walk me through everything, and made sure the repairs were handled properly. That kind of honesty and attention to detail goes a long way, and Ricky definitely earned my trust in Hiller. I'll absolutely be using them again for future repairs and improvements.
Thank you for the perfect rating! We're pleased to know you had a great experience.
Great visit. Hire more just like Said. Had my heat pump working like new in no time.
Thank you for your review, golfbud! We’re thrilled to hear that Said provided such excellent service and got your heat pump working like new. We appreciate your feedback and will definitely consider your suggestion about hiring more great team members like Said. To ensure you are fully satisfied with your overall experience, we'd love to further discuss the details of the appointment. To that end, please reach out to us directly at 423-922-7668. Thank you again for the feedback!
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